Updated: October 2026Granola vs Otter.ai
Granola vs Otter.ai
Feature Comparison
Compare recording, meeting notes, collaboration, integrations, and pricing to find the right solution for your workflow.
Record Meeting
Decision made
Scheduled automation
Action items
Record Meeting
Scheduled automation
Decision made
Action items
Jump to
Quick Verdict
Pick the use case that matches you
The right meeting assistant depends on how your team works. Explore the use case that best matches your needs.
GranolaBest for individuals who want quiet, bot-free notes that polish themselves after every call.Granola is a bot-free AI notepad for Mac, Windows, and iPhone. It transcribes audio straight from your device, blends AI notes with what you type, and keeps transcripts and notes rather than recordings.
Otter.aiBest for teams that live in transcripts — live captions, replayable audio, and a searchable archive.Otter.ai is a transcription-first assistant: an OtterPilot bot joins calls for live captions and recordings, notes land in a searchable archive with AI chat, and Enterprise adds an API, webhooks, and admin controls.
Best for Quiet note-takers in back-to-back meetings
GranolaBest for Transcript-heavy teams that replay the call
Otter.aiWorth Exploring Alternatives
Meetings that should update your systems
Turning conversations into CRM updates, scheduled reports, and org-wide analytics takes an automation layer neither a notepad nor a transcript archive fully provides.Comparing plansvs
How they stack up
Both transcribe reliably, offer AI chat, and ship customizable note templates. Otter keeps the recording — replayable audio, live captions, Enterprise API and webhooks. Granola counters with bot-free on-device capture, polished typed notes, and automatic language detection on mobile. MeetGeek is worth a look if you want capture depth and automation together.
Facts last verified October 25, 2026
Audio storage
No
✓Yes
Webhooks
✓Yes
Nofrom Enterprise · Enterprise
Browser/Chrome Extension Recording
NoCompanion extension only; capture needs the desktop app
✓YesCaptures browser audio · exports as MP3
Automatic language detection
✓Yes
NoSet language manually; only French auto-switches to English
Meeting templates
✓Yes
✓Yes
AI follow-up emails
✓Yes
Nofrom Enterprise · AI drafts; user sends or asks AI Chat to send
AI Chat
✓Yes
✓YesMetered: 20–200 queries/user/mo
Recording
Ways to capture meetings
Meeting assistants should fit naturally into your workflow. Whether you prefer automatic recording, bot participation, or manual uploads, meeting capture should require minimal effort.
Meeting Bot
Joins calls automatically via calendar sync. Lowest friction for Zoom, Meet, and Teams.
✓Chrome Extension Recording
Captures the call right from a browser extension — no bot and no desktop app needed.
✓Granola: Companion extension only; capture needs the desktop app
Mobile App
Record from your phone — useful for in-person meetings or calls.
✓✓Upload Audio/Video
Drop an existing recording file to get a transcript and summary.
✓In-Person Recording
Capture conversations without a video call. Useful for field teams.
~✓Desktop App
Native app for system-level audio capture.
~✓Bot/Agent RecordingGranolaNoOtter.ai✓Yes
GranolaNoOtter.ai✓YesNo-bot RecordingGranola✓YesOtter.ai✓Yes
Granola✓YesOtter.ai✓YesMobile appsGranola✓YesOtter.ai✓Yes
Granola✓YesOtter.ai✓YesTranscribe in 100+ languagesGranolaNoOtter.ai~Partial6 languages: EN, ES, FR, DE, JA, ZH
GranolaNoOtter.ai~Partial6 languages: EN, ES, FR, DE, JA, ZHAutomatic speaker recognitionGranola✓YesOtter.ai✓Yes
Granola✓YesOtter.ai✓YesAudio/Video uploadsGranolaNoOtter.ai✓Yes
GranolaNoOtter.ai✓YesDownload assetsGranolaNoOtter.ai✓Yes
GranolaNoOtter.ai✓YesDownload transcriptsGranola✓YesOtter.ai✓Yes
Granola✓YesOtter.ai✓YesHD video recordingGranolaNoOtter.aiNo
GranolaNoOtter.aiNoLive CaptionsGranola✓YesOtter.ai✓Yes
Granola✓YesOtter.ai✓YesBrowser/Chrome Extension RecordingGranolaNoCompanion extension only; capture needs the desktop appOtter.ai✓YesCaptures browser audio · exports as MP3
GranolaNoCompanion extension only; capture needs the desktop appOtter.ai✓YesCaptures browser audio · exports as MP3Desktop App RecordingGranola~PartialTranscript only · audio never storedOtter.ai✓YesMac & Windows · botless system-audio capture
Granola~PartialTranscript only · audio never storedOtter.ai✓YesMac & Windows · botless system-audio captureIn-Person/Offline RecordingGranola~PartialIn-person on iPhone & Android · audio never storedOtter.ai✓YesOffline capture on mobile · uploads on reconnect
Granola~PartialIn-person on iPhone & Android · audio never storedOtter.ai✓YesOffline capture on mobile · uploads on reconnectPhone Call Recording & Recap (PSTN/VoIP)Granola~PartialiOS only, outbound calls only, notes not recordingOtter.aiNofrom Enterprise · Call sync: Zoom Phone, Outreach, RingCentral
Granola~PartialiOS only, outbound calls only, notes not recordingOtter.aiNofrom Enterprise · Call sync: Zoom Phone, Outreach, RingCentralAutomatic language detectionGranola✓YesOtter.aiNoSet language manually; only French auto-switches to English
Granola✓YesOtter.aiNoSet language manually; only French auto-switches to EnglishClips & ReelsGranolaNoOtter.ai✓YesAudio + transcript snippets; no video clips
GranolaNoOtter.ai✓YesAudio + transcript snippets; no video clipsCustom data retentionGranola✓YesOrg-wide policy on EnterpriseOtter.aiNofrom Enterprise
Granola✓YesOrg-wide policy on EnterpriseOtter.aiNofrom EnterpriseCategory
Granola
Otter.ai
Bot/Agent Recording
No
✓Yes
No-bot Recording
✓Yes
✓Yes
Mobile apps
✓Yes
✓Yes
Transcribe in 100+ languages
No
~Partial6 languages: EN, ES, FR, DE, JA, ZH
Automatic speaker recognition
✓Yes
✓Yes
Audio/Video uploads
No
✓Yes
Download assets
No
✓Yes
Download transcripts
✓Yes
✓Yes
HD video recording
No
No
Live Captions
✓Yes
✓Yes
Browser/Chrome Extension Recording
NoCompanion extension only; capture needs the desktop app
✓YesCaptures browser audio · exports as MP3
Desktop App Recording
~PartialTranscript only · audio never stored
✓YesMac & Windows · botless system-audio capture
In-Person/Offline Recording
~PartialIn-person on iPhone & Android · audio never stored
✓YesOffline capture on mobile · uploads on reconnect
Phone Call Recording & Recap (PSTN/VoIP)
~PartialiOS only, outbound calls only, notes not recording
Nofrom Enterprise · Call sync: Zoom Phone, Outreach, RingCentral
Automatic language detection
✓Yes
NoSet language manually; only French auto-switches to English
Clips & Reels
No
✓YesAudio + transcript snippets; no video clips
Custom data retention
✓YesOrg-wide policy on Enterprise
Nofrom Enterprise
As Your Team Scales, Consider
Recording a meeting is only the first step. Over time, organizations often realize that the real value lies in how meeting knowledge is captured, shared, and reused—helping teams stay aligned long after the conversation ends.
See How MeetGeek Compares
AI Capabilities
What happens after the recording
Otter generates summaries after each call, meters AI Chat by plan, and adds Otter for Sales insights on Enterprise. Granola runs chat over full history on paid tiers and adds Recipes for reusable analyses.
GranolaGranola’s AI enhances the notes you type during a call, then lets you chat with one meeting or your notes history (last 30 days on Basic). Recipes save reusable prompts for recurring analyses, and paid plans unlock advanced thinking models. Automation stays manual-first: no scheduled skills, with folder rules, Zapier’s folder trigger and signed webhooks as the push-style exceptions.
Otter.aiOtter’s AI centers on the transcript: summaries and action items after each call, live captions and in-meeting chat during it, and AI chat on every plan (metered per user monthly). Otter for Sales adds insights on Enterprise. Automation runs through its Slack app on every plan, a Zapier connector from Pro, and Enterprise webhooks.
AI summariesAutomatic post-meeting summaries with key points and context.
✓✓Custom summary templatesDefine your own output format to match team workflow.
✓✓AI chat over meetingsAsk questions about your meeting library like a knowledge base.
✓✓Follow-up email draftsAuto-generate follow-up emails based on meeting outcomes.
✓✓Speaker coaching insightsTalk-time ratios, pacing, monologue detection per speaker.
✓✓Automations / agentsTrigger CRM updates, Slack messages, or tasks automatically post-meeting.
~✓AI meeting summariesGranola✓YesOtter.ai✓Yes
Granola✓YesOtter.ai✓YesSummaries turn a full recording into the few sentences a busy reader actually needs.
AI Next StepsGranola✓YesOtter.ai✓Yes
Granola✓YesOtter.ai✓YesAuto-extracted next steps are what stop decisions from getting lost after the call.
Topics TimelineGranolaNoOtter.ai✓Yes
GranolaNoOtter.ai✓YesA topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot ModeGranola✓YesOtter.ai✓Yes
Granola✓YesOtter.ai✓YesA live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary DepthGranolaNoOtter.ai~PartialConcise + detailed sections; no depth selector
GranolaNoOtter.ai~PartialConcise + detailed sections; no depth selectorControl over summary depth matters when a one-liner and a full brief serve different readers.
Summary LayoutGranola✓YesOtter.ai✓Yes
Granola✓YesOtter.ai✓YesLayout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlightsGranolaNoOtter.ai✓Yes
GranolaNoOtter.ai✓YesHighlights give skimmers the signal without making them read the whole transcript.
AI ChatGranola✓YesOtter.ai✓YesMetered: 20–200 queries/user/mo
Granola✓YesOtter.ai✓YesMetered: 20–200 queries/user/moChatting with past meetings turns your archive into a searchable knowledge base.
Decision DetectionGranola✓YesOtter.ai~PartialDecisions via template insight; not in default summary
Granola✓YesOtter.ai~PartialDecisions via template insight; not in default summaryDecision detection captures what a meeting actually concluded, not just what was discussed.
Voice AgentsGranolaNoOtter.aiNoLive voice answers retired; SDR Agent sold separately
GranolaNoOtter.aiNoLive voice answers retired; SDR Agent sold separatelyVoice agents can run parts of a call autonomously, not just transcribe it.
AI Agents & WorkflowsGranola~PartialFolder auto-post to Slack/CRM; no AI agentsOtter.ai✓YesBasic: auto Slack posts for recurring meetings
Granola~PartialFolder auto-post to Slack/CRM; no AI agentsOtter.ai✓YesBasic: auto Slack posts for recurring meetingsAgentic workflows push meeting outcomes into other tools without manual copy-paste.
Meeting SkillsGranola~PartialManual recipes; event triggers only via integrationsOtter.ai~Partial5/15/30 meetings per user; unlimited on Enterprise
Granola~PartialManual recipes; event triggers only via integrationsOtter.ai~Partial5/15/30 meetings per user; unlimited on EnterpriseContextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting typeGranola✓YesAuto template — not user-selectableOtter.ai✓YesRules auto-apply templates, incl. AI meeting type
Granola✓YesAuto template — not user-selectableOtter.ai✓YesRules auto-apply templates, incl. AI meeting typeAuto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templatesGranola✓YesOtter.ai✓Yes
Granola✓YesOtter.ai✓YesCustom templates make summaries match how your team already documents meetings.
Objection detectionGranolaNoOtter.aiNofrom Enterprise
GranolaNoOtter.aiNofrom EnterpriseObjection detection flags deal risk in sales calls the moment it surfaces.
Competitor detectionGranolaNoOtter.aiNofrom Enterprise · Sales calls; auto-extracts competition field
GranolaNoOtter.aiNofrom Enterprise · Sales calls; auto-extracts competition fieldCompetitor mentions are a buying signal worth catching automatically.
Win/loss signalsGranolaNoOtter.aiNofrom Enterprise · Buying signals, objections and risks on sales calls
GranolaNoOtter.aiNofrom Enterprise · Buying signals, objections and risks on sales callsWin/loss signals turn call patterns into pipeline forecasting input.
Coachability scoresGranolaNoOtter.ai✓YesPer-speaker talk-time %; no coaching score
GranolaNoOtter.ai✓YesPer-speaker talk-time %; no coaching scoreCoachability scores help managers find which reps to coach, and on what.
Pipeline intelligenceGranolaNoOtter.aiNofrom Enterprise
GranolaNoOtter.aiNofrom EnterprisePipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time AssistanceGranolaNoOtter.aiNofrom Enterprise
GranolaNoOtter.aiNofrom EnterpriseReal-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilitiesGranolaNoOtter.aiNofrom Enterprise · Enterprise
GranolaNoOtter.aiNofrom Enterprise · EnterpriseSales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for InsightsGranolaNoOtter.ai✓YesTemplate insights via rules; meeting caps below Enterprise
GranolaNoOtter.ai✓YesTemplate insights via rules; meeting caps below EnterpriseCustom tracked topics let you measure exactly the themes your team cares about.
Meeting AnalyticsGranolaNofrom Enterprise · Enterprise · adoption usage onlyOtter.ai✓YesTalk time and keywords per meeting; no quality score
GranolaNofrom Enterprise · Enterprise · adoption usage onlyOtter.ai✓YesTalk time and keywords per meeting; no quality scoreMeeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysisGranolaNoOtter.aiNofrom Enterprise · Enterprise conversation-intelligence dashboards
GranolaNoOtter.aiNofrom Enterprise · Enterprise conversation-intelligence dashboardsSentiment analysis hints at how a conversation actually landed, beyond the words.
Engagement analyticsGranolaNoOtter.ai✓YesPer-meeting talk time by speaker
GranolaNoOtter.ai✓YesPer-meeting talk time by speakerEngagement analytics show who was actually participating, not just present.
Individual multi-meeting analyticsGranola~PartialChat over history — no metricsOtter.aiNofrom Business · Admin-only usage metrics per member
Granola~PartialChat over history — no metricsOtter.aiNofrom Business · Admin-only usage metrics per memberMulti-meeting analytics track how one person trends over time.
KPI / AI Extraction AppsGranola✓YesOtter.ai✓Yes
Granola✓YesOtter.ai✓YesKPI extraction apps pull structured metrics out of unstructured conversation.
Team multi-meeting analyticsGranolaNoOtter.aiNofrom Enterprise · Team performance insights; usage stats from Business
GranolaNoOtter.aiNofrom Enterprise · Team performance insights; usage stats from BusinessTeam-wide analytics roll individual calls up into manageable team signal.
AI capability
Granola
Otter.ai
Why it matters
AI meeting summaries
✓Yes
✓Yes
Summaries turn a full recording into the few sentences a busy reader actually needs.
AI Next Steps
✓Yes
✓Yes
Auto-extracted next steps are what stop decisions from getting lost after the call.
Topics Timeline
No
✓Yes
A topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot Mode
✓Yes
✓Yes
A live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary Depth
No
~PartialConcise + detailed sections; no depth selector
Control over summary depth matters when a one-liner and a full brief serve different readers.
Summary Layout
✓Yes
✓Yes
Layout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlights
No
✓Yes
Highlights give skimmers the signal without making them read the whole transcript.
AI Chat
✓Yes
✓YesMetered: 20–200 queries/user/mo
Chatting with past meetings turns your archive into a searchable knowledge base.
Decision Detection
✓Yes
~PartialDecisions via template insight; not in default summary
Decision detection captures what a meeting actually concluded, not just what was discussed.
Voice Agents
No
NoLive voice answers retired; SDR Agent sold separately
Voice agents can run parts of a call autonomously, not just transcribe it.
AI Agents & Workflows
~PartialFolder auto-post to Slack/CRM; no AI agents
✓YesBasic: auto Slack posts for recurring meetings
Agentic workflows push meeting outcomes into other tools without manual copy-paste.
Meeting Skills
~PartialManual recipes; event triggers only via integrations
~Partial5/15/30 meetings per user; unlimited on Enterprise
Contextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting type
✓YesAuto template — not user-selectable
✓YesRules auto-apply templates, incl. AI meeting type
Auto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templates
✓Yes
✓Yes
Custom templates make summaries match how your team already documents meetings.
Objection detection
No
Nofrom Enterprise
Objection detection flags deal risk in sales calls the moment it surfaces.
Competitor detection
No
Nofrom Enterprise · Sales calls; auto-extracts competition field
Competitor mentions are a buying signal worth catching automatically.
Win/loss signals
No
Nofrom Enterprise · Buying signals, objections and risks on sales calls
Win/loss signals turn call patterns into pipeline forecasting input.
Coachability scores
No
✓YesPer-speaker talk-time %; no coaching score
Coachability scores help managers find which reps to coach, and on what.
Pipeline intelligence
No
Nofrom Enterprise
Pipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time Assistance
No
Nofrom Enterprise
Real-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilities
No
Nofrom Enterprise · Enterprise
Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for Insights
No
✓YesTemplate insights via rules; meeting caps below Enterprise
Custom tracked topics let you measure exactly the themes your team cares about.
Meeting Analytics
Nofrom Enterprise · Enterprise · adoption usage only
✓YesTalk time and keywords per meeting; no quality score
Meeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysis
No
Nofrom Enterprise · Enterprise conversation-intelligence dashboards
Sentiment analysis hints at how a conversation actually landed, beyond the words.
Engagement analytics
No
✓YesPer-meeting talk time by speaker
Engagement analytics show who was actually participating, not just present.
Individual multi-meeting analytics
~PartialChat over history — no metrics
Nofrom Business · Admin-only usage metrics per member
Multi-meeting analytics track how one person trends over time.
KPI / AI Extraction Apps
✓Yes
✓Yes
KPI extraction apps pull structured metrics out of unstructured conversation.
Team multi-meeting analytics
No
Nofrom Enterprise · Team performance insights; usage stats from Business
Team-wide analytics roll individual calls up into manageable team signal.
Integrations
The Best Integrations Do More Than Connect Apps
The number of integrations tells part of the story. The real value comes from how effectively meeting insights move between tools, workflows, and teams.
See How MeetGeek ComparesWorkflow ContinuityMeeting insights flow directly into the tools where work happens, helping teams reduce manual follow-ups and keep projects moving.
Shared VisibilityImportant discussions, decisions, and action items remain accessible to the people who need them—even if they weren't in the meeting.
Long-Term ValueMeeting knowledge stays connected to ongoing projects and workflows, making conversations useful long after the meeting ends.
What it connects to
Integrations help meeting insights flow into the tools your team already uses, from CRMs and project management platforms to collaboration and documentation tools.
Video ConferencingZoom, Google Meet, Microsoft Teams
CalendarsGoogle Calendar, Microsoft Outlook
CRMHubSpot, Attio, Affinity +3 more
Project ManagementAirtable, Asana, ClickUp +2 more
CollaborationSlack, Notion, Google Docs
Cloud StorageAmazon S3, Dropbox, Egnyte +4 more
LLMsClaude, Glean
CustomZapier
NUMBER OF NATIVE INTEGRATIONS
Per each vendor's own integrations directory, verified October 19, 20266Granola
35Otter.ai
Beyond the Integration List
API Access
If your team uses custom tools or internal dashboards, the API lets you pull meeting data — transcripts, summaries, action items — exactly where you need it.MCP Support
A newer standard that lets AI assistants like Claude or Cursor read your meeting data directly. No developer needed.GranolaOtter.aiMeetGeek
AutomationCalendarsGranola✓YesOtter.ai✓Yes
Granola✓YesOtter.ai✓YesAPI & MCP accessGranola✓YesOtter.ai✓YesMCP all plans · API/webhooks Enterprise
Granola✓YesOtter.ai✓YesMCP all plans · API/webhooks EnterpriseSlack AssistantGranola✓YesOtter.ai✓YesDelivers summaries; no in-Slack Q&A documented
Granola✓YesOtter.ai✓YesDelivers summaries; no in-Slack Q&A documentedIntegrationsGranola✓YesOtter.ai✓Yes
Granola✓YesOtter.ai✓YesZapier, Make & n8nGranola~PartialZapier only · paid plansOtter.ai~PartialZapier only · from Pro
Granola~PartialZapier only · paid plansOtter.ai~PartialZapier only · from ProWorkflow automationGranola✓YesOtter.ai✓YesVia Zapier · from Pro
Granola✓YesOtter.ai✓YesVia Zapier · from ProTeam-level integrationsGranola✓YesOtter.aiNofrom Enterprise · Salesforce/HubSpot connected once for all members
Granola✓YesOtter.aiNofrom Enterprise · Salesforce/HubSpot connected once for all membersCRM IntegrationsGranola✓YesHubSpot, Attio & Affinity · Salesforce via ZapierOtter.ai✓YesPro 1 user · Business 5 · Enterprise unlimited
Granola✓YesHubSpot, Attio & Affinity · Salesforce via ZapierOtter.ai✓YesPro 1 user · Business 5 · Enterprise unlimitedMessaging Integrations (Slack/Teams)Granola✓YesSlack links · Teams not listedOtter.ai✓YesSlack app on all plans; Teams recaps to chats/channels
Granola✓YesSlack links · Teams not listedOtter.ai✓YesSlack app on all plans; Teams recaps to chats/channelsStorage/Docs IntegrationsGranola✓YesNotion only · auto via ZapierOtter.aiNofrom Business · Dropbox from Business; Drive/OneDrive/Notion on Enterprise
Granola✓YesNotion only · auto via ZapierOtter.aiNofrom Business · Dropbox from Business; Drive/OneDrive/Notion on EnterpriseWebhooksGranola✓YesOtter.aiNofrom Enterprise · Enterprise
Granola✓YesOtter.aiNofrom Enterprise · EnterpriseCustom IntegrationsGranola✓YesOtter.aiNofrom Enterprise
Granola✓YesOtter.aiNofrom EnterpriseCRM UpdatesGranola✓YesOtter.aiNofrom Enterprise
Granola✓YesOtter.aiNofrom EnterpriseCategory
Granola
Otter.ai
Calendars
✓Yes
✓Yes
API & MCP access
✓Yes
✓YesMCP all plans · API/webhooks Enterprise
Slack Assistant
✓Yes
✓YesDelivers summaries; no in-Slack Q&A documented
Integrations
✓Yes
✓Yes
Zapier, Make & n8n
~PartialZapier only · paid plans
~PartialZapier only · from Pro
Workflow automation
✓Yes
✓YesVia Zapier · from Pro
Team-level integrations
✓Yes
Nofrom Enterprise · Salesforce/HubSpot connected once for all members
CRM Integrations
✓YesHubSpot, Attio & Affinity · Salesforce via Zapier
✓YesPro 1 user · Business 5 · Enterprise unlimited
Messaging Integrations (Slack/Teams)
✓YesSlack links · Teams not listed
✓YesSlack app on all plans; Teams recaps to chats/channels
Storage/Docs Integrations
✓YesNotion only · auto via Zapier
Nofrom Business · Dropbox from Business; Drive/OneDrive/Notion on Enterprise
Webhooks
✓Yes
Nofrom Enterprise · Enterprise
Custom Integrations
✓Yes
Nofrom Enterprise
CRM Updates
✓Yes
Nofrom Enterprise
Pricing
What you actually pay
Per user, per month — across every plan.
GranolaBasic$0
BusinessFree trial$14
EnterpriseFree trial$35
Otter.aiBasic$0
Pro$16.99
Business$30
EnterpriseCustom
GranolavsOtter.aiTranscription limitsGranolaNoOtter.ai✓Yes300 min Basic · 1,200 Pro · unltd Biz+
GranolaNoOtter.ai✓Yes300 min Basic · 1,200 Pro · unltd Biz+Recording limit per meetingGranolaNoOtter.ai✓Yes
GranolaNoOtter.ai✓YesAudio storageGranolaNoOtter.ai✓Yes
GranolaNoOtter.ai✓YesConcurrent MeetingsGranolaNoOtter.ai✓Yes
GranolaNoOtter.ai✓YesVideo storageGranolaNoOtter.ai✓YesSynced Zoom/Meet recordings · no native video capture
GranolaNoOtter.ai✓YesSynced Zoom/Meet recordings · no native video captureBulk Asset ExportGranola✓YesOtter.ai✓YesFrom Business
Granola✓YesOtter.ai✓YesFrom BusinessFeature
GranolaOtter.aiTranscription limits
No
✓Yes300 min Basic · 1,200 Pro · unltd Biz+
Recording limit per meeting
No
✓Yes
Audio storage
No
✓Yes
Concurrent Meetings
No
✓Yes
Video storage
No
✓YesSynced Zoom/Meet recordings · no native video capture
Bulk Asset Export
✓Yes
✓YesFrom Business
Bot/Agent Recording
No
✓Yes
Transcribe in 100+ languages
No
~Partial6 languages: EN, ES, FR, DE, JA, ZH
Audio/Video uploads
No
✓Yes
Download assets
No
✓Yes
Browser/Chrome Extension Recording
NoCompanion extension only; capture needs the desktop app
✓YesCaptures browser audio · exports as MP3
Desktop App Recording
~PartialTranscript only · audio never stored
✓YesMac & Windows · botless system-audio capture
In-Person/Offline Recording
~PartialIn-person on iPhone & Android · audio never stored
✓YesOffline capture on mobile · uploads on reconnect
Phone Call Recording & Recap (PSTN/VoIP)
~PartialiOS only, outbound calls only, notes not recording
✓YesCall sync: Zoom Phone, Outreach, RingCentral
Topics Timeline
No
✓Yes
Summary Depth
No
~PartialConcise + detailed sections; no depth selector
AI highlights
No
✓Yes
One Bot Per Meeting
No
✓YesOne Notetaker per workspace; workspaces from Pro
AI Chat
✓Yes
✓YesMetered: 20–200 queries/user/mo
AI follow-up emails
✓YesFrom Business
✓YesAI drafts; user sends or asks AI Chat to send
Exclude join rules
✓Yes
✓YesHost/domain auto-join presets; keyword block on Enterprise
Decision Detection
✓Yes
~PartialDecisions via template insight; not in default summary
Voice Agents
No
NoLive voice answers retired; SDR Agent sold separately
API & MCP access
✓Yes
✓YesMCP all plans · API/webhooks Enterprise
AI Agents & Workflows
~PartialFolder auto-post to Slack/CRM; no AI agents
✓YesBasic: auto Slack posts for recurring meetings
Slack Assistant
✓Yes
✓YesDelivers summaries; no in-Slack Q&A documented
Integrations
✓YesFrom Business
✓Yes
Zapier, Make & n8n
~PartialZapier only · paid plans
~PartialZapier only · from Pro
Workflow automation
✓YesFrom Business
✓YesVia Zapier · from Pro
Team-level integrations
✓YesFrom Business
✓YesSalesforce/HubSpot connected once for all members
Meeting Skills
~PartialManual recipes; event triggers only via integrations
~Partial5/15/30 meetings per user; unlimited on Enterprise
CRM Integrations
✓YesHubSpot, Attio & Affinity · Salesforce via Zapier
✓YesPro 1 user · Business 5 · Enterprise unlimited
Messaging Integrations (Slack/Teams)
✓YesSlack links · Teams not listed
✓YesSlack app on all plans; Teams recaps to chats/channels
Storage/Docs Integrations
✓YesNotion only · auto via Zapier
✓YesDropbox from Business; Drive/OneDrive/Notion on Enterprise
Webhooks
✓YesFrom Business
✓YesEnterprise
Custom Integrations
✓YesFrom Business
✓YesEnterprise only
Automatic language detection
✓Yes
NoSet language manually; only French auto-switches to English
Auto-detect meeting type
✓YesAuto template — not user-selectable
✓YesRules auto-apply templates, incl. AI meeting type
Customize Notetaker name
No
✓YesEnterprise only
Recording disclaimer
✓Yes
✓YesCustom notice in Teams meetings via desktop app
Custom Vocabulary
✓Yes
✓Yes5 terms on Basic; larger lists on paid plans
Private notes
✓Yes
NoText Notes retired; comments visible to collaborators
Clips & Reels
No
✓YesAudio + transcript snippets; no video clips
Embedded highlights
No
✓Yes
Auto-share to teams
✓Yes
✓YesCalendar meetings; channel rules per recurring event
Objection detection
No
✓YesEnterprise only
Competitor detection
No
✓YesSales calls; auto-extracts competition field
Win/loss signals
No
✓YesBuying signals, objections and risks on sales calls
Coachability scores
No
✓YesPer-speaker talk-time %; no coaching score
Pipeline intelligence
No
✓YesEnterprise only
CRM Updates
✓YesFrom Business
✓YesEnterprise only
AI Sales Coaching & Real-time Assistance
No
✓YesEnterprise only
Sales AI capabilities
No
✓YesEnterprise
Custom Tracked Topics for Insights
No
✓YesTemplate insights via rules; meeting caps below Enterprise
Meeting Analytics
✓YesEnterprise · adoption usage only
✓YesTalk time and keywords per meeting; no quality score
Sentiment analysis
No
✓YesEnterprise conversation-intelligence dashboards
Engagement analytics
No
✓YesPer-meeting talk time by speaker
Individual multi-meeting analytics
~PartialChat over history — no metrics
✓YesAdmin-only usage metrics per member
KPI / AI Extraction Apps
✓YesFrom Business
✓Yes
Team multi-meeting analytics
No
✓YesTeam performance insights; usage stats from Business
Data storage region
No
NoUS-only (AWS US West)
SOC2, GDPR, HIPAA
✓Yes
✓YesSOC 2 Type II, GDPR; HIPAA BAA as Enterprise add-on
Zero-data-training
✓Yes
✓YesNo third-party AI training; own-model training opt-out
Admin User Management
✓YesFrom Business
✓YesFrom Pro
Centralized billing
✓YesFrom Business
✓YesFrom Pro
SSO & SCIM
✓YesEnterprise only
✓YesEnterprise only
On-premise storage
No
NoCloud-only; Enterprise auto-export to your S3
Custom data retention
✓YesOrg-wide policy on Enterprise
✓YesEnterprise only
Recording consent notifications
✓Yes
✓YesNotices on all plans; Teams consent gate on Enterprise
Audit Logs
✓YesEnterprise only
✓YesFrom Business
Chat & Email support
✓YesEnterprise only
✓Yes
Org-wide settings & locks
✓YesEnterprise only
✓YesSetting locks on Enterprise; team 2FA from Business
Decision Checklist
A quick gut-check before you commit
Choose Granola if…✓Your meetings switch languages and you want detection handled automatically
✓You want no bot tile in the call and nothing stored beyond transcripts and notes
✓You type your own notes and want AI to polish them, not replace them
✓You want webhooks without moving to Enterprise: Granola offers them from Business, Otter only on Enterprise
Choose Otter.ai if…✓You need to replay the meeting audio, not just read it
✓You record through a browser extension across Chrome-based workflows
Compare with MeetGeek
One More Comparison Before You Decide
Granola never stores the recording, and Otter meters its AI Chat by plan. MeetGeek keeps the recording and offers AI Chat on every plan: HD video recording (from Business) with 100+ language transcription on every plan, plus Meeting Skills delivering summaries, scores, and CRM updates on schedules or triggers. See the direct matchups in meetgeek-vs-granola and meetgeek-vs-otter.
MeetGeek vs Granola: When You Need the RecordingGranola wins on quiet, bot-free notes. MeetGeek records the meeting itself — HD video, 100+ languages — and turns conversations into automated workflows through Meeting Skills.See the full comparison →
MeetGeek vs Otter.ai: Beyond the Searchable ArchiveOtter’s transcripts and captions build a strong archive. MeetGeek pushes further downstream, turning meeting content into scheduled reports, CRM updates, and alerts across 20,000+ connected apps.See the full comparison →
FAQ
The questions procurement asks.
Otter’s OtterPilot joins calls as a visible participant to record and caption. Granola runs bot-free — it captures system audio on your device, and its Companion Chrome extension handles notes and meeting notices without recording.