Updated: October 2026Granola vs Gong
Granola vs Gong
Which Meeting Tool in 2026?
Compare recording, meeting notes, collaboration, integrations, and pricing to find the right solution for your workflow.
Record Meeting
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Scheduled automation
Action items
Record Meeting
Scheduled automation
Decision made
Action items
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Quick Verdict
Pick the use case that matches you
The right meeting assistant depends on how your team works. Explore the use case that best matches your needs.
GranolaBest for individuals who want quiet, bot-free notes with no recording kept.Granola is a bot-free AI notepad for Mac and Windows: it captures audio on the device while you type your own notes, then enhances them into a clean summary. Nothing joins the call and no recording is kept.
GongBest when a revenue organisation is buying a full sales platform rather than a meeting assistant.Gong is a revenue intelligence platform for sales organisations: it records and analyses customer conversations, then layers deal, pipeline and forecasting analytics on top. Enable, Forecast, Engage and Data Cloud are sold as separate applications.
Best for Individuals who want silent, bot-free notes
GranolaBest for Revenue orgs analysing every customer call
GongWorth Exploring Alternatives
A middle ground between notepad and platform
One keeps no recording and routes its automation outward through Zapier, folder rules and webhooks; the other is a quote-only platform. Most teams want something in between.Comparing plansvs
How they stack up
Most rows tie: both capture meetings, push to CRM and answer questions over past calls. Granola wins on quiet and price transparency — a desktop notepad that keeps no recording, at a published per-seat rate. Gong takes the recorded-media layer, uploads and clips, and the deal analytics in its applications, sold behind a quote.
Facts last verified October 27, 2026
HD video recording
No
✓YesBetter quality with native Zoom recording
Desktop App Recording
✓Yes
No
Audio/Video uploads
No
✓Yes
Download assets
No
✓Yes
Clips & Reels
No
✓Yes
Transcribe in 100+ languages
No
~PartialMore than 70 languages
Webhooks
✓Yes
✓Yes
Recording
Ways to capture meetings
Meeting assistants should fit naturally into your workflow. Whether you prefer automatic recording, bot participation, or manual uploads, meeting capture should require minimal effort.
Meeting Bot
Joins calls automatically via calendar sync. Lowest friction for Zoom, Meet, and Teams.
✓Chrome Extension Recording
Captures the call right from a browser extension — no bot and no desktop app needed.
✓Mobile App
Record from your phone — useful for in-person meetings or calls.
✓✓Upload Audio/Video
Drop an existing recording file to get a transcript and summary.
✓In-Person Recording
Capture conversations without a video call. Useful for field teams.
~✓Desktop App
Native app for system-level audio capture.
✓Bot/Agent RecordingGranolaNoGong✓Yes
GranolaNoGong✓YesNo-bot RecordingGranola✓YesGong✓YesZoom only, via native Zoom cloud recording
Granola✓YesGong✓YesZoom only, via native Zoom cloud recordingMobile appsGranola✓YesGong✓Yes
Granola✓YesGong✓YesTranscribe in 100+ languagesGranolaNoGong~PartialMore than 70 languages
GranolaNoGong~PartialMore than 70 languagesAutomatic speaker recognitionGranola✓YesGong✓Yes
Granola✓YesGong✓YesAudio/Video uploadsGranolaNoGong✓Yes
GranolaNoGong✓YesDownload assetsGranolaNoGong✓Yes
GranolaNoGong✓YesDownload transcriptsGranola✓YesGong✓Yes
Granola✓YesGong✓YesHD video recordingGranolaNoGong✓YesBetter quality with native Zoom recording
GranolaNoGong✓YesBetter quality with native Zoom recordingLive CaptionsGranola✓YesGong✓YesLive transcript in the Gong app for Zoom only
Granola✓YesGong✓YesLive transcript in the Gong app for Zoom onlyIn-Person/Offline RecordingGranola~PartialIn-person on iPhone & Android · audio never storedGong✓YesFace-to-face on mobile · any Gong plan
Granola~PartialIn-person on iPhone & Android · audio never storedGong✓YesFace-to-face on mobile · any Gong planPhone Call Recording & Recap (PSTN/VoIP)Granola~PartialiOS only, outbound calls only, notes not recordingGong✓YesTelephony systems integrate · any Gong plan
Granola~PartialiOS only, outbound calls only, notes not recordingGong✓YesTelephony systems integrate · any Gong planAutomatic language detectionGranola✓YesGong✓Yes
Granola✓YesGong✓YesClips & ReelsGranolaNoGong✓Yes
GranolaNoGong✓YesCustom data retentionGranola✓YesOrg-wide policy on EnterpriseGong✓YesConfigurable call retention in days or years
Granola✓YesOrg-wide policy on EnterpriseGong✓YesConfigurable call retention in days or yearsCategory
Granola
Gong
Bot/Agent Recording
No
✓Yes
No-bot Recording
✓Yes
✓YesZoom only, via native Zoom cloud recording
Mobile apps
✓Yes
✓Yes
Transcribe in 100+ languages
No
~PartialMore than 70 languages
Automatic speaker recognition
✓Yes
✓Yes
Audio/Video uploads
No
✓Yes
Download assets
No
✓Yes
Download transcripts
✓Yes
✓Yes
HD video recording
No
✓YesBetter quality with native Zoom recording
Live Captions
✓Yes
✓YesLive transcript in the Gong app for Zoom only
In-Person/Offline Recording
~PartialIn-person on iPhone & Android · audio never stored
✓YesFace-to-face on mobile · any Gong plan
Phone Call Recording & Recap (PSTN/VoIP)
~PartialiOS only, outbound calls only, notes not recording
✓YesTelephony systems integrate · any Gong plan
Automatic language detection
✓Yes
✓Yes
Clips & Reels
No
✓Yes
Custom data retention
✓YesOrg-wide policy on Enterprise
✓YesConfigurable call retention in days or years
As Your Team Scales, Consider
Recording a meeting is only the first step. Over time, organizations often realize that the real value lies in how meeting knowledge is captured, shared, and reused—helping teams stay aligned long after the conversation ends.
See How MeetGeek Compares
AI Capabilities
What happens after the recording
Granola enhances typed notes and answers questions across them; folder rules auto-post notes to Slack or CRM, while Zapier and webhooks connect other workflows. Gong analyses recordings, triggers briefs on CRM conditions and tracks concepts across calls.
GranolaGranola enhances the notes you type during a call rather than generating a summary from scratch, and can answer questions across your notes. Automations fire outward rather than in-product: Zapier triggers, folder auto-posts to Slack and CRMs, and signed webhooks send finished notes onward by themselves, while the prompt recipes are run by hand.
GongGong's AI is built around the deal rather than the meeting. Brief types are user-defined templates assembled from conversation and web sections, automated AI briefs fire on a When / If / Then structure when CRM conditions are met, and smart trackers find concepts across calls using natural-language questions. Gong Assistant answers questions about recorded calls, accounts and deals after the call.
AI summariesAutomatic post-meeting summaries with key points and context.
✓✓Custom summary templatesDefine your own output format to match team workflow.
✓✓AI chat over meetingsAsk questions about your meeting library like a knowledge base.
✓✓Follow-up email draftsAuto-generate follow-up emails based on meeting outcomes.
✓✓Speaker coaching insightsTalk-time ratios, pacing, monologue detection per speaker.
✓✓Automations / agentsTrigger CRM updates, Slack messages, or tasks automatically post-meeting.
~✓AI meeting summariesGranola✓YesGong✓Yes
Granola✓YesGong✓YesSummaries turn a full recording into the few sentences a busy reader actually needs.
AI Next StepsGranola✓YesGong✓YesSkipped on calls under 100 transcript words
Granola✓YesGong✓YesSkipped on calls under 100 transcript wordsAuto-extracted next steps are what stop decisions from getting lost after the call.
Topics TimelineGranolaNoGong✓YesDefault topics cover English calls only
GranolaNoGong✓YesDefault topics cover English calls onlyA topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot ModeGranola✓YesGong✓YesZoom app only: live talk ratio and transcript, no AI chat
Granola✓YesGong✓YesZoom app only: live talk ratio and transcript, no AI chatA live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary DepthGranolaNoGong~PartialBrief types and prompts, no depth selector
GranolaNoGong~PartialBrief types and prompts, no depth selectorControl over summary depth matters when a one-liner and a full brief serve different readers.
Summary LayoutGranola✓YesGong✓Yes
Granola✓YesGong✓YesLayout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlightsGranolaNoGong✓YesAI surfaces key call moments and insights
GranolaNoGong✓YesAI surfaces key call moments and insightsHighlights give skimmers the signal without making them read the whole transcript.
AI ChatGranola✓YesGong✓YesPaid seat required (not Collaborators)
Granola✓YesGong✓YesPaid seat required (not Collaborators)Chatting with past meetings turns your archive into a searchable knowledge base.
Decision DetectionGranola✓YesGong~PartialDecisions only on request or via custom brief
Granola✓YesGong~PartialDecisions only on request or via custom briefDecision detection captures what a meeting actually concluded, not just what was discussed.
AI Agents & WorkflowsGranola~PartialFolder auto-post to Slack/CRM; no AI agentsGong✓Yes
Granola~PartialFolder auto-post to Slack/CRM; no AI agentsGong✓YesAgentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice AgentsGranolaNoGongNofrom Add-on applications · Preset voices and avatars for practice role-play only
GranolaNoGongNofrom Add-on applications · Preset voices and avatars for practice role-play onlyCustom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting SkillsGranola~PartialManual recipes; event triggers only via integrationsGong~PartialAutomated agents and briefs use pooled Gong credits
Granola~PartialManual recipes; event triggers only via integrationsGong~PartialAutomated agents and briefs use pooled Gong creditsContextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting typeGranola✓YesAuto template — not user-selectableGong✓YesAdmin stream rules only; call page uses one default
Granola✓YesAuto template — not user-selectableGong✓YesAdmin stream rules only; call page uses one defaultAuto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templatesGranola✓YesGong✓Yes
Granola✓YesGong✓YesCustom templates make summaries match how your team already documents meetings.
Objection detectionGranolaNoGong✓Yes
GranolaNoGong✓YesObjection detection flags deal risk in sales calls the moment it surfaces.
Competitor detectionGranolaNoGong✓YesBuilt-in AI tracker; named competitors need setup
GranolaNoGong✓YesBuilt-in AI tracker; named competitors need setupCompetitor mentions are a buying signal worth catching automatically.
Win/loss signalsGranolaNoGongNofrom Add-on applications · Forecast Essentials / Gong Forecast
GranolaNoGongNofrom Add-on applications · Forecast Essentials / Gong ForecastWin/loss signals turn call patterns into pipeline forecasting input.
Coachability scoresGranolaNoGong✓YesInteraction stats on all plans; scorecards need Enable
GranolaNoGong✓YesInteraction stats on all plans; scorecards need EnableCoachability scores help managers find which reps to coach, and on what.
Pipeline intelligenceGranolaNoGongNofrom Add-on applications · Forecast Essentials / Gong Forecast
GranolaNoGongNofrom Add-on applications · Forecast Essentials / Gong ForecastPipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time AssistanceGranolaNoGong✓YesLive talk-ratio alerts in Zoom; AI scoring needs Enable
GranolaNoGong✓YesLive talk-ratio alerts in Zoom; AI scoring needs EnableReal-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilitiesGranolaNoGong✓YesDepth varies by SKU (Forecast / Enable / Engage)
GranolaNoGong✓YesDepth varies by SKU (Forecast / Enable / Engage)Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for InsightsGranolaNoGong✓Yes
GranolaNoGong✓YesCustom tracked topics let you measure exactly the themes your team cares about.
Meeting AnalyticsGranolaNofrom Enterprise · Enterprise · adoption usage onlyGong✓YesScorecard scoring of calls needs Enable Essentials
GranolaNofrom Enterprise · Enterprise · adoption usage onlyGong✓YesScorecard scoring of calls needs Enable EssentialsMeeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysisGranolaNoGong✓YesSentiment filters not in every workspace
GranolaNoGong✓YesSentiment filters not in every workspaceSentiment analysis hints at how a conversation actually landed, beyond the words.
Engagement analyticsGranolaNoGong✓YesPer-call stats panel shows the call host's metrics
GranolaNoGong✓YesPer-call stats panel shows the call host's metricsEngagement analytics show who was actually participating, not just present.
Individual multi-meeting analyticsGranola~PartialChat over history — no metricsGong✓YesSome Insights tabs need the Enable add-on
Granola~PartialChat over history — no metricsGong✓YesSome Insights tabs need the Enable add-onMulti-meeting analytics track how one person trends over time.
KPI / AI Extraction AppsGranola✓YesGong✓YesSaved to deal or account fields, not per call
Granola✓YesGong✓YesSaved to deal or account fields, not per callKPI extraction apps pull structured metrics out of unstructured conversation.
Team multi-meeting analyticsGranolaNoGong✓YesScorecard, usage and coaching tabs need Enable Essentials
GranolaNoGong✓YesScorecard, usage and coaching tabs need Enable EssentialsTeam-wide analytics roll individual calls up into manageable team signal.
AI capability
Granola
Gong
Why it matters
AI meeting summaries
✓Yes
✓Yes
Summaries turn a full recording into the few sentences a busy reader actually needs.
AI Next Steps
✓Yes
✓YesSkipped on calls under 100 transcript words
Auto-extracted next steps are what stop decisions from getting lost after the call.
Topics Timeline
No
✓YesDefault topics cover English calls only
A topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot Mode
✓Yes
✓YesZoom app only: live talk ratio and transcript, no AI chat
A live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary Depth
No
~PartialBrief types and prompts, no depth selector
Control over summary depth matters when a one-liner and a full brief serve different readers.
Summary Layout
✓Yes
✓Yes
Layout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlights
No
✓YesAI surfaces key call moments and insights
Highlights give skimmers the signal without making them read the whole transcript.
AI Chat
✓Yes
✓YesPaid seat required (not Collaborators)
Chatting with past meetings turns your archive into a searchable knowledge base.
Decision Detection
✓Yes
~PartialDecisions only on request or via custom brief
Decision detection captures what a meeting actually concluded, not just what was discussed.
AI Agents & Workflows
~PartialFolder auto-post to Slack/CRM; no AI agents
✓Yes
Agentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice Agents
No
Nofrom Add-on applications · Preset voices and avatars for practice role-play only
Custom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting Skills
~PartialManual recipes; event triggers only via integrations
~PartialAutomated agents and briefs use pooled Gong credits
Contextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting type
✓YesAuto template — not user-selectable
✓YesAdmin stream rules only; call page uses one default
Auto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templates
✓Yes
✓Yes
Custom templates make summaries match how your team already documents meetings.
Objection detection
No
✓Yes
Objection detection flags deal risk in sales calls the moment it surfaces.
Competitor detection
No
✓YesBuilt-in AI tracker; named competitors need setup
Competitor mentions are a buying signal worth catching automatically.
Win/loss signals
No
Nofrom Add-on applications · Forecast Essentials / Gong Forecast
Win/loss signals turn call patterns into pipeline forecasting input.
Coachability scores
No
✓YesInteraction stats on all plans; scorecards need Enable
Coachability scores help managers find which reps to coach, and on what.
Pipeline intelligence
No
Nofrom Add-on applications · Forecast Essentials / Gong Forecast
Pipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time Assistance
No
✓YesLive talk-ratio alerts in Zoom; AI scoring needs Enable
Real-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilities
No
✓YesDepth varies by SKU (Forecast / Enable / Engage)
Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for Insights
No
✓Yes
Custom tracked topics let you measure exactly the themes your team cares about.
Meeting Analytics
Nofrom Enterprise · Enterprise · adoption usage only
✓YesScorecard scoring of calls needs Enable Essentials
Meeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysis
No
✓YesSentiment filters not in every workspace
Sentiment analysis hints at how a conversation actually landed, beyond the words.
Engagement analytics
No
✓YesPer-call stats panel shows the call host's metrics
Engagement analytics show who was actually participating, not just present.
Individual multi-meeting analytics
~PartialChat over history — no metrics
✓YesSome Insights tabs need the Enable add-on
Multi-meeting analytics track how one person trends over time.
KPI / AI Extraction Apps
✓Yes
✓YesSaved to deal or account fields, not per call
KPI extraction apps pull structured metrics out of unstructured conversation.
Team multi-meeting analytics
No
✓YesScorecard, usage and coaching tabs need Enable Essentials
Team-wide analytics roll individual calls up into manageable team signal.
Integrations
The Best Integrations Do More Than Connect Apps
The number of integrations tells part of the story. The real value comes from how effectively meeting insights move between tools, workflows, and teams.
See How MeetGeek ComparesWorkflow ContinuityMeeting insights flow directly into the tools where work happens, helping teams reduce manual follow-ups and keep projects moving.
Shared VisibilityImportant discussions, decisions, and action items remain accessible to the people who need them—even if they weren't in the meeting.
Long-Term ValueMeeting knowledge stays connected to ongoing projects and workflows, making conversations useful long after the meeting ends.
What it connects to
Integrations help meeting insights flow into the tools your team already uses, from CRMs and project management platforms to collaboration and documentation tools.
Video ConferencingGoToMeeting, Google Meet +3 more
CalendarsCalendly, Google Calendar +1 more
CRMAffinity, Attio, HubSpot +5 more
CollaborationNotion, Slack
LLMsGlean, Microsoft 365 Copilot
CustomZapier, Gong MCP server +5 more
Identity & ProvisioningMicrosoft Entra ID, Okta, Rippling
Data & BIAmazon Web Services, Snowflake
NUMBER OF NATIVE INTEGRATIONS
Per each vendor's own integrations directory, verified October 19, 20266Granola
423Gong
Beyond the Integration List
API Access
If your team uses custom tools or internal dashboards, the API lets you pull meeting data — transcripts, summaries, action items — exactly where you need it.MCP Support
A newer standard that lets AI assistants like Claude or Cursor read your meeting data directly. No developer needed.GranolaGongMeetGeek
AutomationCalendarsGranola✓YesGong✓Yes
Granola✓YesGong✓YesAPI & MCP accessGranola✓YesGong✓YesMCP is read-only and uses Gong credits
Granola✓YesGong✓YesMCP is read-only and uses Gong creditsSlack AssistantGranola✓YesGong✓Yes
Granola✓YesGong✓YesIntegrationsGranola✓YesGong✓Yes
Granola✓YesGong✓YesZapier, Make & n8nGranola~PartialZapier only · paid plansGong~PartialZapier + Make; no n8n
Granola~PartialZapier only · paid plansGong~PartialZapier + Make; no n8nWorkflow automationGranola✓YesGong✓Yes
Granola✓YesGong✓YesTeam-level integrationsGranola✓YesGong✓Yes
Granola✓YesGong✓YesCRM IntegrationsGranola✓YesHubSpot, Attio & Affinity · Salesforce via ZapierGong✓Yes
Granola✓YesHubSpot, Attio & Affinity · Salesforce via ZapierGong✓YesMessaging Integrations (Slack/Teams)Granola✓YesSlack links · Teams not listedGong✓Yes
Granola✓YesSlack links · Teams not listedGong✓YesStorage/Docs IntegrationsGranola✓YesNotion only · auto via ZapierGong✓YesGoogle Drive file input; S3 export on Data Cloud
Granola✓YesNotion only · auto via ZapierGong✓YesGoogle Drive file input; S3 export on Data CloudWebhooksGranola✓YesGong✓Yes
Granola✓YesGong✓YesCustom IntegrationsGranola✓YesGong~Partial10,000 API calls/day company-wide
Granola✓YesGong~Partial10,000 API calls/day company-wideCRM UpdatesGranola✓YesGong✓Yes
Granola✓YesGong✓YesCategory
Granola
Gong
Calendars
✓Yes
✓Yes
API & MCP access
✓Yes
✓YesMCP is read-only and uses Gong credits
Slack Assistant
✓Yes
✓Yes
Integrations
✓Yes
✓Yes
Zapier, Make & n8n
~PartialZapier only · paid plans
~PartialZapier + Make; no n8n
Workflow automation
✓Yes
✓Yes
Team-level integrations
✓Yes
✓Yes
CRM Integrations
✓YesHubSpot, Attio & Affinity · Salesforce via Zapier
✓Yes
Messaging Integrations (Slack/Teams)
✓YesSlack links · Teams not listed
✓Yes
Storage/Docs Integrations
✓YesNotion only · auto via Zapier
✓YesGoogle Drive file input; S3 export on Data Cloud
Webhooks
✓Yes
✓Yes
Custom Integrations
✓Yes
~Partial10,000 API calls/day company-wide
CRM Updates
✓Yes
✓Yes
Pricing
What you actually pay
Per user, per month — across every plan.
GranolaBasic$0
BusinessFree trial$14
EnterpriseFree trial$35
GongGong FoundationCustom
Add-on applicationsCustom
GranolavsGongRecording limit per meetingGranolaNoGong✓YesUp to 6 hours per recording
GranolaNoGong✓YesUp to 6 hours per recordingTranscription storageGranola✓YesGong✓YesStandard 3-year retention
Granola✓YesGong✓YesStandard 3-year retentionAudio storageGranolaNoGong✓YesUp to 3 years by default · same as transcripts
GranolaNoGong✓YesUp to 3 years by default · same as transcriptsVideo storageGranolaNoGong✓YesUp to 3 years by default · custom period available
GranolaNoGong✓YesUp to 3 years by default · custom period availableBulk Asset ExportGranola✓YesGong✓YesBulk media export via API; in-app export is CSV data
Granola✓YesGong✓YesBulk media export via API; in-app export is CSV dataFeature
GranolaGongRecording limit per meeting
No
✓YesUp to 6 hours per recording
Transcription storage
✓Yes
✓YesStandard 3-year retention
Audio storage
No
✓YesUp to 3 years by default · same as transcripts
Video storage
No
✓YesUp to 3 years by default · custom period available
Bulk Asset Export
✓Yes
✓YesBulk media export via API; in-app export is CSV data
Bot/Agent Recording
No
✓Yes
No-bot Recording
✓Yes
✓YesZoom only, via native Zoom cloud recording
Transcribe in 100+ languages
No
~PartialMore than 70 languages
Audio/Video uploads
No
✓Yes
Download assets
No
✓Yes
HD video recording
No
✓YesBetter quality with native Zoom recording
Live Captions
✓Yes
✓YesLive transcript in the Gong app for Zoom only
In-Person/Offline Recording
~PartialIn-person on iPhone & Android · audio never stored
✓YesFace-to-face on mobile · any Gong plan
Phone Call Recording & Recap (PSTN/VoIP)
~PartialiOS only, outbound calls only, notes not recording
✓YesTelephony systems integrate · any Gong plan
AI Next Steps
✓Yes
✓YesSkipped on calls under 100 transcript words
Topics Timeline
No
✓YesDefault topics cover English calls only
Copilot Mode
✓Yes
✓YesZoom app only: live talk ratio and transcript, no AI chat
Summary Depth
No
~PartialBrief types and prompts, no depth selector
AI highlights
No
✓YesAI surfaces key call moments and insights
AI Chat
✓Yes
✓YesPaid seat required (not Collaborators)
AI follow-up emails
✓YesFrom Business
✓Yes
Exclude join rules
✓Yes
✓YesAdmin-set by domain, email or title keyword
Decision Detection
✓Yes
~PartialDecisions only on request or via custom brief
API & MCP access
✓Yes
✓YesMCP is read-only and uses Gong credits
AI Agents & Workflows
~PartialFolder auto-post to Slack/CRM; no AI agents
✓Yes
Integrations
✓YesFrom Business
✓Yes
Zapier, Make & n8n
~PartialZapier only · paid plans
~PartialZapier + Make; no n8n
Workflow automation
✓YesFrom Business
✓Yes
Custom Avatars & Voice Agents
No
~PartialPreset voices and avatars for practice role-play only
Team-level integrations
✓YesFrom Business
✓Yes
Meeting Skills
~PartialManual recipes; event triggers only via integrations
~PartialAutomated agents and briefs use pooled Gong credits
CRM Integrations
✓YesHubSpot, Attio & Affinity · Salesforce via Zapier
✓Yes
Messaging Integrations (Slack/Teams)
✓YesSlack links · Teams not listed
✓Yes
Storage/Docs Integrations
✓YesNotion only · auto via Zapier
✓YesGoogle Drive file input; S3 export on Data Cloud
Webhooks
✓YesFrom Business
✓Yes
Custom Integrations
✓YesFrom Business
~Partial10,000 API calls/day company-wide
Auto-detect meeting type
✓YesAuto template — not user-selectable
✓YesAdmin stream rules only; call page uses one default
Acronyms & custom dictionary
✓Yes
✓YesAdmin-managed, per workspace
Customize Notetaker name
No
✓YesAdmin picks one of four preset bot names
Custom Vocabulary
✓Yes
✓YesAdmin-managed, per workspace
Private notes
✓Yes
✓YesCall comments can be set visible only to you
Clips & Reels
No
✓Yes
Embedded highlights
No
✓Yes
Share meetings & snippets
✓Yes
✓YesExternal sharing must be enabled by an admin
External (guest) view
✓Yes
✓YesAdmin must enable external sharing
Meeting templates
✓Yes
✓YesAI brief types; admins build custom ones
Auto-share to teams
✓Yes
✓YesVia shared streams; playback needs call access
Private by default
✓Yes
✓YesAdmin-enabled default; web conference calls only
Channel-based Collaboration
✓Yes
✓YesVia Slack and Microsoft Teams channels
Objection detection
No
✓Yes
Competitor detection
No
✓YesBuilt-in AI tracker; named competitors need setup
Win/loss signals
No
✓YesForecast Essentials / Gong Forecast
Coachability scores
No
✓YesInteraction stats on all plans; scorecards need Enable
Pipeline intelligence
No
✓YesForecast Essentials / Gong Forecast
CRM Updates
✓YesFrom Business
✓Yes
AI Sales Coaching & Real-time Assistance
No
✓YesLive talk-ratio alerts in Zoom; AI scoring needs Enable
Sales AI capabilities
No
✓YesDepth varies by SKU (Forecast / Enable / Engage)
Custom Tracked Topics for Insights
No
✓Yes
Meeting Analytics
✓YesEnterprise · adoption usage only
✓YesScorecard scoring of calls needs Enable Essentials
Sentiment analysis
No
✓YesSentiment filters not in every workspace
Engagement analytics
No
✓YesPer-call stats panel shows the call host's metrics
Individual multi-meeting analytics
~PartialChat over history — no metrics
✓YesSome Insights tabs need the Enable add-on
KPI / AI Extraction Apps
✓YesFrom Business
✓YesSaved to deal or account fields, not per call
Team multi-meeting analytics
No
✓YesScorecard, usage and coaching tabs need Enable Essentials
Data storage region
No
✓YesUS or EU (Frankfurt); set at onboarding on request
SOC2, GDPR, HIPAA
✓Yes
✓YesSOC 2 and GDPR; HIPAA support for eligible use cases
Zero-data-training
✓Yes
✓YesNot used for generative AI training
Admin User Management
✓YesFrom Business
✓YesRole-based access via permission profiles
Centralized billing
✓YesFrom Business
✓YesInvoices come from your account rep, not in-app
SSO & SCIM
✓YesEnterprise only
✓Yes
Custom data retention
✓YesOrg-wide policy on Enterprise
✓YesConfigurable call retention in days or years
Recording consent notifications
✓Yes
✓YesPre-meeting consent page for recording permissions
Audit Logs
✓YesEnterprise only
✓YesIncludes login and authentication event details
Chat & Email support
✓YesEnterprise only
✓YesTicket and email; live chat with Signature Success
Org-wide settings & locks
✓YesEnterprise only
✓Yes
Decision Checklist
A quick gut-check before you commit
Choose Granola if…✓You want key decisions surfaced in the notes without asking an assistant or building a custom brief for the call
✓You work from a laptop app and want the tool to stay out of the way rather than run a workflow
✓You are equipping one person and want a published per-seat price with no platform fee or application licences
Choose Gong if…✓You need recorded calls analysed for deal risk and coaching across a sales team, with forecasting through Gong's Forecast add-on
✓Meetings must trigger downstream AI work automatically through CRM-condition briefs, not only push notes outward through webhooks
✓You need to upload existing recordings, clip moments and transcribe beyond a single language set
Compare with MeetGeek
One More Comparison Before You Decide
Granola keeps no recording and pushes its automation outward through Zapier, folder rules and webhooks rather than running agents in-product, while Gong does the deep work behind a quote plus separately-purchased applications. MeetGeek covers the middle ground: capture with or without a bot, replayable recordings, 100+ languages, and Meeting Skills on every plan, unlimited from Business. Compare meetgeek-vs-granola and meetgeek-vs-gong.
MeetGeek vs Granola: Keep the Recording TooGranola's quiet notepad keeps only text. MeetGeek captures the meeting itself — HD video from Business, 100+ languages on every plan — then turns conversations into automated follow-through.See the full comparison →
MeetGeek vs Gong: A Price You Can ReadGong is quote-only: interaction coaching is included on Foundation, while scorecards need Enable and forecasting needs Forecast. MeetGeek publishes per-seat pricing, starts free, and includes rep scoring and pipeline signals from Pro.See the full comparison →
FAQ
The questions procurement asks.
No. Granola captures audio on the device while you type notes, transcribes it in its cloud, and keeps the text rather than a recording. That is the design. Gong records the call, stores it for up to 3 years by default, and analyses it, which is what makes clips, replay, coaching and deal analytics possible.