Updated: October 2026Krisp vs Gong
Krisp vs Gong
A Meeting Notetaker or a Revenue Platform?
Compare recording, meeting notes, collaboration, integrations, and pricing to find the right solution for your workflow.
Record Meeting
Decision made
Scheduled automation
Action items
Record Meeting
Scheduled automation
Decision made
Action items
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Quick Verdict
Pick the use case that matches you
The right meeting assistant depends on how your team works. Explore the use case that best matches your needs.
KrispBest when call quality itself is the problem — cleaning the live audio matters as much as the notes afterward.Krisp pairs real-time voice processing with an AI note taker. Noise cancellation and two-way accent conversion run live on the call, and capture is bot-free by default at the audio layer, with an optional bot for Zoom, Meet and Teams.
GongBest when a revenue organisation is buying a full sales platform rather than a meeting assistant.Gong is a revenue intelligence platform for sales organisations: it records and analyses customer conversations, then layers deal, pipeline and forecasting analytics on top. Enable, Forecast, Engage and Data Cloud are sold as separate applications.
Best for Calls that need the audio cleaned
KrispBest for Revenue organisations buying a platform
GongWorth Exploring Alternatives
Teams that just need meeting notes
These sit in different categories — a quoted revenue platform against a per-seat notetaker.Comparing plansvs
How they stack up
A scope mismatch more than a feature fight. Gong wins the analytical rows because that is the product: deal and pipeline intelligence, tracked topics, coaching. Krisp wins on capture breadth beyond Zoom, with bot-free recording at the audio layer, browser and desktop capture, and on cleaning the live call, which Gong does not document.
Facts last verified October 27, 2026
Automatic language detection
No
✓Yes
Browser/Chrome Extension Recording
✓Yes
No
Desktop App Recording
✓Yes
No
On-premise storage
Nofrom Enterprise · On-device transcription and recordings — Enterprise only
No
Sales AI capabilities
No
✓YesDepth varies by SKU (Forecast / Enable / Engage)
Pipeline intelligence
No
Nofrom Add-on applications · Forecast Essentials / Gong Forecast
Meeting Skills
No
~PartialAutomated agents and briefs use pooled Gong credits
Recording
Ways to capture meetings
Meeting assistants should fit naturally into your workflow. Whether you prefer automatic recording, bot participation, or manual uploads, meeting capture should require minimal effort.
Meeting Bot
Joins calls automatically via calendar sync. Lowest friction for Zoom, Meet, and Teams.
✓✓Chrome Extension Recording
Captures the call right from a browser extension — no bot and no desktop app needed.
✓Mobile App
Record from your phone — useful for in-person meetings or calls.
✓✓Upload Audio/Video
Drop an existing recording file to get a transcript and summary.
✓✓In-Person Recording
Capture conversations without a video call. Useful for field teams.
✓✓Desktop App
Native app for system-level audio capture.
✓Bot/Agent RecordingKrisp✓YesBot join available on every plan, user's choiceGong✓Yes
Krisp✓YesBot join available on every plan, user's choiceGong✓YesNo-bot RecordingKrisp✓YesBotless capture is the default modeGong✓YesZoom only, via native Zoom cloud recording
Krisp✓YesBotless capture is the default modeGong✓YesZoom only, via native Zoom cloud recordingMobile appsKrisp✓YesMobile app — Core tier and upGong✓Yes
Krisp✓YesMobile app — Core tier and upGong✓YesTranscribe in 100+ languagesKrispNoGong~PartialMore than 70 languages
KrispNoGong~PartialMore than 70 languagesAutomatic speaker recognitionKrisp✓YesSpeaker identification and labeling, incl. Free TrialGong✓Yes
Krisp✓YesSpeaker identification and labeling, incl. Free TrialGong✓YesAudio/Video uploadsKrisp✓YesUnlimited uploads, incl. Free Trial recording generallyGong✓Yes
Krisp✓YesUnlimited uploads, incl. Free Trial recording generallyGong✓YesDownload assetsKrisp~PartialAudio MP3 download only · no video download documentedGong✓Yes
Krisp~PartialAudio MP3 download only · no video download documentedGong✓YesDownload transcriptsKrisp✓YesTranscription is core to every plan incl. Free TrialGong✓Yes
Krisp✓YesTranscription is core to every plan incl. Free TrialGong✓YesHD video recordingKrisp✓YesVideo recording on every plan incl. Free TrialGong✓YesBetter quality with native Zoom recording
Krisp✓YesVideo recording on every plan incl. Free TrialGong✓YesBetter quality with native Zoom recordingLive CaptionsKrisp✓YesLive captions in 16 languages · Core and AdvancedGong✓YesLive transcript in the Gong app for Zoom only
Krisp✓YesLive captions in 16 languages · Core and AdvancedGong✓YesLive transcript in the Gong app for Zoom onlyIn-Person/Offline RecordingKrisp✓YesMobile app for in-person capture — Core tier and upGong✓YesFace-to-face on mobile · any Gong plan
Krisp✓YesMobile app for in-person capture — Core tier and upGong✓YesFace-to-face on mobile · any Gong planPhone Call Recording & Recap (PSTN/VoIP)Krisp~PartialMobile outbound recorder claimed; no documented pathGong✓YesTelephony systems integrate · any Gong plan
Krisp~PartialMobile outbound recorder claimed; no documented pathGong✓YesTelephony systems integrate · any Gong planAutomatic language detectionKrispNoGong✓Yes
KrispNoGong✓YesClips & ReelsKrisp✓YesTrimming and clipping — Core tier and upGong✓Yes
Krisp✓YesTrimming and clipping — Core tier and upGong✓YesCustom data retentionKrispNoGong✓YesConfigurable call retention in days or years
KrispNoGong✓YesConfigurable call retention in days or yearsCategory
Krisp
Gong
Bot/Agent Recording
✓YesBot join available on every plan, user's choice
✓Yes
No-bot Recording
✓YesBotless capture is the default mode
✓YesZoom only, via native Zoom cloud recording
Mobile apps
✓YesMobile app — Core tier and up
✓Yes
Transcribe in 100+ languages
No
~PartialMore than 70 languages
Automatic speaker recognition
✓YesSpeaker identification and labeling, incl. Free Trial
✓Yes
Audio/Video uploads
✓YesUnlimited uploads, incl. Free Trial recording generally
✓Yes
Download assets
~PartialAudio MP3 download only · no video download documented
✓Yes
Download transcripts
✓YesTranscription is core to every plan incl. Free Trial
✓Yes
HD video recording
✓YesVideo recording on every plan incl. Free Trial
✓YesBetter quality with native Zoom recording
Live Captions
✓YesLive captions in 16 languages · Core and Advanced
✓YesLive transcript in the Gong app for Zoom only
In-Person/Offline Recording
✓YesMobile app for in-person capture — Core tier and up
✓YesFace-to-face on mobile · any Gong plan
Phone Call Recording & Recap (PSTN/VoIP)
~PartialMobile outbound recorder claimed; no documented path
✓YesTelephony systems integrate · any Gong plan
Automatic language detection
No
✓Yes
Clips & Reels
✓YesTrimming and clipping — Core tier and up
✓Yes
Custom data retention
No
✓YesConfigurable call retention in days or years
As Your Team Scales, Consider
Recording a meeting is only the first step. Over time, organizations often realize that the real value lies in how meeting knowledge is captured, shared, and reused—helping teams stay aligned long after the conversation ends.
See How MeetGeek Compares
AI Capabilities
What happens after the recording
Gong’s AI works on the deal: automated briefs firing on CRM conditions, smart trackers finding concepts across calls, and questions answered about accounts and pipeline. Krisp’s works on the meeting: notes shaped by a template editor, an outline on request, and chat across past meetings.
KrispKrisp transcribes in 16 languages, writes key points and action items, and generates an outline on request. A template editor shapes the summary, AI Chat answers across past meetings, and CRM connectors post notes onto records automatically. Automation is trigger-only: Zapier and webhooks fire outward, and the MCP server reads meeting data back out.
GongGong's AI is built around the deal rather than the meeting. Brief types are user-defined templates assembled from conversation and web sections, automated AI briefs fire on a When / If / Then structure when CRM conditions are met, and smart trackers find concepts across calls using natural-language questions. Gong Assistant answers questions about recorded calls, accounts and deals after the call.
AI summariesAutomatic post-meeting summaries with key points and context.
✓✓Custom summary templatesDefine your own output format to match team workflow.
✓✓AI chat over meetingsAsk questions about your meeting library like a knowledge base.
✓✓Follow-up email draftsAuto-generate follow-up emails based on meeting outcomes.
✓✓Speaker coaching insightsTalk-time ratios, pacing, monologue detection per speaker.
✓✓Automations / agentsTrigger CRM updates, Slack messages, or tasks automatically post-meeting.
✓AI meeting summariesKrisp✓YesAI meeting summaries, incl. Free TrialGong✓Yes
Krisp✓YesAI meeting summaries, incl. Free TrialGong✓YesSummaries turn a full recording into the few sentences a busy reader actually needs.
AI Next StepsKrisp✓YesAction items auto-extracted, incl. Free TrialGong✓YesSkipped on calls under 100 transcript words
Krisp✓YesAction items auto-extracted, incl. Free TrialGong✓YesSkipped on calls under 100 transcript wordsAuto-extracted next steps are what stop decisions from getting lost after the call.
Copilot ModeKrispNoGong✓YesZoom app only: live talk ratio and transcript, no AI chat
KrispNoGong✓YesZoom app only: live talk ratio and transcript, no AI chatA live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary DepthKrisp~PartialShort or long formats named, not shown as user-selectableGong~PartialBrief types and prompts, no depth selector
Krisp~PartialShort or long formats named, not shown as user-selectableGong~PartialBrief types and prompts, no depth selectorControl over summary depth matters when a one-liner and a full brief serve different readers.
Summary LayoutKrisp✓YesCustom template editor · Core and AdvancedGong✓Yes
Krisp✓YesCustom template editor · Core and AdvancedGong✓YesLayout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlightsKrisp✓YesDetailed AI summaries, incl. Free TrialGong✓YesAI surfaces key call moments and insights
Krisp✓YesDetailed AI summaries, incl. Free TrialGong✓YesAI surfaces key call moments and insightsHighlights give skimmers the signal without making them read the whole transcript.
AI ChatKrisp✓YesAI Chat across the meeting archive — Core tier and upGong✓YesPaid seat required (not Collaborators)
Krisp✓YesAI Chat across the meeting archive — Core tier and upGong✓YesPaid seat required (not Collaborators)Chatting with past meetings turns your archive into a searchable knowledge base.
Decision DetectionKrisp✓YesKey decisions extracted automatically, incl. Free TrialGong~PartialDecisions only on request or via custom brief
Krisp✓YesKey decisions extracted automatically, incl. Free TrialGong~PartialDecisions only on request or via custom briefDecision detection captures what a meeting actually concluded, not just what was discussed.
AI Agents & WorkflowsKrispNoGong✓Yes
KrispNoGong✓YesAgentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice AgentsKrispNoGongNofrom Add-on applications · Preset voices and avatars for practice role-play only
KrispNoGongNofrom Add-on applications · Preset voices and avatars for practice role-play onlyCustom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting SkillsKrispNoGong~PartialAutomated agents and briefs use pooled Gong credits
KrispNoGong~PartialAutomated agents and briefs use pooled Gong creditsContextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting typeKrispNoGong✓YesAdmin stream rules only; call page uses one default
KrispNoGong✓YesAdmin stream rules only; call page uses one defaultAuto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templatesKrisp✓YesBuild your own templates · Core and AdvancedGong✓Yes
Krisp✓YesBuild your own templates · Core and AdvancedGong✓YesCustom templates make summaries match how your team already documents meetings.
Win/loss signalsKrispNoGongNofrom Add-on applications · Forecast Essentials / Gong Forecast
KrispNoGongNofrom Add-on applications · Forecast Essentials / Gong ForecastWin/loss signals turn call patterns into pipeline forecasting input.
Pipeline intelligenceKrispNoGongNofrom Add-on applications · Forecast Essentials / Gong Forecast
KrispNoGongNofrom Add-on applications · Forecast Essentials / Gong ForecastPipeline intelligence connects individual calls to overall deal health.
Sales AI capabilitiesKrispNoGong✓YesDepth varies by SKU (Forecast / Enable / Engage)
KrispNoGong✓YesDepth varies by SKU (Forecast / Enable / Engage)Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for InsightsKrispNoGong✓Yes
KrispNoGong✓YesCustom tracked topics let you measure exactly the themes your team cares about.
Engagement analyticsKrispNoGong✓YesPer-call stats panel shows the call host's metrics
KrispNoGong✓YesPer-call stats panel shows the call host's metricsEngagement analytics show who was actually participating, not just present.
Individual multi-meeting analyticsKrispNoGong✓YesSome Insights tabs need the Enable add-on
KrispNoGong✓YesSome Insights tabs need the Enable add-onMulti-meeting analytics track how one person trends over time.
AI capability
Krisp
Gong
Why it matters
AI meeting summaries
✓YesAI meeting summaries, incl. Free Trial
✓Yes
Summaries turn a full recording into the few sentences a busy reader actually needs.
AI Next Steps
✓YesAction items auto-extracted, incl. Free Trial
✓YesSkipped on calls under 100 transcript words
Auto-extracted next steps are what stop decisions from getting lost after the call.
Copilot Mode
No
✓YesZoom app only: live talk ratio and transcript, no AI chat
A live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary Depth
~PartialShort or long formats named, not shown as user-selectable
~PartialBrief types and prompts, no depth selector
Control over summary depth matters when a one-liner and a full brief serve different readers.
Summary Layout
✓YesCustom template editor · Core and Advanced
✓Yes
Layout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlights
✓YesDetailed AI summaries, incl. Free Trial
✓YesAI surfaces key call moments and insights
Highlights give skimmers the signal without making them read the whole transcript.
AI Chat
✓YesAI Chat across the meeting archive — Core tier and up
✓YesPaid seat required (not Collaborators)
Chatting with past meetings turns your archive into a searchable knowledge base.
Decision Detection
✓YesKey decisions extracted automatically, incl. Free Trial
~PartialDecisions only on request or via custom brief
Decision detection captures what a meeting actually concluded, not just what was discussed.
AI Agents & Workflows
No
✓Yes
Agentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice Agents
No
Nofrom Add-on applications · Preset voices and avatars for practice role-play only
Custom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting Skills
No
~PartialAutomated agents and briefs use pooled Gong credits
Contextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting type
No
✓YesAdmin stream rules only; call page uses one default
Auto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templates
✓YesBuild your own templates · Core and Advanced
✓Yes
Custom templates make summaries match how your team already documents meetings.
Win/loss signals
No
Nofrom Add-on applications · Forecast Essentials / Gong Forecast
Win/loss signals turn call patterns into pipeline forecasting input.
Pipeline intelligence
No
Nofrom Add-on applications · Forecast Essentials / Gong Forecast
Pipeline intelligence connects individual calls to overall deal health.
Sales AI capabilities
No
✓YesDepth varies by SKU (Forecast / Enable / Engage)
Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for Insights
No
✓Yes
Custom tracked topics let you measure exactly the themes your team cares about.
Engagement analytics
No
✓YesPer-call stats panel shows the call host's metrics
Engagement analytics show who was actually participating, not just present.
Individual multi-meeting analytics
No
✓YesSome Insights tabs need the Enable add-on
Multi-meeting analytics track how one person trends over time.
Integrations
The Best Integrations Do More Than Connect Apps
The number of integrations tells part of the story. The real value comes from how effectively meeting insights move between tools, workflows, and teams.
See How MeetGeek ComparesWorkflow ContinuityMeeting insights flow directly into the tools where work happens, helping teams reduce manual follow-ups and keep projects moving.
Shared VisibilityImportant discussions, decisions, and action items remain accessible to the people who need them—even if they weren't in the meeting.
Long-Term ValueMeeting knowledge stays connected to ongoing projects and workflows, making conversations useful long after the meeting ends.
What it connects to
Integrations help meeting insights flow into the tools your team already uses, from CRMs and project management platforms to collaboration and documentation tools.
Video ConferencingMicrosoft Teams, GoToMeeting +3 more
CalendarsCalendly, Google Calendar +1 more
CRMAffinity, HubSpot, Pipedrive +4 more
CollaborationNotion, Slack
LLMsGlean, Microsoft 365 Copilot
CustomConnectWise +8 more
Identity & ProvisioningMicrosoft Entra ID, Okta, Rippling
Data & BIAmazon Web Services, Snowflake
NUMBER OF NATIVE INTEGRATIONS
Per each vendor's own integrations directory, verified August 30, 2026No published directory countKrisp
423Gong
Beyond the Integration List
API Access
If your team uses custom tools or internal dashboards, the API lets you pull meeting data — transcripts, summaries, action items — exactly where you need it.MCP Support
A newer standard that lets AI assistants like Claude or Cursor read your meeting data directly. No developer needed.KrispGongMeetGeek
AutomationCalendarsKrisp✓YesCalendar connection required for signupGong✓Yes
Krisp✓YesCalendar connection required for signupGong✓YesAPI & MCP accessKrisp✓YesMCP integration + API integration — Core tier and upGong✓YesMCP is read-only and uses Gong credits
Krisp✓YesMCP integration + API integration — Core tier and upGong✓YesMCP is read-only and uses Gong creditsSlack AssistantKrisp~PartialSlack integration named; native app depth not statedGong✓Yes
Krisp~PartialSlack integration named; native app depth not statedGong✓YesIntegrationsKrisp✓YesIntegrations directory — Core tier and upGong✓Yes
Krisp✓YesIntegrations directory — Core tier and upGong✓YesZapier, Make & n8nKrisp✓YesZapier from Core; Make/n8n not separately namedGong~PartialZapier + Make; no n8n
Krisp✓YesZapier from Core; Make/n8n not separately namedGong~PartialZapier + Make; no n8nWorkflow automationKrisp✓YesSix Zapier triggers + webhook events · from CoreGong✓Yes
Krisp✓YesSix Zapier triggers + webhook events · from CoreGong✓YesTeam-level integrationsKrispNofrom Advanced · Team webhooks and admin auto-share; apps connect per userGong✓Yes
KrispNofrom Advanced · Team webhooks and admin auto-share; apps connect per userGong✓YesCRM IntegrationsKrisp✓YesHubSpot from Core · Salesforce from AdvancedGong✓Yes
Krisp✓YesHubSpot from Core · Salesforce from AdvancedGong✓YesMessaging Integrations (Slack/Teams)Krisp✓YesSlack + Teams messaging integrations — Core tier and upGong✓Yes
Krisp✓YesSlack + Teams messaging integrations — Core tier and upGong✓YesStorage/Docs IntegrationsKrisp✓YesNotion only · Drive, Docs and Confluence via ZapierGong✓YesGoogle Drive file input; S3 export on Data Cloud
Krisp✓YesNotion only · Drive, Docs and Confluence via ZapierGong✓YesGoogle Drive file input; S3 export on Data CloudWebhooksKrisp✓YesWebhooks from Core; team-level from AdvancedGong✓Yes
Krisp✓YesWebhooks from Core; team-level from AdvancedGong✓YesCustom IntegrationsKrisp✓YesPublic API, webhooks and MCP · Core and AdvancedGong~Partial10,000 API calls/day company-wide
Krisp✓YesPublic API, webhooks and MCP · Core and AdvancedGong~Partial10,000 API calls/day company-wideCRM UpdatesKrisp✓YesNotes auto-posted to CRM records · HubSpot from CoreGong✓Yes
Krisp✓YesNotes auto-posted to CRM records · HubSpot from CoreGong✓YesCategory
Krisp
Gong
Calendars
✓YesCalendar connection required for signup
✓Yes
API & MCP access
✓YesMCP integration + API integration — Core tier and up
✓YesMCP is read-only and uses Gong credits
Slack Assistant
~PartialSlack integration named; native app depth not stated
✓Yes
Integrations
✓YesIntegrations directory — Core tier and up
✓Yes
Zapier, Make & n8n
✓YesZapier from Core; Make/n8n not separately named
~PartialZapier + Make; no n8n
Workflow automation
✓YesSix Zapier triggers + webhook events · from Core
✓Yes
Team-level integrations
Nofrom Advanced · Team webhooks and admin auto-share; apps connect per user
✓Yes
CRM Integrations
✓YesHubSpot from Core · Salesforce from Advanced
✓Yes
Messaging Integrations (Slack/Teams)
✓YesSlack + Teams messaging integrations — Core tier and up
✓Yes
Storage/Docs Integrations
✓YesNotion only · Drive, Docs and Confluence via Zapier
✓YesGoogle Drive file input; S3 export on Data Cloud
Webhooks
✓YesWebhooks from Core; team-level from Advanced
✓Yes
Custom Integrations
✓YesPublic API, webhooks and MCP · Core and Advanced
~Partial10,000 API calls/day company-wide
CRM Updates
✓YesNotes auto-posted to CRM records · HubSpot from Core
✓Yes
Pricing
What you actually pay
Per user, per month — across every plan.
KrispFree TrialFree trial$0
Core$16
Advanced$30
EnterpriseCustom
GongGong FoundationCustom
Add-on applicationsCustom
KrispvsGongTranscription storageKrisp✓Yes10GB Core · 60GB Advanced · Unlimited EnterpriseGong✓YesStandard 3-year retention
Krisp✓Yes10GB Core · 60GB Advanced · Unlimited EnterpriseGong✓YesStandard 3-year retentionAudio storageKrisp✓Yes10GB Core · 60GB Advanced · Unlimited EnterpriseGong✓YesUp to 3 years by default · same as transcripts
Krisp✓Yes10GB Core · 60GB Advanced · Unlimited EnterpriseGong✓YesUp to 3 years by default · same as transcriptsVideo storageKrisp✓YesUnlimited video recordings, incl. Free TrialGong✓YesUp to 3 years by default · custom period available
Krisp✓YesUnlimited video recordings, incl. Free TrialGong✓YesUp to 3 years by default · custom period availableFeature
KrispGongTranscription storage
✓Yes10GB Core · 60GB Advanced · Unlimited Enterprise
✓YesStandard 3-year retention
Audio storage
✓Yes10GB Core · 60GB Advanced · Unlimited Enterprise
✓YesUp to 3 years by default · same as transcripts
Video storage
✓YesUnlimited video recordings, incl. Free Trial
✓YesUp to 3 years by default · custom period available
Bot/Agent Recording
✓YesBot join available on every plan, user's choice
✓Yes
No-bot Recording
✓YesBotless capture is the default mode
✓YesZoom only, via native Zoom cloud recording
Mobile apps
✓YesMobile app — Core tier and up
✓Yes
Transcribe in 100+ languages
No
~PartialMore than 70 languages
Automatic speaker recognition
✓YesSpeaker identification and labeling, incl. Free Trial
✓Yes
Audio/Video uploads
✓YesUnlimited uploads, incl. Free Trial recording generally
✓Yes
Download assets
~PartialAudio MP3 download only · no video download documented
✓Yes
Download transcripts
✓YesTranscription is core to every plan incl. Free Trial
✓Yes
HD video recording
✓YesVideo recording on every plan incl. Free Trial
✓YesBetter quality with native Zoom recording
Live Captions
✓YesLive captions in 16 languages · Core and Advanced
✓YesLive transcript in the Gong app for Zoom only
In-Person/Offline Recording
✓YesMobile app for in-person capture — Core tier and up
✓YesFace-to-face on mobile · any Gong plan
Phone Call Recording & Recap (PSTN/VoIP)
~PartialMobile outbound recorder claimed; no documented path
✓YesTelephony systems integrate · any Gong plan
AI meeting summaries
✓YesAI meeting summaries, incl. Free Trial
✓Yes
AI Next Steps
✓YesAction items auto-extracted, incl. Free Trial
✓YesSkipped on calls under 100 transcript words
Copilot Mode
No
✓YesZoom app only: live talk ratio and transcript, no AI chat
Summary Depth
~PartialShort or long formats named, not shown as user-selectable
~PartialBrief types and prompts, no depth selector
Summary Layout
✓YesCustom template editor · Core and Advanced
✓Yes
AI highlights
✓YesDetailed AI summaries, incl. Free Trial
✓YesAI surfaces key call moments and insights
AI Chat
✓YesAI Chat across the meeting archive — Core tier and up
✓YesPaid seat required (not Collaborators)
Decision Detection
✓YesKey decisions extracted automatically, incl. Free Trial
~PartialDecisions only on request or via custom brief
Calendars
✓YesCalendar connection required for signup
✓Yes
API & MCP access
✓YesMCP integration + API integration — Core tier and up
✓YesMCP is read-only and uses Gong credits
AI Agents & Workflows
No
✓Yes
Slack Assistant
~PartialSlack integration named; native app depth not stated
✓Yes
Integrations
✓YesIntegrations directory — Core tier and up
✓Yes
Zapier, Make & n8n
✓YesZapier from Core; Make/n8n not separately named
~PartialZapier + Make; no n8n
Workflow automation
✓YesSix Zapier triggers + webhook events · from Core
✓Yes
Custom Avatars & Voice Agents
No
~PartialPreset voices and avatars for practice role-play only
Team-level integrations
✓YesTeam webhooks and admin auto-share; apps connect per user
✓Yes
Meeting Skills
No
~PartialAutomated agents and briefs use pooled Gong credits
CRM Integrations
✓YesHubSpot from Core · Salesforce from Advanced
✓Yes
Messaging Integrations (Slack/Teams)
✓YesSlack + Teams messaging integrations — Core tier and up
✓Yes
Storage/Docs Integrations
✓YesNotion only · Drive, Docs and Confluence via Zapier
✓YesGoogle Drive file input; S3 export on Data Cloud
Webhooks
✓YesWebhooks from Core; team-level from Advanced
✓Yes
Custom Integrations
✓YesPublic API, webhooks and MCP · Core and Advanced
~Partial10,000 API calls/day company-wide
Automatic language detection
No
✓Yes
Auto-detect meeting type
No
✓YesAdmin stream rules only; call page uses one default
Custom summary templates
✓YesBuild your own templates · Core and Advanced
✓Yes
Acronyms & custom dictionary
✓YesCustom vocabulary — Core tier and up
✓YesAdmin-managed, per workspace
Custom Vocabulary
✓YesCustom vocabulary — Core tier and up
✓YesAdmin-managed, per workspace
Global search
✓YesSearch across all meeting transcripts, incl. Free Trial
✓Yes
Clips & Reels
✓YesTrimming and clipping — Core tier and up
✓Yes
Meeting folders & tags
✓YesMeeting folders and tags — Core tier and up
✓Yes
Share meetings & snippets
✓YesWorkspace sharing — Core tier and up
✓YesExternal sharing must be enabled by an admin
Meeting templates
✓YesTemplates — Core tier and up
✓YesAI brief types; admins build custom ones
Team & Group spaces
✓YesTeam & billing management — Core tier and up
✓Yes
Comments
✓YesCommenting and tagging — Advanced tier and up
✓Yes
Win/loss signals
No
✓YesForecast Essentials / Gong Forecast
Pipeline intelligence
No
✓YesForecast Essentials / Gong Forecast
CRM Updates
✓YesNotes auto-posted to CRM records · HubSpot from Core
✓Yes
Sales AI capabilities
No
✓YesDepth varies by SKU (Forecast / Enable / Engage)
Custom Tracked Topics for Insights
No
✓Yes
Speaker Talk Time & Balance
✓YesPer-speaker talk time on the meeting timeline
✓YesPer-call stats panel covers the call host
Engagement analytics
No
✓YesPer-call stats panel shows the call host's metrics
Individual multi-meeting analytics
No
✓YesSome Insights tabs need the Enable add-on
Data storage region
No
✓YesUS or EU (Frankfurt); set at onboarding on request
SOC2, GDPR, HIPAA
✓YesGDPR + SOC2 all plans; HIPAA Enterprise-only
✓YesSOC 2 and GDPR; HIPAA support for eligible use cases
Admin User Management
✓YesUser management — Core tier and up
✓YesRole-based access via permission profiles
Centralized billing
✓YesCentralized billing — Core tier and up
✓YesInvoices come from your account rep, not in-app
SSO & SCIM
✓YesSSO & SCIM — Enterprise only
✓Yes
On-premise storage
✓YesOn-device transcription and recordings — Enterprise only
No
Custom data retention
No
✓YesConfigurable call retention in days or years
Chat & Email support
✓Yes24/7 support + Slack community — Core tier and up
✓YesTicket and email; live chat with Signature Success
Dedicated Account Manager
✓YesDedicated account manager — Enterprise only
✓YesAssigned to most customers, not all
Decision Checklist
A quick gut-check before you commit
Choose Krisp if…✓Callers dial in from noisy places or across strong accents, and the call itself suffers.
✓You want key decisions extracted automatically from every meeting, without asking an assistant or building a custom brief
✓Your security review requires on-device transcription and recordings, and you are buying Krisp Enterprise.
Choose Gong if…✓You are equipping a revenue organisation and need pipeline and forecast analytics through the Forecast add-on, alongside Foundation's sales AI.
✓You want briefs that fire automatically when a CRM condition is met.
✓You need concepts tracked across every recorded call for coaching.
Compare with MeetGeek
One More Comparison Before You Decide
Gong is a revenue platform priced by quote; Krisp cleans the audio and fires its automations outward for you to wire up. MeetGeek sits between them — Meeting Skills on every plan, unlimited from Business, 100+ transcription languages, and a choice of EU or US storage, at a published per-seat price. Compare meetgeek-vs-krisp and meetgeek-vs-gong.
MeetGeek vs Krisp: Automation After the MeetingKrisp’s automation fires outward through Zapier and webhooks you wire up. MeetGeek runs Meeting Skills on a schedule or trigger with no credit meter, and transcribes 100+ languages.See the full comparison →
MeetGeek vs Gong: Meeting Intelligence Without the PlatformGong is a revenue platform sold by quote. MeetGeek publishes per-seat prices and offers EU or US data residency and engagement analytics on every plan, with team analytics from Business.See the full comparison →
FAQ
The questions procurement asks.
Only partly, and the page says so. Gong is a revenue-intelligence platform sold to sales organisations, with deal, pipeline and forecasting analytics layered on the recording. Krisp is a meeting notetaker with live voice processing. They overlap on capture and notes and diverge everywhere else.