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AI Meeting Assistant for Customer Success
Run effective customer meetings and insights
Capture feedback and customer needs to boost adoption, drive growth, and cultivate customer advocacy.
Save up to 30% of your team's time by cutting out unnecessary meetings, boost sales revenue by 35% and hire talent 2x faster.
Your Personalized AI Sales Assistant
A single platform to record calls, collaborate on deals, and coach your sales team for success.
Sales Leaders
Gain actionable sales insights and analytics from your team's calls to optimize your sales strategy and deliver timely coaching.
Sales Reps
Record and analyze your sales calls to gain insights into sales progress, understand clients' needs and pain points, and close more deals.
Account Managers
Access detailed records of client interactions through searchable transcripts and data-driven insights, enabling you to detect risks and opportunities early on.
Sales Process Automation
Auto-sync notes into your CRM
MeetGeek matches meeting notes with relevant deal, company, and contact information, ensuring your team has an up-to-date context and interaction history with each lead.
Never miss a detail with automated meeting recording and transcription
Capture and review critical customer feedback, turning early indicators of churn or upsell opportunities into actionable improvements for your service or product.
With MeetGeek’s repository of meeting recordings, every customer interaction is just a click away. Use the global keyword search to get the full context of your past meetings and find specific moments easily.
Share customer feedback with the team
Remove information silos and enable product, sales, and marketing teams to stay in sync with feature requests and customer feedback.
Automatically collect and share evidence of customer reactions to pricing, usability, or new updates using video reels and highlights from meetings.
Coach your CS team for success
As a Customer Success Manager, revisit your team's conversations with customers to deliver timely support, improve objection handling, and adopt best practices.
Use AI meeting insights, including customer engagement, call sentiment, interaction quality, clear next steps, and more, to offer effective coaching without attending the meetings.
AI CHAT ASSISTANT
Chat with your meetings to extract unbiased interview insights
Use the MeetGeek AI Chat Assistant on Slack to ask questions from past interview transcriptions, compare candidates' answers, and evaluate their performance against the job description and company culture.
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Empowering sales teams to focus on what matters most
Keep lead records
Maintain precise and searchable records of your sales calls, ensuring every key point, dispute, and action item is documented.
Track playbook adoption
Gain transparency into how well your team members follow the playbook, identify areas for improvement, and ensure the consistent application of best practices.
Onboard new reps faster
Build a Team Library of all sales calls to make it easy for new members to adopt best practices from day one.
Uncover opportunities for upselling
Identify opportunities for upselling by extracting customer needs, preferences, and potential interest in additional products or services from your sales meetings.
Get notified of important moments
Keep your team updated with timely alerts whenever key topics, such as competition or feature requests, are mentioned during your sales calls.
An absolute lifesaver. Shows up to meetings with or for me, records all notes for my review later - Don't have to remember to hit record, never get details wrong or miss an action step!
Customer Success Manager @ Ntirety
Using MeetGeek certainly helped us not only to be able to pay more attention to the meeting itself, but it also helped us a lot to have the entire meeting summarized, with highlights and tasks that could be sent to customers afterwards. This optimizes our CS team's time and increases the quality of post-meeting exchanges and information.
Head of Customer Success
The perfect safety net! I love the transcription feature. This feature has saved me countless times and will continue to do so. It allows us to keep everyone in the loop when someone misses a meeting.
Director of Client Service & Operations @ MindsetGo
An absolute lifesaver. Shows up to meetings with or for me, records all notes for my review later - Don't have to remember to hit record, never get details wrong or miss an action step!
Customer Success Manager @ Ntirety
Using MeetGeek certainly helped us not only to be able to pay more attention to the meeting itself, but it also helped us a lot to have the entire meeting summarized, with highlights and tasks that could be sent to customers afterwards. This optimizes our CS team's time and increases the quality of post-meeting exchanges and information.
Head of Customer Success
The perfect safety net! I love the transcription feature. This feature has saved me countless times and will continue to do so. It allows us to keep everyone in the loop when someone misses a meeting.
Director of Client Service & Operations @ MindsetGo
Empowering customer success teams to focus on what matters most
Prevent churn proactively
Extract customers' concerns or objections and act early to resolve potential problems before they escalate.
Build customer advocacy
Keep a detailed history of every meeting with a customer and refer back to it to provide timely updates on their requests, ensuring the best possible experience.
Onboard new members faster
Build a team library of all customer calls to make it easy for new members to adopt best practices from day one.
Uncover opportunities for upselling
Identify opportunities for expansion by extracting customer needs, preferences, and potential interest in additional products or services.
Share the voice of customer to influence the roadmap
Share video meeting snippets that highlight customer needs with your team to swiftly identify and act on growth and expansion opportunities.
Less Meetings + Sharing = Better Alignment
Make key information easily accessible, shareable, and available for on-demand rewatching. Share highlights with your team to align on customer’s needs, requirements, and deliver the right solution.
Share first-hand data on customers’ needs
Discover what your customers really want by accessing the transcripts of your sales team's calls and refining the messaging accordingly.
Ensure seamless collaboration with your Sales and Customer Success teams. Set up workflows to be notified whenever a customer mentions they are ready for a case study or a potential partnership during a meeting.
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Increase customer retention & satisfaction rate
Gain deeper insights into customer needs and pain points through detailed call transcripts.
Facilitate seamless collaboration with your Sales and Support teams by setting up alerts for key customer milestones, enabling you to proactively address issues and celebrate successes, ultimately driving long-term customer loyalty and growth.
Enable your team to win more deals
Focus on high-quality conversations with prospects while meeting notes are automatically captured and synced into your CRM.
Access sales call records, past meeting trends, and insights to coach yourself and your team effectively. Provide timely training whenever needed, increasing revenue per rep by 35% and reducing new member onboarding time by 50%.
Align your product roadmap with your customers' needs
Discover what your customers truly want, clarify feature requests, and increase the agility of your team and product roadmap.
Maintain a searchable repository of decisions from your engineering calls, automate task creation, and repurpose knowledge transfer sessions into valuable onboarding content and technical documentation.
Hire the best through engaging interviews
Focus on candidates' competencies and non-verbal cues, while MeetGeek handles the note-taking. Reduce hiring decision time by 40% by sharing key moments with hiring managers.
Coach your team to ask the right questions during interviews and see how they improve over time.
Seamlessly integrate with your tool stack
Keep using your favorite tools while Meetgeek automatically syncs your client's meeting content and key highlights with HubSpot and wherever else the team gets work done.
- Google Calendar & Microsoft Outlook
- Document repos (e.g. GDrive)
- Collaboration (e.g. Slack)
- CRMs (e.g. HubSpot)
- Task management (e.g. Trello)
- 2000+ apps through Zapier
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Your data, our priority
Enterprise-level data security for every user.
256-bit AES and 256-bit SSL/TLS encryption
Security logging, uptime monitoring, and system availability metrics
Coding practices based on the OWASP Top Ten
Penetration tests by security experts
Regular impact assessments
SOC 2 Type II
Service Organization Control Report
Business Associate Agreement
Business Associate Agreement for HIPAA Compliance
GDPR
General Data Protection Regulation
CCPA compliant
California Consumer Privacy Act
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Turn meetings from a necessary evil into a positive and rewarding experience
