Updated: October 2026Fathom vs Gong
Fathom vs Gong
Which Meeting Platform in 2026?
Compare recording, meeting notes, collaboration, integrations, and pricing to find the right solution for your workflow.
Record Meeting
Decision made
Scheduled automation
Action items
Record Meeting
Scheduled automation
Decision made
Action items
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Quick Verdict
Pick the use case that matches you
The right meeting assistant depends on how your team works. Explore the use case that best matches your needs.
FathomBest for individuals and small teams who want recorded, clippable calls at a low price.Fathom is an AI meeting assistant that records and transcribes calls, then writes summaries, clips highlights and pushes the results into your CRM, on a published per-seat price with a free tier.
GongBest when a revenue organisation is buying a full sales platform rather than a meeting assistant.Gong is a revenue intelligence platform for sales organisations: it records and analyses customer conversations, then layers deal, pipeline and forecasting analytics on top. Enable, Forecast, Engage and Data Cloud are sold as separate applications.
Best for Individuals who want recording without a bill
FathomBest for Revenue orgs that need the whole pipeline
GongWorth Exploring Alternatives
Automation without a quote or a ceiling
Fathom reaches external workflows through connectors; Gong includes native automated agents in Foundation, with automated agents and briefs drawing on pooled Gong credits.Comparing plansvs
How they stack up
Fathom wins on access: a generous free tier and published pricing. Gong goes deeper on the revenue layer, with AI chat across accounts, objection and competitor detection, audit logs and US or EU residency; coaching scorecards need Enable and forecasting sits in Forecast.
Facts last verified October 29, 2026
Data storage region
NoUS-only storage; no region choice
✓YesUS or EU (Frankfurt); set at onboarding on request
Browser/Chrome Extension Recording
✓Yes
No
Desktop App Recording
✓Yes
No
AI Agents & Workflows
~PartialExternal connectors only — not native
✓Yes
Mobile apps
✓YesiOS app; in-person capture
✓Yes
In-Person/Offline Recording
✓YesiOS in-person capture
✓YesFace-to-face on mobile · any Gong plan
AI Chat
Nofrom Premium · Archive-wide on Premium and Team
✓YesPaid seat required (not Collaborators)
Recording
Ways to capture meetings
Meeting assistants should fit naturally into your workflow. Whether you prefer automatic recording, bot participation, or manual uploads, meeting capture should require minimal effort.
Meeting Bot
Joins calls automatically via calendar sync. Lowest friction for Zoom, Meet, and Teams.
✓✓Chrome Extension Recording
Captures the call right from a browser extension — no bot and no desktop app needed.
✓Mobile App
Record from your phone — useful for in-person meetings or calls.
✓✓Upload Audio/Video
Drop an existing recording file to get a transcript and summary.
✓In-Person Recording
Capture conversations without a video call. Useful for field teams.
✓✓Desktop App
Native app for system-level audio capture.
✓Bot/Agent RecordingFathom✓YesGong✓Yes
Fathom✓YesGong✓YesNo-bot RecordingFathom✓YesGong✓YesZoom only, via native Zoom cloud recording
Fathom✓YesGong✓YesZoom only, via native Zoom cloud recordingMobile appsFathom✓YesiOS app; in-person captureGong✓Yes
Fathom✓YesiOS app; in-person captureGong✓YesTranscribe in 100+ languagesFathom~Partial38 languagesGong~PartialMore than 70 languages
Fathom~Partial38 languagesGong~PartialMore than 70 languagesAutomatic speaker recognitionFathom✓YesGong✓Yes
Fathom✓YesGong✓YesAudio/Video uploadsFathomNoGong✓Yes
FathomNoGong✓YesDownload assetsFathom✓YesGong✓Yes
Fathom✓YesGong✓YesDownload transcriptsFathom✓YesGong✓Yes
Fathom✓YesGong✓YesLive CaptionsFathom✓YesGong✓YesLive transcript in the Gong app for Zoom only
Fathom✓YesGong✓YesLive transcript in the Gong app for Zoom onlyIn-Person/Offline RecordingFathom✓YesiOS in-person captureGong✓YesFace-to-face on mobile · any Gong plan
Fathom✓YesiOS in-person captureGong✓YesFace-to-face on mobile · any Gong planPhone Call Recording & Recap (PSTN/VoIP)FathomNoGong✓YesTelephony systems integrate · any Gong plan
FathomNoGong✓YesTelephony systems integrate · any Gong planAutomatic language detectionFathom✓YesGong✓Yes
Fathom✓YesGong✓YesClips & ReelsFathom✓YesClips with playlists; no explicit “reels” labelGong✓Yes
Fathom✓YesClips with playlists; no explicit “reels” labelGong✓YesCustom data retentionFathomNofrom Enterprise · EnterpriseGong✓YesConfigurable call retention in days or years
FathomNofrom Enterprise · EnterpriseGong✓YesConfigurable call retention in days or yearsCategory
Fathom
Gong
Bot/Agent Recording
✓Yes
✓Yes
No-bot Recording
✓Yes
✓YesZoom only, via native Zoom cloud recording
Mobile apps
✓YesiOS app; in-person capture
✓Yes
Transcribe in 100+ languages
~Partial38 languages
~PartialMore than 70 languages
Automatic speaker recognition
✓Yes
✓Yes
Audio/Video uploads
No
✓Yes
Download assets
✓Yes
✓Yes
Download transcripts
✓Yes
✓Yes
Live Captions
✓Yes
✓YesLive transcript in the Gong app for Zoom only
In-Person/Offline Recording
✓YesiOS in-person capture
✓YesFace-to-face on mobile · any Gong plan
Phone Call Recording & Recap (PSTN/VoIP)
No
✓YesTelephony systems integrate · any Gong plan
Automatic language detection
✓Yes
✓Yes
Clips & Reels
✓YesClips with playlists; no explicit “reels” label
✓Yes
Custom data retention
Nofrom Enterprise · Enterprise
✓YesConfigurable call retention in days or years
As Your Team Scales, Consider
Recording a meeting is only the first step. Over time, organizations often realize that the real value lies in how meeting knowledge is captured, shared, and reused—helping teams stay aligned long after the conversation ends.
See How MeetGeek Compares
AI Capabilities
What happens after the recording
Fathom answers questions about the call in front of you and drafts the follow-up. Gong reasons across accounts, deals and contacts, fires credit-metered briefs when CRM conditions change, and detects objections and competitor mentions as named analytics.
FathomFathom summarises calls, extracts action items and drafts follow-ups, and Ask Fathom answers questions about a call. The AI works on the meeting in front of it rather than running scheduled work across the archive, and automation runs through external connectors.
GongGong's AI is built around the deal rather than the meeting. Brief types are user-defined templates assembled from conversation and web sections, automated AI briefs fire on a When / If / Then structure when CRM conditions are met and draw on pooled Gong credits, and smart trackers find concepts across calls using natural-language questions. AI Ask Anything answers questions about recorded calls, accounts and deals.
AI summariesAutomatic post-meeting summaries with key points and context.
✓✓Custom summary templatesDefine your own output format to match team workflow.
from Premium✓AI chat over meetingsAsk questions about your meeting library like a knowledge base.
from Premium✓Follow-up email draftsAuto-generate follow-up emails based on meeting outcomes.
✓✓Speaker coaching insightsTalk-time ratios, pacing, monologue detection per speaker.
✓✓Automations / agentsTrigger CRM updates, Slack messages, or tasks automatically post-meeting.
~✓AI meeting summariesFathom✓YesFree plan only includes 5 advanced AI summaries/monthGong✓Yes
Fathom✓YesFree plan only includes 5 advanced AI summaries/monthGong✓YesSummaries turn a full recording into the few sentences a busy reader actually needs.
AI Next StepsFathom✓YesAdvanced AI action items limited to first 5 calls on FreeGong✓YesSkipped on calls under 100 transcript words
Fathom✓YesAdvanced AI action items limited to first 5 calls on FreeGong✓YesSkipped on calls under 100 transcript wordsAuto-extracted next steps are what stop decisions from getting lost after the call.
Topics TimelineFathom✓YesGong✓YesDefault topics cover English calls only
Fathom✓YesGong✓YesDefault topics cover English calls onlyA topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot ModeFathom✓YesConversational meeting assistant — from TeamGong✓YesZoom app only: live talk ratio and transcript, no AI chat
Fathom✓YesConversational meeting assistant — from TeamGong✓YesZoom app only: live talk ratio and transcript, no AI chatA live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary DepthFathomNofrom Premium · Basic template on Free; 15+ on Premium+Gong~PartialBrief types and prompts, no depth selector
FathomNofrom Premium · Basic template on Free; 15+ on Premium+Gong~PartialBrief types and prompts, no depth selectorControl over summary depth matters when a one-liner and a full brief serve different readers.
Summary LayoutFathomNofrom Premium · Multiple AI summary templates for layout on paid plansGong✓Yes
FathomNofrom Premium · Multiple AI summary templates for layout on paid plansGong✓YesLayout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlightsFathom✓YesHighlight-like clips available; AI labeling not clearly scopGong✓YesAI surfaces key call moments and insights
Fathom✓YesHighlight-like clips available; AI labeling not clearly scopGong✓YesAI surfaces key call moments and insightsHighlights give skimmers the signal without making them read the whole transcript.
AI ChatFathomNofrom Premium · Archive-wide on Premium and TeamGong✓YesPaid seat required (not Collaborators)
FathomNofrom Premium · Archive-wide on Premium and TeamGong✓YesPaid seat required (not Collaborators)Chatting with past meetings turns your archive into a searchable knowledge base.
Decision DetectionFathomNoGong~PartialDecisions only on request or via custom brief
FathomNoGong~PartialDecisions only on request or via custom briefDecision detection captures what a meeting actually concluded, not just what was discussed.
AI Agents & WorkflowsFathom~PartialExternal connectors only — not nativeGong✓Yes
Fathom~PartialExternal connectors only — not nativeGong✓YesAgentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice AgentsFathomNoGongNofrom Add-on applications · Preset voices and avatars for practice role-play only
FathomNoGongNofrom Add-on applications · Preset voices and avatars for practice role-play onlyCustom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting SkillsFathomNoGong~PartialAutomated agents and briefs use pooled Gong credits
FathomNoGong~PartialAutomated agents and briefs use pooled Gong creditsContextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting typeFathom✓YesGong✓YesAdmin stream rules only; call page uses one default
Fathom✓YesGong✓YesAdmin stream rules only; call page uses one defaultAuto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templatesFathomNofrom Premium · Multiple AI summary templates on paid tiersGong✓Yes
FathomNofrom Premium · Multiple AI summary templates on paid tiersGong✓YesCustom templates make summaries match how your team already documents meetings.
Objection detectionFathom✓YesRequires a configured TrackerGong✓Yes
Fathom✓YesRequires a configured TrackerGong✓YesObjection detection flags deal risk in sales calls the moment it surfaces.
Competitor detectionFathom✓YesRequires a configured TrackerGong✓YesBuilt-in AI tracker; named competitors need setup
Fathom✓YesRequires a configured TrackerGong✓YesBuilt-in AI tracker; named competitors need setupCompetitor mentions are a buying signal worth catching automatically.
Win/loss signalsFathomNofrom BusinessGongNofrom Add-on applications · Forecast Essentials / Gong Forecast
FathomNofrom BusinessGongNofrom Add-on applications · Forecast Essentials / Gong ForecastWin/loss signals turn call patterns into pipeline forecasting input.
Coachability scoresFathomNofrom BusinessGong✓YesInteraction stats on all plans; scorecards need Enable
FathomNofrom BusinessGong✓YesInteraction stats on all plans; scorecards need EnableCoachability scores help managers find which reps to coach, and on what.
Pipeline intelligenceFathomNofrom BusinessGongNofrom Add-on applications · Forecast Essentials / Gong Forecast
FathomNofrom BusinessGongNofrom Add-on applications · Forecast Essentials / Gong ForecastPipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time AssistanceFathomNoGong✓YesLive talk-ratio alerts in Zoom; AI scoring needs Enable
FathomNoGong✓YesLive talk-ratio alerts in Zoom; AI scoring needs EnableReal-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilitiesFathom✓YesTrackers & scorecards — paid tiersGong✓YesDepth varies by SKU (Forecast / Enable / Engage)
Fathom✓YesTrackers & scorecards — paid tiersGong✓YesDepth varies by SKU (Forecast / Enable / Engage)Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for InsightsFathomNofrom Premium · Topic & keyword monitoring (Team+)Gong✓Yes
FathomNofrom Premium · Topic & keyword monitoring (Team+)Gong✓YesCustom tracked topics let you measure exactly the themes your team cares about.
Meeting AnalyticsFathomNofrom Business · Includes coaching metrics and dashboardsGong✓YesScorecard scoring of calls needs Enable Essentials
FathomNofrom Business · Includes coaching metrics and dashboardsGong✓YesScorecard scoring of calls needs Enable EssentialsMeeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysisFathomNoGong✓YesSentiment filters not in every workspace
FathomNoGong✓YesSentiment filters not in every workspaceSentiment analysis hints at how a conversation actually landed, beyond the words.
Engagement analyticsFathomNofrom Business · Includes coaching and engagement dashboardsGong✓YesPer-call stats panel shows the call host's metrics
FathomNofrom Business · Includes coaching and engagement dashboardsGong✓YesPer-call stats panel shows the call host's metricsEngagement analytics show who was actually participating, not just present.
Individual multi-meeting analyticsFathomNofrom Business · Implied via coaching metrics across callsGong✓YesSome Insights tabs need the Enable add-on
FathomNofrom Business · Implied via coaching metrics across callsGong✓YesSome Insights tabs need the Enable add-onMulti-meeting analytics track how one person trends over time.
KPI / AI Extraction AppsFathomNoGong✓YesSaved to deal or account fields, not per call
FathomNoGong✓YesSaved to deal or account fields, not per callKPI extraction apps pull structured metrics out of unstructured conversation.
Team multi-meeting analyticsFathomNofrom Business · Team-wide dashboards and leaderboardsGong✓YesScorecard, usage and coaching tabs need Enable Essentials
FathomNofrom Business · Team-wide dashboards and leaderboardsGong✓YesScorecard, usage and coaching tabs need Enable EssentialsTeam-wide analytics roll individual calls up into manageable team signal.
AI capability
Fathom
Gong
Why it matters
AI meeting summaries
✓YesFree plan only includes 5 advanced AI summaries/month
✓Yes
Summaries turn a full recording into the few sentences a busy reader actually needs.
AI Next Steps
✓YesAdvanced AI action items limited to first 5 calls on Free
✓YesSkipped on calls under 100 transcript words
Auto-extracted next steps are what stop decisions from getting lost after the call.
Topics Timeline
✓Yes
✓YesDefault topics cover English calls only
A topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot Mode
✓YesConversational meeting assistant — from Team
✓YesZoom app only: live talk ratio and transcript, no AI chat
A live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary Depth
Nofrom Premium · Basic template on Free; 15+ on Premium+
~PartialBrief types and prompts, no depth selector
Control over summary depth matters when a one-liner and a full brief serve different readers.
Summary Layout
Nofrom Premium · Multiple AI summary templates for layout on paid plans
✓Yes
Layout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlights
✓YesHighlight-like clips available; AI labeling not clearly scop
✓YesAI surfaces key call moments and insights
Highlights give skimmers the signal without making them read the whole transcript.
AI Chat
Nofrom Premium · Archive-wide on Premium and Team
✓YesPaid seat required (not Collaborators)
Chatting with past meetings turns your archive into a searchable knowledge base.
Decision Detection
No
~PartialDecisions only on request or via custom brief
Decision detection captures what a meeting actually concluded, not just what was discussed.
AI Agents & Workflows
~PartialExternal connectors only — not native
✓Yes
Agentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice Agents
No
Nofrom Add-on applications · Preset voices and avatars for practice role-play only
Custom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting Skills
No
~PartialAutomated agents and briefs use pooled Gong credits
Contextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting type
✓Yes
✓YesAdmin stream rules only; call page uses one default
Auto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templates
Nofrom Premium · Multiple AI summary templates on paid tiers
✓Yes
Custom templates make summaries match how your team already documents meetings.
Objection detection
✓YesRequires a configured Tracker
✓Yes
Objection detection flags deal risk in sales calls the moment it surfaces.
Competitor detection
✓YesRequires a configured Tracker
✓YesBuilt-in AI tracker; named competitors need setup
Competitor mentions are a buying signal worth catching automatically.
Win/loss signals
Nofrom Business
Nofrom Add-on applications · Forecast Essentials / Gong Forecast
Win/loss signals turn call patterns into pipeline forecasting input.
Coachability scores
Nofrom Business
✓YesInteraction stats on all plans; scorecards need Enable
Coachability scores help managers find which reps to coach, and on what.
Pipeline intelligence
Nofrom Business
Nofrom Add-on applications · Forecast Essentials / Gong Forecast
Pipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time Assistance
No
✓YesLive talk-ratio alerts in Zoom; AI scoring needs Enable
Real-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilities
✓YesTrackers & scorecards — paid tiers
✓YesDepth varies by SKU (Forecast / Enable / Engage)
Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for Insights
Nofrom Premium · Topic & keyword monitoring (Team+)
✓Yes
Custom tracked topics let you measure exactly the themes your team cares about.
Meeting Analytics
Nofrom Business · Includes coaching metrics and dashboards
✓YesScorecard scoring of calls needs Enable Essentials
Meeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysis
No
✓YesSentiment filters not in every workspace
Sentiment analysis hints at how a conversation actually landed, beyond the words.
Engagement analytics
Nofrom Business · Includes coaching and engagement dashboards
✓YesPer-call stats panel shows the call host's metrics
Engagement analytics show who was actually participating, not just present.
Individual multi-meeting analytics
Nofrom Business · Implied via coaching metrics across calls
✓YesSome Insights tabs need the Enable add-on
Multi-meeting analytics track how one person trends over time.
KPI / AI Extraction Apps
No
✓YesSaved to deal or account fields, not per call
KPI extraction apps pull structured metrics out of unstructured conversation.
Team multi-meeting analytics
Nofrom Business · Team-wide dashboards and leaderboards
✓YesScorecard, usage and coaching tabs need Enable Essentials
Team-wide analytics roll individual calls up into manageable team signal.
Integrations
The Best Integrations Do More Than Connect Apps
The number of integrations tells part of the story. The real value comes from how effectively meeting insights move between tools, workflows, and teams.
See How MeetGeek ComparesWorkflow ContinuityMeeting insights flow directly into the tools where work happens, helping teams reduce manual follow-ups and keep projects moving.
Shared VisibilityImportant discussions, decisions, and action items remain accessible to the people who need them—even if they weren't in the meeting.
Long-Term ValueMeeting knowledge stays connected to ongoing projects and workflows, making conversations useful long after the meeting ends.
What it connects to
Integrations help meeting insights flow into the tools your team already uses, from CRMs and project management platforms to collaboration and documentation tools.
Video ConferencingGoogle Meet, Microsoft Teams +3 more
CalendarsCalendly, Google Calendar +1 more
CRMHubSpot, Pylon, Salesforce +4 more
CollaborationSlack
LLMsGlean, Microsoft 365 Copilot
CustomGong MCP server, Make +5 more
Workflow AutomationAttive, ChatGPT, Claude +5 more
Sales EngagementDistribute, FollowUp, GetAccept
NUMBER OF NATIVE INTEGRATIONS
Per each vendor's own integrations directory, verified July 14, 202620+Fathom
423Gong
Beyond the Integration List
API Access
If your team uses custom tools or internal dashboards, the API lets you pull meeting data — transcripts, summaries, action items — exactly where you need it.MCP Support
A newer standard that lets AI assistants like Claude or Cursor read your meeting data directly. No developer needed.FathomGongMeetGeek
AutomationCalendarsFathom✓YesGong✓Yes
Fathom✓YesGong✓YesAPI & MCP accessFathom✓YesGong✓YesMCP is read-only and uses Gong credits
Fathom✓YesGong✓YesMCP is read-only and uses Gong creditsSlack AssistantFathomNofrom Premium · Slack integration noted in third‑party reviewGong✓Yes
FathomNofrom Premium · Slack integration noted in third‑party reviewGong✓YesIntegrationsFathomNofrom Premium · CRM and Zapier integrations on paid plansGong✓Yes
FathomNofrom Premium · CRM and Zapier integrations on paid plansGong✓YesZapier, Make & n8nFathom~PartialZapier & Make · no n8n nodeGong~PartialZapier + Make; no n8n
Fathom~PartialZapier & Make · no n8n nodeGong~PartialZapier + Make; no n8nWorkflow automationFathomNofrom Premium · Workflow automation via integrations on paid plansGong✓Yes
FathomNofrom Premium · Workflow automation via integrations on paid plansGong✓YesTeam-level integrationsFathom✓YesGong✓Yes
Fathom✓YesGong✓YesCRM IntegrationsFathomNofrom Business · Salesforce & HubSpot CRM sync on BusinessGong✓Yes
FathomNofrom Business · Salesforce & HubSpot CRM sync on BusinessGong✓YesMessaging Integrations (Slack/Teams)Fathom✓YesSlack + Microsoft TeamsGong✓Yes
Fathom✓YesSlack + Microsoft TeamsGong✓YesStorage/Docs IntegrationsFathomNoNo Drive/Notion/Dropbox connectorGong✓YesGoogle Drive file input; S3 export on Data Cloud
FathomNoNo Drive/Notion/Dropbox connectorGong✓YesGoogle Drive file input; S3 export on Data CloudWebhooksFathom✓YesGong✓Yes
Fathom✓YesGong✓YesCustom IntegrationsFathom✓YesGong~Partial10,000 API calls/day company-wide
Fathom✓YesGong~Partial10,000 API calls/day company-wideCRM UpdatesFathomNofrom Business · CRM field sync on Business tier per third‑party sourcesGong✓Yes
FathomNofrom Business · CRM field sync on Business tier per third‑party sourcesGong✓YesCategory
Fathom
Gong
Calendars
✓Yes
✓Yes
API & MCP access
✓Yes
✓YesMCP is read-only and uses Gong credits
Slack Assistant
Nofrom Premium · Slack integration noted in third‑party review
✓Yes
Integrations
Nofrom Premium · CRM and Zapier integrations on paid plans
✓Yes
Zapier, Make & n8n
~PartialZapier & Make · no n8n node
~PartialZapier + Make; no n8n
Workflow automation
Nofrom Premium · Workflow automation via integrations on paid plans
✓Yes
Team-level integrations
✓Yes
✓Yes
CRM Integrations
Nofrom Business · Salesforce & HubSpot CRM sync on Business
✓Yes
Messaging Integrations (Slack/Teams)
✓YesSlack + Microsoft Teams
✓Yes
Storage/Docs Integrations
NoNo Drive/Notion/Dropbox connector
✓YesGoogle Drive file input; S3 export on Data Cloud
Webhooks
✓Yes
✓Yes
Custom Integrations
✓Yes
~Partial10,000 API calls/day company-wide
CRM Updates
Nofrom Business · CRM field sync on Business tier per third‑party sources
✓Yes
Pricing
What you actually pay
Per user, per month — across every plan.
FathomFree$0
Team$19
Premium$20
Business$34
EnterpriseCustom
GongGong FoundationCustom
Add-on applicationsCustom
FathomvsGongRecording limit per meetingFathom✓YesGong✓YesUp to 6 hours per recording
Fathom✓YesGong✓YesUp to 6 hours per recordingTranscription storageFathom✓YesUnlimited transcript storage across plansGong✓YesStandard 3-year retention
Fathom✓YesUnlimited transcript storage across plansGong✓YesStandard 3-year retentionAudio storageFathom✓YesUnlimited audio recording storageGong✓YesUp to 3 years by default · same as transcripts
Fathom✓YesUnlimited audio recording storageGong✓YesUp to 3 years by default · same as transcriptsVideo storageFathom✓YesUnlimited video recording storageGong✓YesUp to 3 years by default · custom period available
Fathom✓YesUnlimited video recording storageGong✓YesUp to 3 years by default · custom period availableBulk Asset ExportFathomNoGong✓YesBulk media export via API; in-app export is CSV data
FathomNoGong✓YesBulk media export via API; in-app export is CSV dataFeature
FathomGongRecording limit per meeting
✓Yes
✓YesUp to 6 hours per recording
Transcription storage
✓YesUnlimited transcript storage across plans
✓YesStandard 3-year retention
Audio storage
✓YesUnlimited audio recording storage
✓YesUp to 3 years by default · same as transcripts
Video storage
✓YesUnlimited video recording storage
✓YesUp to 3 years by default · custom period available
Bulk Asset Export
No
✓YesBulk media export via API; in-app export is CSV data
No-bot Recording
✓Yes
✓YesZoom only, via native Zoom cloud recording
Mobile apps
✓YesiOS app; in-person capture
✓Yes
Transcribe in 100+ languages
~Partial38 languages
~PartialMore than 70 languages
Audio/Video uploads
No
✓Yes
Live Captions
✓Yes
✓YesLive transcript in the Gong app for Zoom only
In-Person/Offline Recording
✓YesiOS in-person capture
✓YesFace-to-face on mobile · any Gong plan
Phone Call Recording & Recap (PSTN/VoIP)
No
✓YesTelephony systems integrate · any Gong plan
AI meeting summaries
✓YesFree plan only includes 5 advanced AI summaries/month
✓Yes
AI Next Steps
✓YesAdvanced AI action items limited to first 5 calls on Free
✓YesSkipped on calls under 100 transcript words
Topics Timeline
✓Yes
✓YesDefault topics cover English calls only
Copilot Mode
✓YesConversational meeting assistant — from Team
✓YesZoom app only: live talk ratio and transcript, no AI chat
Summary Depth
✓YesBasic template on Free; 15+ on Premium+
~PartialBrief types and prompts, no depth selector
Summary Layout
✓YesMultiple AI summary templates for layout on paid plans
✓Yes
AI highlights
✓YesHighlight-like clips available; AI labeling not clearly scop
✓YesAI surfaces key call moments and insights
AI Chat
✓YesArchive-wide on Premium and Team
✓YesPaid seat required (not Collaborators)
AI follow-up emails
✓YesFrom Premium
✓Yes
Exclude join rules
✓Yes
✓YesAdmin-set by domain, email or title keyword
Decision Detection
No
~PartialDecisions only on request or via custom brief
API & MCP access
✓Yes
✓YesMCP is read-only and uses Gong credits
AI Agents & Workflows
~PartialExternal connectors only — not native
✓Yes
Slack Assistant
✓YesSlack integration noted in third‑party review
✓Yes
Integrations
✓YesCRM and Zapier integrations on paid plans
✓Yes
Zapier, Make & n8n
~PartialZapier & Make · no n8n node
~PartialZapier + Make; no n8n
Workflow automation
✓YesWorkflow automation via integrations on paid plans
✓Yes
Custom Avatars & Voice Agents
No
~PartialPreset voices and avatars for practice role-play only
Meeting Skills
No
~PartialAutomated agents and briefs use pooled Gong credits
CRM Integrations
✓YesSalesforce & HubSpot CRM sync on Business
✓Yes
Messaging Integrations (Slack/Teams)
✓YesSlack + Microsoft Teams
✓Yes
Storage/Docs Integrations
NoNo Drive/Notion/Dropbox connector
✓YesGoogle Drive file input; S3 export on Data Cloud
Custom Integrations
✓Yes
~Partial10,000 API calls/day company-wide
Auto-detect meeting type
✓YesFrom Team
✓YesAdmin stream rules only; call page uses one default
Custom summary templates
✓YesMultiple AI summary templates on paid tiers
✓Yes
Different views (Internal/External)
✓Yes
✓YesSeparate internal and customer sharing modes
Acronyms & custom dictionary
✓Yes
✓YesAdmin-managed, per workspace
Customize Notetaker name
✓YesBot renaming only on Premium and above
✓YesAdmin picks one of four preset bot names
Recording disclaimer
✓YesPremium can hide in‑meeting banners
✓Yes
Branded emails
No
✓YesCompany logo in pre-call recording emails
Custom domain
No
✓Yestracking subdomain only
Custom Vocabulary
✓Yes
✓YesAdmin-managed, per workspace
Global search
✓YesFrom Team
✓Yes
Private notes
✓Yes
✓YesCall comments can be set visible only to you
Clips & Reels
✓YesClips with playlists; no explicit “reels” label
✓Yes
Meeting folders & tags
✓YesFrom Team
✓Yes
Share meetings & snippets
✓YesStandard meeting and summary sharing; no limits listed
✓YesExternal sharing must be enabled by an admin
External (guest) view
✓Yes
✓YesAdmin must enable external sharing
Meeting templates
No
✓YesAI brief types; admins build custom ones
Team & Group spaces
✓YesTeam & Business include shared team capabilities
✓Yes
Auto-share to teams
✓YesFrom Team
✓YesVia shared streams; playback needs call access
Comments
✓YesFrom Team
✓Yes
Private by default
✓Yes
✓YesAdmin-enabled default; web conference calls only
Channel-based Collaboration
✓YesSlack channels
✓YesVia Slack and Microsoft Teams channels
Objection detection
✓YesRequires a configured Tracker
✓Yes
Competitor detection
✓YesRequires a configured Tracker
✓YesBuilt-in AI tracker; named competitors need setup
Win/loss signals
✓YesFrom Business
✓YesForecast Essentials / Gong Forecast
Coachability scores
✓YesFrom Business
✓YesInteraction stats on all plans; scorecards need Enable
Pipeline intelligence
✓YesFrom Business
✓YesForecast Essentials / Gong Forecast
CRM Updates
✓YesCRM field sync on Business tier per third‑party sources
✓Yes
AI Sales Coaching & Real-time Assistance
No
✓YesLive talk-ratio alerts in Zoom; AI scoring needs Enable
Sales AI capabilities
✓YesTrackers & scorecards — paid tiers
✓YesDepth varies by SKU (Forecast / Enable / Engage)
Custom Tracked Topics for Insights
✓YesTopic & keyword monitoring (Team+)
✓Yes
Speaker Talk Time & Balance
✓YesFrom Team
✓YesPer-call stats panel covers the call host
Filler Word & Keyword Tracking
✓YesExact terms via Alerts; concepts via Trackers
✓YesFiller words flagged per call; no filler-word stats
Meeting Analytics
✓YesIncludes coaching metrics and dashboards
✓YesScorecard scoring of calls needs Enable Essentials
Sentiment analysis
No
✓YesSentiment filters not in every workspace
Engagement analytics
✓YesIncludes coaching and engagement dashboards
✓YesPer-call stats panel shows the call host's metrics
Individual multi-meeting analytics
✓YesImplied via coaching metrics across calls
✓YesSome Insights tabs need the Enable add-on
KPI / AI Extraction Apps
No
✓YesSaved to deal or account fields, not per call
Team multi-meeting analytics
✓YesTeam-wide dashboards and leaderboards
✓YesScorecard, usage and coaching tabs need Enable Essentials
Data storage region
NoUS-only storage; no region choice
✓YesUS or EU (Frankfurt); set at onboarding on request
SOC2, GDPR, HIPAA
✓YesSOC 2 Type II · HIPAA · GDPR · CCPA
✓YesSOC 2 and GDPR; HIPAA support for eligible use cases
Zero-data-training
✓YesNo AI-provider training on customer data
✓YesNot used for generative AI training
Admin User Management
✓YesAdmin controls for team plans
✓YesRole-based access via permission profiles
Centralized billing
✓YesFrom Team
✓YesInvoices come from your account rep, not in-app
SSO & SCIM
✓YesEnterprise
✓Yes
Custom data retention
✓YesEnterprise
✓YesConfigurable call retention in days or years
Recording consent notifications
✓Yes
✓YesPre-meeting consent page for recording permissions
Audit Logs
No
✓YesIncludes login and authentication event details
Chat & Email support
✓Yes
✓YesTicket and email; live chat with Signature Success
Onboarding program
✓YesLaunch Assist on Enterprise
✓YesImplementation package set in your order form
Dedicated Account Manager
✓YesEnterprise
✓YesAssigned to most customers, not all
Org-wide settings & locks
✓YesEnterprise
✓Yes
Decision Checklist
A quick gut-check before you commit
Choose Fathom if…✓You want recording, transcription and clips on a free plan with published prices above it
✓You use a Mac for English-language meetings and accept beta bot-free capture beyond Zoom. Fathom documents that beta; Gong documents native bot-free recording for Zoom.
✓You rely on a Chrome extension to record meetings. Fathom documents browser recording; Gong does not document browser meeting capture.
Choose Gong if…✓You need pipeline forecasting alongside call coaching across a sales team
✓You want AI that reasons across a whole account or deal, not just the call you are looking at
✓Procurement will ask for audit logs and a data-residency answer before signing
Compare with MeetGeek
One More Comparison Before You Decide
Fathom reaches past the summary through external connectors rather than native automation, while Gong does the deep work behind a quote and a stack of separately-purchased applications. MeetGeek publishes its price, starts free, captures with or without a bot in 100+ languages, and includes scheduled or triggered Meeting Skills on every plan, unlimited from Business, without a procurement cycle.
MeetGeek vs Fathom: Beyond Recording and ClipsFathom records, clips and summarises with a generous free tier. MeetGeek adds transcription in 100+ languages and Meeting Skills that run on a schedule or trigger, pushing outcomes into your stack.See the full comparison →
MeetGeek vs Gong: A Price You Can ReadGong is quote-only, with coaching scorecards and forecasting sold as separate applications. MeetGeek publishes per-seat pricing, starts free, and includes rep scoring and pipeline signals at Pro.See the full comparison →
FAQ
The questions procurement asks.
Fathom publishes per-seat pricing and has a free plan that records and transcribes with unlimited recordings and transcription. Gong publishes no prices: the model is a per-user core licence for the Gong Foundation platform plus a platform fee based on user count, with Enable, Forecast, Engage and Data Cloud priced separately.