Updated: October 2026Avoma vs Otter.ai
Avoma vs Otter.ai
2026 Feature Comparison
Compare recording, meeting notes, collaboration, integrations, and pricing to find the right solution for your workflow.
Record Meeting
Decision made
Scheduled automation
Action items
Record Meeting
Scheduled automation
Decision made
Action items
Jump to
Quick Verdict
Pick the use case that matches you
The right meeting assistant depends on how your team works. Explore the use case that best matches your needs.
AvomaBest for revenue teams who want dialer recording, call scoring and deal analytics in one console.A revenue-team meeting assistant that records across nine dialers and eight conferencing tools, then layers coaching, trackers and pipeline forecasting on top through three paid per-seat add-ons.
Otter.aiBest for teams wanting free entry, in-person capture and a searchable record across many business tools.A conversation-capture platform built around search and recall, with a free tier, in-person recording on mobile, and a 35-entry directory spanning cloud storage, project management and CRM.
Best for Phone-heavy sales floors
AvomaBest for Meetings that end up in a document
Otter.aiWorth Exploring Alternatives
Teams Buying One Bill, Not Three
Avoma's coaching and forecasting are separate per-seat purchases. Neither tool includes a full sales-AI layer in the plan you actually sign up for.Comparing plansvs
How they stack up
Both record video calls, transcribe them and push summaries into CRM and Slack. Avoma leads on retention, video quality, clips and revenue analytics. Otter leads on in-person capture and on where notes can land — storage and docs tools Avoma's directory omits. MeetGeek is worth considering as an alternative.
Facts last verified October 7, 2026
Video storage
✓YesUnlimited retention on every plan
No
Clips & Reels
✓YesSnippets on every plan
No
Auto-detect meeting type
Nofrom Organization · AI-powered template assignment rules, Organization and above
~PartialRule-based — user-defined rules
Meeting Skills
✓YesScheduled prompts delivered to Slack, Teams or email
Nofrom Enterprise · Fixed sales workflows — no custom skills
Zapier, Make & n8n
✓YesZapier only; Make and n8n not published
~PartialZapier only · from Pro
Storage/Docs Integrations
NoNo storage or docs integrations published
Nofrom Business
Recording
Ways to capture meetings
Meeting assistants should fit naturally into your workflow. Whether you prefer automatic recording, bot participation, or manual uploads, meeting capture should require minimal effort.
Meeting Bot
Joins calls automatically via calendar sync. Lowest friction for Zoom, Meet, and Teams.
✓✓Chrome Extension Recording
Captures the call right from a browser extension — no bot and no desktop app needed.
✓✓Mobile App
Record from your phone — useful for in-person meetings or calls.
✓✓Upload Audio/Video
Drop an existing recording file to get a transcript and summary.
✓✓In-Person Recording
Capture conversations without a video call. Useful for field teams.
✓✓Desktop App
Native app for system-level audio capture.
✓✓Bot/Agent RecordingAvoma✓YesBot and bot-less recording on every planOtter.ai✓Yes
Avoma✓YesBot and bot-less recording on every planOtter.ai✓YesNo-bot RecordingAvoma✓YesBot-less native recording on every planOtter.ai✓Yes
Avoma✓YesBot-less native recording on every planOtter.ai✓YesMobile appsAvoma✓YesiOS and Android on every planOtter.ai✓Yes
Avoma✓YesiOS and Android on every planOtter.ai✓YesTranscribe in 100+ languagesAvomaNoAvoma's own pages state 60+, 70+ and 75+ — all below 100+Otter.aiNo
AvomaNoAvoma's own pages state 60+, 70+ and 75+ — all below 100+Otter.aiNoAutomatic speaker recognitionAvoma✓YesMulti-speaker identification by nameOtter.ai✓Yes
Avoma✓YesMulti-speaker identification by nameOtter.ai✓YesAudio/Video uploadsAvoma✓Yes5/mo Startup · 10 Org · 20 Ent; bulk import may costOtter.ai✓Yes
Avoma✓Yes5/mo Startup · 10 Org · 20 Ent; bulk import may costOtter.ai✓YesDownload assetsAvoma✓YesOtter.ai✓Yes
Avoma✓YesOtter.ai✓YesDownload transcriptsAvoma✓Yes.vtt or .txt exportOtter.ai✓Yes
Avoma✓Yes.vtt or .txt exportOtter.ai✓YesHD video recordingAvoma✓YesHigh-quality audio and video on every planOtter.aiNo
Avoma✓YesHigh-quality audio and video on every planOtter.aiNoLive CaptionsAvoma✓YesLive transcript stream visible to all participantsOtter.ai✓Yes
Avoma✓YesLive transcript stream visible to all participantsOtter.ai✓YesBrowser/Chrome Extension RecordingAvoma✓YesChrome extension on every planOtter.ai✓YesCaptures browser audio · exports as MP3
Avoma✓YesChrome extension on every planOtter.ai✓YesCaptures browser audio · exports as MP3Desktop App RecordingAvoma✓YesDesktop app on every planOtter.ai✓YesMac & Windows · botless system-audio capture
Avoma✓YesDesktop app on every planOtter.ai✓YesMac & Windows · botless system-audio captureIn-Person/Offline RecordingAvoma✓YesManual capture on the mobile app; speakers not separatedOtter.ai✓YesOffline capture on mobile · uploads on reconnect
Avoma✓YesManual capture on the mobile app; speakers not separatedOtter.ai✓YesOffline capture on mobile · uploads on reconnectAutomatic language detectionAvomaNoLanguage is configured, not auto-detectedOtter.aiNo
AvomaNoLanguage is configured, not auto-detectedOtter.aiNoClips & ReelsAvoma✓YesSnippets on every planOtter.aiNo
Avoma✓YesSnippets on every planOtter.aiNoCustom data retentionAvomaNofrom Enterprise · Enterprise onlyOtter.aiNofrom Enterprise
AvomaNofrom Enterprise · Enterprise onlyOtter.aiNofrom EnterpriseCategory
Avoma
Otter.ai
Bot/Agent Recording
✓YesBot and bot-less recording on every plan
✓Yes
No-bot Recording
✓YesBot-less native recording on every plan
✓Yes
Mobile apps
✓YesiOS and Android on every plan
✓Yes
Transcribe in 100+ languages
NoAvoma's own pages state 60+, 70+ and 75+ — all below 100+
No
Automatic speaker recognition
✓YesMulti-speaker identification by name
✓Yes
Audio/Video uploads
✓Yes5/mo Startup · 10 Org · 20 Ent; bulk import may cost
✓Yes
Download assets
✓Yes
✓Yes
Download transcripts
✓Yes.vtt or .txt export
✓Yes
HD video recording
✓YesHigh-quality audio and video on every plan
No
Live Captions
✓YesLive transcript stream visible to all participants
✓Yes
Browser/Chrome Extension Recording
✓YesChrome extension on every plan
✓YesCaptures browser audio · exports as MP3
Desktop App Recording
✓YesDesktop app on every plan
✓YesMac & Windows · botless system-audio capture
In-Person/Offline Recording
✓YesManual capture on the mobile app; speakers not separated
✓YesOffline capture on mobile · uploads on reconnect
Automatic language detection
NoLanguage is configured, not auto-detected
No
Clips & Reels
✓YesSnippets on every plan
No
Custom data retention
Nofrom Enterprise · Enterprise only
Nofrom Enterprise
As Your Team Scales, Consider
Recording a meeting is only the first step. Over time, organizations often realize that the real value lies in how meeting knowledge is captured, shared, and reused—helping teams stay aligned long after the conversation ends.
See How MeetGeek Compares
AI Capabilities
What happens after the recording
Both summarise, extract actions and chat over the archive. Otter adds AI agents and mobile in-person capture; Avoma adds objection and competitor detection plus MEDDIC-style scoring. Avoma's sales AI is an add-on purchase, not a plan feature.
AvomaAvoma scopes its AI to revenue work. Real-time guidance flags objections, competitor mentions and qualification gaps mid-call, scorecards grade against MEDDIC, BANT and SPICED, and Ask Avoma answers across meetings, CRM and email. Most of that depth is bought separately: the Conversation Intelligence and Revenue Intelligence add-ons cost $29 per seat per month each billed annually, on top of the base seat.
Otter.aiOtter's AI centres on retrieving and reusing what was said: automatic summaries, cross-meeting search, speaker identification, live in-transcript chat and AI agents that act on the meeting archive. It reaches beyond the call too, recording face-to-face conversations on mobile and uploading them once a connection returns, so the searchable record is not limited to scheduled video calls.
AI summariesAutomatic post-meeting summaries with key points and context.
✓✓Custom summary templatesDefine your own output format to match team workflow.
from Organization✓AI chat over meetingsAsk questions about your meeting library like a knowledge base.
✓✓Follow-up email draftsAuto-generate follow-up emails based on meeting outcomes.
✓✓Speaker coaching insightsTalk-time ratios, pacing, monologue detection per speaker.
✓✓Automations / agentsTrigger CRM updates, Slack messages, or tasks automatically post-meeting.
from OrganizationAI meeting summariesAvoma✓YesCustom Smart Topics require OrganizationOtter.ai✓Yes
Avoma✓YesCustom Smart Topics require OrganizationOtter.ai✓YesSummaries turn a full recording into the few sentences a busy reader actually needs.
AI Next StepsAvoma✓YesAction Items in the default summary on every planOtter.ai✓Yes
Avoma✓YesAction Items in the default summary on every planOtter.ai✓YesAuto-extracted next steps are what stop decisions from getting lost after the call.
Topics TimelineAvoma✓YesAutomatic Smart Chapters; default 40+ Smart TopicsOtter.ai✓Yes
Avoma✓YesAutomatic Smart Chapters; default 40+ Smart TopicsOtter.ai✓YesA topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot ModeAvoma✓YesMeeting scope all plans; Global/Revenue are add-onsOtter.ai✓Yes
Avoma✓YesMeeting scope all plans; Global/Revenue are add-onsOtter.ai✓YesA live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary DepthAvoma✓YesRegenerate 2x Startup · 4x with custom templatesOtter.aiNo
Avoma✓YesRegenerate 2x Startup · 4x with custom templatesOtter.aiNoControl over summary depth matters when a one-liner and a full brief serve different readers.
Summary LayoutAvoma✓Yes10+ default templates; custom templates require OrganizationOtter.ai✓Yes
Avoma✓Yes10+ default templates; custom templates require OrganizationOtter.ai✓YesLayout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlightsAvoma✓YesLive Bookmarks with custom keywords and trigger phrasesOtter.ai✓Yes
Avoma✓YesLive Bookmarks with custom keywords and trigger phrasesOtter.ai✓YesHighlights give skimmers the signal without making them read the whole transcript.
AI ChatAvoma✓Yes"Ask Avoma" meeting-level chat on every planOtter.ai✓YesMetered: 20–200 queries/user/mo
Avoma✓Yes"Ask Avoma" meeting-level chat on every planOtter.ai✓YesMetered: 20–200 queries/user/moChatting with past meetings turns your archive into a searchable knowledge base.
Decision DetectionAvoma✓YesDecisions extracted into the AI summaryOtter.ai✓Yes
Avoma✓YesDecisions extracted into the AI summaryOtter.ai✓YesDecision detection captures what a meeting actually concluded, not just what was discussed.
Voice AgentsAvomaNoNo voice-agent productOtter.aiNo
AvomaNoNo voice-agent productOtter.aiNoVoice agents can run parts of a call autonomously, not just transcribe it.
AI Agents & WorkflowsAvomaNofrom Organization · Template automation rules; AI-powered rules above StartupOtter.aiNo
AvomaNofrom Organization · Template automation rules; AI-powered rules above StartupOtter.aiNoAgentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice AgentsAvomaNoNo avatar or voice-agent productOtter.aiNo
AvomaNoNo avatar or voice-agent productOtter.aiNoCustom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting SkillsAvoma✓YesScheduled prompts delivered to Slack, Teams or emailOtter.aiNofrom Enterprise · Fixed sales workflows — no custom skills
Avoma✓YesScheduled prompts delivered to Slack, Teams or emailOtter.aiNofrom Enterprise · Fixed sales workflows — no custom skillsContextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting typeAvomaNofrom Organization · AI-powered template assignment rules, Organization and aboveOtter.ai~PartialRule-based — user-defined rules
AvomaNofrom Organization · AI-powered template assignment rules, Organization and aboveOtter.ai~PartialRule-based — user-defined rulesAuto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templatesAvomaNofrom Organization · Custom templates + Smart Topics from OrganizationOtter.ai✓Yes
AvomaNofrom Organization · Custom templates + Smart Topics from OrganizationOtter.ai✓YesCustom templates make summaries match how your team already documents meetings.
Objection detectionAvomaNofrom Organization · Conversation Intelligence add-on, paid on top of any planOtter.aiNofrom Enterprise
AvomaNofrom Organization · Conversation Intelligence add-on, paid on top of any planOtter.aiNofrom EnterpriseObjection detection flags deal risk in sales calls the moment it surfaces.
Competitor detectionAvomaNofrom Organization · Conversation Intelligence add-on, paid on top of any planOtter.aiNofrom Enterprise
AvomaNofrom Organization · Conversation Intelligence add-on, paid on top of any planOtter.aiNofrom EnterpriseCompetitor mentions are a buying signal worth catching automatically.
Win/loss signalsAvomaNofrom Organization · Revenue Intelligence add-on, paid on top of any planOtter.aiNo
AvomaNofrom Organization · Revenue Intelligence add-on, paid on top of any planOtter.aiNoWin/loss signals turn call patterns into pipeline forecasting input.
Coachability scoresAvomaNofrom Organization · Conversation Intelligence add-on, paid on top of any planOtter.aiNofrom Enterprise
AvomaNofrom Organization · Conversation Intelligence add-on, paid on top of any planOtter.aiNofrom EnterpriseCoachability scores help managers find which reps to coach, and on what.
Pipeline intelligenceAvomaNofrom Organization · Revenue Intelligence add-on, paid on top of any planOtter.aiNofrom Enterprise
AvomaNofrom Organization · Revenue Intelligence add-on, paid on top of any planOtter.aiNofrom EnterprisePipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time AssistanceAvomaNofrom Organization · Conversation Intelligence add-on, paid on top of any planOtter.aiNofrom Enterprise
AvomaNofrom Organization · Conversation Intelligence add-on, paid on top of any planOtter.aiNofrom EnterpriseReal-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilitiesAvomaNofrom Organization · Via Conversation + Revenue Intelligence add-onsOtter.aiNofrom Enterprise · Enterprise
AvomaNofrom Organization · Via Conversation + Revenue Intelligence add-onsOtter.aiNofrom Enterprise · EnterpriseSales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for InsightsAvomaNofrom Organization · Conversation Intelligence add-on, paid on top of any planOtter.aiNofrom Enterprise
AvomaNofrom Organization · Conversation Intelligence add-on, paid on top of any planOtter.aiNofrom EnterpriseCustom tracked topics let you measure exactly the themes your team cares about.
Meeting AnalyticsAvoma✓Yes7-day Startup · 30-day Org · unlimited EnterpriseOtter.aiNofrom Business
Avoma✓Yes7-day Startup · 30-day Org · unlimited EnterpriseOtter.aiNofrom BusinessMeeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysisAvoma✓YesSentiment heatmap timelineOtter.aiNofrom Enterprise · Enterprise conversation-intelligence dashboards
Avoma✓YesSentiment heatmap timelineOtter.aiNofrom Enterprise · Enterprise conversation-intelligence dashboardsSentiment analysis hints at how a conversation actually landed, beyond the words.
Engagement analyticsAvoma✓Yes7-day Startup · 30-day Org · unlimited EnterpriseOtter.aiNofrom Enterprise · Enterprise
Avoma✓Yes7-day Startup · 30-day Org · unlimited EnterpriseOtter.aiNofrom Enterprise · EnterpriseEngagement analytics show who was actually participating, not just present.
Individual multi-meeting analyticsAvomaNofrom Organization · From Organization; trend dashboards need CI add-onOtter.aiNo
AvomaNofrom Organization · From Organization; trend dashboards need CI add-onOtter.aiNoMulti-meeting analytics track how one person trends over time.
KPI / AI Extraction AppsAvomaNofrom Organization · AI fills MEDDIC/BANT/SPICED; 2-way sync needs RIOtter.ai✓Yes
AvomaNofrom Organization · AI fills MEDDIC/BANT/SPICED; 2-way sync needs RIOtter.ai✓YesKPI extraction apps pull structured metrics out of unstructured conversation.
Team multi-meeting analyticsAvomaNofrom Organization · Custom Trends from Org; trend dashboards need CIOtter.aiNofrom Business
AvomaNofrom Organization · Custom Trends from Org; trend dashboards need CIOtter.aiNofrom BusinessTeam-wide analytics roll individual calls up into manageable team signal.
AI capability
Avoma
Otter.ai
Why it matters
AI meeting summaries
✓YesCustom Smart Topics require Organization
✓Yes
Summaries turn a full recording into the few sentences a busy reader actually needs.
AI Next Steps
✓YesAction Items in the default summary on every plan
✓Yes
Auto-extracted next steps are what stop decisions from getting lost after the call.
Topics Timeline
✓YesAutomatic Smart Chapters; default 40+ Smart Topics
✓Yes
A topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot Mode
✓YesMeeting scope all plans; Global/Revenue are add-ons
✓Yes
A live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary Depth
✓YesRegenerate 2x Startup · 4x with custom templates
No
Control over summary depth matters when a one-liner and a full brief serve different readers.
Summary Layout
✓Yes10+ default templates; custom templates require Organization
✓Yes
Layout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlights
✓YesLive Bookmarks with custom keywords and trigger phrases
✓Yes
Highlights give skimmers the signal without making them read the whole transcript.
AI Chat
✓Yes"Ask Avoma" meeting-level chat on every plan
✓YesMetered: 20–200 queries/user/mo
Chatting with past meetings turns your archive into a searchable knowledge base.
Decision Detection
✓YesDecisions extracted into the AI summary
✓Yes
Decision detection captures what a meeting actually concluded, not just what was discussed.
Voice Agents
NoNo voice-agent product
No
Voice agents can run parts of a call autonomously, not just transcribe it.
AI Agents & Workflows
Nofrom Organization · Template automation rules; AI-powered rules above Startup
No
Agentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice Agents
NoNo avatar or voice-agent product
No
Custom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting Skills
✓YesScheduled prompts delivered to Slack, Teams or email
Nofrom Enterprise · Fixed sales workflows — no custom skills
Contextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting type
Nofrom Organization · AI-powered template assignment rules, Organization and above
~PartialRule-based — user-defined rules
Auto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templates
Nofrom Organization · Custom templates + Smart Topics from Organization
✓Yes
Custom templates make summaries match how your team already documents meetings.
Objection detection
Nofrom Organization · Conversation Intelligence add-on, paid on top of any plan
Nofrom Enterprise
Objection detection flags deal risk in sales calls the moment it surfaces.
Competitor detection
Nofrom Organization · Conversation Intelligence add-on, paid on top of any plan
Nofrom Enterprise
Competitor mentions are a buying signal worth catching automatically.
Win/loss signals
Nofrom Organization · Revenue Intelligence add-on, paid on top of any plan
No
Win/loss signals turn call patterns into pipeline forecasting input.
Coachability scores
Nofrom Organization · Conversation Intelligence add-on, paid on top of any plan
Nofrom Enterprise
Coachability scores help managers find which reps to coach, and on what.
Pipeline intelligence
Nofrom Organization · Revenue Intelligence add-on, paid on top of any plan
Nofrom Enterprise
Pipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time Assistance
Nofrom Organization · Conversation Intelligence add-on, paid on top of any plan
Nofrom Enterprise
Real-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilities
Nofrom Organization · Via Conversation + Revenue Intelligence add-ons
Nofrom Enterprise · Enterprise
Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for Insights
Nofrom Organization · Conversation Intelligence add-on, paid on top of any plan
Nofrom Enterprise
Custom tracked topics let you measure exactly the themes your team cares about.
Meeting Analytics
✓Yes7-day Startup · 30-day Org · unlimited Enterprise
Nofrom Business
Meeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysis
✓YesSentiment heatmap timeline
Nofrom Enterprise · Enterprise conversation-intelligence dashboards
Sentiment analysis hints at how a conversation actually landed, beyond the words.
Engagement analytics
✓Yes7-day Startup · 30-day Org · unlimited Enterprise
Nofrom Enterprise · Enterprise
Engagement analytics show who was actually participating, not just present.
Individual multi-meeting analytics
Nofrom Organization · From Organization; trend dashboards need CI add-on
No
Multi-meeting analytics track how one person trends over time.
KPI / AI Extraction Apps
Nofrom Organization · AI fills MEDDIC/BANT/SPICED; 2-way sync needs RI
✓Yes
KPI extraction apps pull structured metrics out of unstructured conversation.
Team multi-meeting analytics
Nofrom Organization · Custom Trends from Org; trend dashboards need CI
Nofrom Business
Team-wide analytics roll individual calls up into manageable team signal.
Integrations
The Best Integrations Do More Than Connect Apps
The number of integrations tells part of the story. The real value comes from how effectively meeting insights move between tools, workflows, and teams.
See How MeetGeek ComparesWorkflow ContinuityMeeting insights flow directly into the tools where work happens, helping teams reduce manual follow-ups and keep projects moving.
Shared VisibilityImportant discussions, decisions, and action items remain accessible to the people who need them—even if they weren't in the meeting.
Long-Term ValueMeeting knowledge stays connected to ongoing projects and workflows, making conversations useful long after the meeting ends.
What it connects to
Integrations help meeting insights flow into the tools your team already uses, from CRMs and project management platforms to collaboration and documentation tools.
Video ConferencingBlueJeans, GoToMeeting +6 more
CalendarsGoogle Calendar, Microsoft Outlook
CRMCopper, HubSpot, Pipedrive +5 more
Project ManagementAirtable, Asana, ClickUp +2 more
CollaborationClickUp +4 more
Cloud StorageAmazon S3, Dropbox, Egnyte +4 more
LLMsClaude, Glean
CustomZapier
NUMBER OF NATIVE INTEGRATIONS
Per each vendor's own integrations directory, verified September 6, 202626Avoma
35Otter.ai
Beyond the Integration List
API Access
If your team uses custom tools or internal dashboards, the API lets you pull meeting data — transcripts, summaries, action items — exactly where you need it.MCP Support
A newer standard that lets AI assistants like Claude or Cursor read your meeting data directly. No developer needed.AvomaOtter.aiMeetGeek
AutomationCalendarsAvoma✓YesGoogle and Microsoft Outlook calendarsOtter.ai✓Yes
Avoma✓YesGoogle and Microsoft Outlook calendarsOtter.ai✓YesAPI & MCP accessAvomaNofrom Organization · API + webhooks from Organization; MCP serverOtter.ai✓YesMCP all plans · API/webhooks Enterprise
AvomaNofrom Organization · API + webhooks from Organization; MCP serverOtter.ai✓YesMCP all plans · API/webhooks EnterpriseSlack AssistantAvoma✓YesAll plans; dedicated Slack channel from OrgOtter.aiNo
Avoma✓YesAll plans; dedicated Slack channel from OrgOtter.aiNoIntegrationsAvoma✓YesSlack, Teams, ClickUp, Zapier; CRM + dialer nativeOtter.ai✓Yes
Avoma✓YesSlack, Teams, ClickUp, Zapier; CRM + dialer nativeOtter.ai✓YesZapier, Make & n8nAvoma✓YesZapier only; Make and n8n not publishedOtter.ai~PartialZapier only · from Pro
Avoma✓YesZapier only; Make and n8n not publishedOtter.ai~PartialZapier only · from ProWorkflow automationAvomaNofrom Organization · AI rules and smart playlists from OrganizationOtter.ai✓YesVia Zapier · from Pro
AvomaNofrom Organization · AI rules and smart playlists from OrganizationOtter.ai✓YesVia Zapier · from ProTeam-level integrationsAvomaNofrom Organization · Team access controls + org policies from OrgOtter.ai✓Yes
AvomaNofrom Organization · Team access controls + org policies from OrgOtter.ai✓YesCRM IntegrationsAvoma✓YesSalesforce, HubSpot, Zoho, Pipedrive, CopperOtter.aiNofrom Business
Avoma✓YesSalesforce, HubSpot, Zoho, Pipedrive, CopperOtter.aiNofrom BusinessMessaging Integrations (Slack/Teams)Avoma✓YesSlack and MS Teams on every planOtter.ai✓Yes
Avoma✓YesSlack and MS Teams on every planOtter.ai✓YesStorage/Docs IntegrationsAvomaNoNo storage or docs integrations publishedOtter.aiNofrom Business
AvomaNoNo storage or docs integrations publishedOtter.aiNofrom BusinessWebhooksAvomaNofrom Organization · Webhooks from OrganizationOtter.aiNofrom Enterprise · Enterprise
AvomaNofrom Organization · Webhooks from OrganizationOtter.aiNofrom Enterprise · EnterpriseCustom IntegrationsAvomaNofrom Organization · Via API and webhooks from OrganizationOtter.aiNofrom Enterprise
AvomaNofrom Organization · Via API and webhooks from OrganizationOtter.aiNofrom EnterpriseCRM UpdatesAvoma✓YesAll plans; 2-way CRM sync needs the RI add-onOtter.aiNofrom Enterprise
Avoma✓YesAll plans; 2-way CRM sync needs the RI add-onOtter.aiNofrom EnterpriseCategory
Avoma
Otter.ai
Calendars
✓YesGoogle and Microsoft Outlook calendars
✓Yes
API & MCP access
Nofrom Organization · API + webhooks from Organization; MCP server
✓YesMCP all plans · API/webhooks Enterprise
Slack Assistant
✓YesAll plans; dedicated Slack channel from Org
No
Integrations
✓YesSlack, Teams, ClickUp, Zapier; CRM + dialer native
✓Yes
Zapier, Make & n8n
✓YesZapier only; Make and n8n not published
~PartialZapier only · from Pro
Workflow automation
Nofrom Organization · AI rules and smart playlists from Organization
✓YesVia Zapier · from Pro
Team-level integrations
Nofrom Organization · Team access controls + org policies from Org
✓Yes
CRM Integrations
✓YesSalesforce, HubSpot, Zoho, Pipedrive, Copper
Nofrom Business
Messaging Integrations (Slack/Teams)
✓YesSlack and MS Teams on every plan
✓Yes
Storage/Docs Integrations
NoNo storage or docs integrations published
Nofrom Business
Webhooks
Nofrom Organization · Webhooks from Organization
Nofrom Enterprise · Enterprise
Custom Integrations
Nofrom Organization · Via API and webhooks from Organization
Nofrom Enterprise
CRM Updates
✓YesAll plans; 2-way CRM sync needs the RI add-on
Nofrom Enterprise
Pricing
What you actually pay
Per user, per month — across every plan.
AvomaStartupFree trial$29
Organization$39
Enterprise$39 (paid yearly)
Otter.aiBasic$0
Pro$16.99
Business$30
EnterpriseCustom
AvomavsOtter.aiTranscription limitsAvoma✓YesUnlimited on every planOtter.ai✓Yes300 min Basic · 1,200 Pro · unltd Biz+
Avoma✓YesUnlimited on every planOtter.ai✓Yes300 min Basic · 1,200 Pro · unltd Biz+Transcription storageAvoma✓YesUnlimited retention on every planOtter.ai✓Yes
Avoma✓YesUnlimited retention on every planOtter.ai✓YesAudio storageAvoma✓YesUnlimited retention on every planOtter.ai✓Yes
Avoma✓YesUnlimited retention on every planOtter.ai✓YesVideo storageAvoma✓YesUnlimited retention on every planOtter.aiNo
Avoma✓YesUnlimited retention on every planOtter.aiNoFeature
AvomaOtter.aiTranscription limits
✓YesUnlimited on every plan
✓Yes300 min Basic · 1,200 Pro · unltd Biz+
Transcription storage
✓YesUnlimited retention on every plan
✓Yes
Audio storage
✓YesUnlimited retention on every plan
✓Yes
Video storage
✓YesUnlimited retention on every plan
No
Bot/Agent Recording
✓YesBot and bot-less recording on every plan
✓Yes
No-bot Recording
✓YesBot-less native recording on every plan
✓Yes
Mobile apps
✓YesiOS and Android on every plan
✓Yes
Transcribe in 100+ languages
NoAvoma's own pages state 60+, 70+ and 75+ — all below 100+
No
Automatic speaker recognition
✓YesMulti-speaker identification by name
✓Yes
Audio/Video uploads
✓Yes5/mo Startup · 10 Org · 20 Ent; bulk import may cost
✓Yes
Download transcripts
✓Yes.vtt or .txt export
✓Yes
HD video recording
✓YesHigh-quality audio and video on every plan
No
Live Captions
✓YesLive transcript stream visible to all participants
✓Yes
Browser/Chrome Extension Recording
✓YesChrome extension on every plan
✓YesCaptures browser audio · exports as MP3
Desktop App Recording
✓YesDesktop app on every plan
✓YesMac & Windows · botless system-audio capture
In-Person/Offline Recording
✓YesManual capture on the mobile app; speakers not separated
✓YesOffline capture on mobile · uploads on reconnect
AI meeting summaries
✓YesCustom Smart Topics require Organization
✓Yes
AI Next Steps
✓YesAction Items in the default summary on every plan
✓Yes
Topics Timeline
✓YesAutomatic Smart Chapters; default 40+ Smart Topics
✓Yes
Copilot Mode
✓YesMeeting scope all plans; Global/Revenue are add-ons
✓Yes
Summary Depth
✓YesRegenerate 2x Startup · 4x with custom templates
No
Summary Layout
✓Yes10+ default templates; custom templates require Organization
✓Yes
AI highlights
✓YesLive Bookmarks with custom keywords and trigger phrases
✓Yes
AI Chat
✓Yes"Ask Avoma" meeting-level chat on every plan
✓YesMetered: 20–200 queries/user/mo
AI follow-up emails
✓YesCustom AI email templates marked Coming soon
✓YesEnterprise only
Decision Detection
✓YesDecisions extracted into the AI summary
✓Yes
Calendars
✓YesGoogle and Microsoft Outlook calendars
✓Yes
Voice Agents
NoNo voice-agent product
No
API & MCP access
✓YesAPI + webhooks from Organization; MCP server
✓YesMCP all plans · API/webhooks Enterprise
AI Agents & Workflows
✓YesTemplate automation rules; AI-powered rules above Startup
No
Slack Assistant
✓YesAll plans; dedicated Slack channel from Org
No
Integrations
✓YesSlack, Teams, ClickUp, Zapier; CRM + dialer native
✓Yes
Zapier, Make & n8n
✓YesZapier only; Make and n8n not published
~PartialZapier only · from Pro
Workflow automation
✓YesAI rules and smart playlists from Organization
✓YesVia Zapier · from Pro
Custom Avatars & Voice Agents
NoNo avatar or voice-agent product
No
Team-level integrations
✓YesTeam access controls + org policies from Org
✓YesFrom Pro
Meeting Skills
✓YesScheduled prompts delivered to Slack, Teams or email
~PartialFixed sales workflows — no custom skills
CRM Integrations
✓YesSalesforce, HubSpot, Zoho, Pipedrive, Copper
✓YesFrom Business
Messaging Integrations (Slack/Teams)
✓YesSlack and MS Teams on every plan
✓YesFrom Pro
Storage/Docs Integrations
NoNo storage or docs integrations published
✓YesFrom Business
Webhooks
✓YesWebhooks from Organization
✓YesEnterprise
Custom Integrations
✓YesVia API and webhooks from Organization
✓YesEnterprise only
Automatic language detection
NoLanguage is configured, not auto-detected
No
Auto-detect meeting type
✓YesAI-powered template assignment rules, Organization and above
~PartialRule-based — user-defined rules
Custom summary templates
✓YesCustom templates + Smart Topics from Organization
✓Yes
Different views (Internal/External)
✓YesInternal vs external permissions, all plans
No
Acronyms & custom dictionary
✓YesNames, jargon and acronyms
✓Yes
Customize Notetaker name
✓YesCustom bot name on every plan
✓YesEnterprise only
Recording disclaimer
✓YesMeeting Reminder + Recording Consent Disclaimer notification
✓YesEnterprise only
Custom Vocabulary
✓YesNames, jargon and acronyms, all plans
✓YesFrom Pro
Private notes
✓YesPrivate Comments require Organization
✓Yes
Clips & Reels
✓YesSnippets on every plan
No
Meeting folders & tags
✓YesPlaylists; smart rule-based playlists from Organization
✓Yes
External (guest) view
✓YesUnlimited free view-only seats on every plan
✓Yes
Meeting templates
✓Yes10+ default templates; custom templates require Organization
✓Yes
Team & Group spaces
✓YesTeam-scoped privacy and access from Organization
✓Yes
Comments
✓YesCommenting on every plan, including free viewers
✓Yes
Private by default
✓YesPrivate is one of the access levels on every plan
✓Yes
Objection detection
✓YesConversation Intelligence add-on, paid on top of any plan
✓YesEnterprise only
Competitor detection
✓YesConversation Intelligence add-on, paid on top of any plan
✓YesEnterprise only
Win/loss signals
✓YesRevenue Intelligence add-on, paid on top of any plan
No
Coachability scores
✓YesConversation Intelligence add-on, paid on top of any plan
✓YesEnterprise only
Pipeline intelligence
✓YesRevenue Intelligence add-on, paid on top of any plan
✓YesEnterprise only
CRM Updates
✓YesAll plans; 2-way CRM sync needs the RI add-on
✓YesEnterprise only
AI Sales Coaching & Real-time Assistance
✓YesConversation Intelligence add-on, paid on top of any plan
✓YesEnterprise only
Sales AI capabilities
✓YesVia Conversation + Revenue Intelligence add-ons
✓YesEnterprise
Custom Tracked Topics for Insights
✓YesConversation Intelligence add-on, paid on top of any plan
✓YesEnterprise only
Speaker Talk Time & Balance
✓YesSpeaker Insights all plans; talk patterns from Org
✓Yes
Filler Word & Keyword Tracking
✓YesFiller words all plans; keyword trackers need CI
✓YesKeywords & talk time · no filler stats
Meeting Analytics
✓Yes7-day Startup · 30-day Org · unlimited Enterprise
✓YesFrom Business
Sentiment analysis
✓YesSentiment heatmap timeline
✓YesEnterprise conversation-intelligence dashboards
Engagement analytics
✓Yes7-day Startup · 30-day Org · unlimited Enterprise
✓YesEnterprise
Individual multi-meeting analytics
✓YesFrom Organization; trend dashboards need CI add-on
No
KPI / AI Extraction Apps
✓YesAI fills MEDDIC/BANT/SPICED; 2-way sync needs RI
✓Yes
Team multi-meeting analytics
✓YesCustom Trends from Org; trend dashboards need CI
✓YesFrom Business
Data storage region
NoUS only — AWS USA, no region choice
NoUS-only (AWS US West)
SOC2, GDPR, HIPAA
✓YesSOC 2 Type II + ISO 42001; HIPAA/DPA Enterprise
✓YesSOC 2 Type 2 · GDPR · HIPAA; HIPAA add-on on Enterprise
Admin User Management
✓YesRoles all plans; provisioning from Organization
✓YesFrom Pro
SSO & SCIM
✓YesSSO (SAML/OIDC) and SCIM are Enterprise only
✓YesEnterprise only
Custom data retention
✓YesEnterprise only
✓YesEnterprise only
Recording consent notifications
✓YesConsent notifications for GDPR/one- and two-party consent
✓YesFrom Business
Audit Logs
✓YesGranular access controls and audit logs from Organization
✓YesEnterprise only
Chat & Email support
✓YesLive chat and email on every plan
✓Yes
Onboarding program
✓YesFrom Organization; Startup pays $1,000 one-time
✓YesEnterprise only
Dedicated Account Manager
✓YesShared CSM at Organization, designated at Enterprise
✓YesEnterprise only
Org-wide settings & locks
✓YesOrg-level policy enforcement from Organization
✓YesFrom Business
Decision Checklist
A quick gut-check before you commit
Choose Avoma if…✓Your reps sell over the phone and you want those calls recorded, transcribed and scored — Avoma captures through RingCentral, Aircall, Dialpad, Zoom Phone and five other dialers
✓You need to keep the video, not only the transcript, and want to cut shareable snippets out of a call on any plan
✓Most of your seats only need to watch and comment — Avoma bills recorder seats at $19 per seat per month billed annually ($29 monthly) and leaves viewers unlimited and free
✓You want per-rep analytics across meetings, available from Avoma's Organization plan rather than assembled by hand
Choose Otter.ai if…✓Your meeting notes have to land in SharePoint, Google Drive, Snowflake or a project tracker, which Otter reaches from its Business plan
✓You want to start at zero cost and only pay when the team commits — Otter's Basic plan is free, and its Business tier at $19.99 per seat per month billed annually offers a trial
Compare with MeetGeek
One More Comparison Before You Decide
Between these two you are choosing which gap to accept: Otter's breadth of destinations without a video library or per-rep analytics, or Avoma's revenue depth sold as three separate per-seat add-ons. MeetGeek gives you both sides in one plan — transcription in 100+ languages, HD video from Business, a choice of EU or US data residency, and SOC 2 Type II compliance. Compare it at meetgeek-vs-avoma and meetgeek-vs-otter.
MeetGeek vs Avoma: One Bill, Not FourAvoma runs a capable revenue console across nine dialers, but its coaching, trackers and forecasting are three separate per-seat add-ons. MeetGeek includes its Sales AI capabilities from Pro and runs Meeting Skills from Business, priced in the plan rather than beside it.See the full comparison →
MeetGeek vs Otter: Capture Without the CapOtter captures widely and searches the archive well. MeetGeek adds a choice of EU or US data residency, transcription in 100+ languages, and unmetered AI Chat — no per-user query allowance to watch as the month runs on.See the full comparison →
FAQ
The questions procurement asks.
Otter, on entry price. Its Basic plan is free and Pro is $8.33 per seat per month billed annually ($16.99 monthly), with Business at $19.99 billed annually ($30 monthly). Avoma has no free tier and starts at $19 per recording seat per month billed annually ($29 monthly). But Avoma bills only seats that record — viewers, listeners and collaborators are unlimited and free on every plan — so a team where a handful of reps record and everyone else reads can land closer than the headline suggests.