Updated: August 2026Fireflies.ai vs Gong
Fireflies.ai vs Gong
Which Meeting Platform in 2026?
Compare recording, meeting notes, collaboration, integrations, and pricing to find the right solution for your workflow.
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Record Meeting
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Quick Verdict
Pick the use case that matches you
The right meeting assistant depends on how your team works. Explore the use case that best matches your needs.
Fireflies.aiBest for teams who want wide language coverage and open APIs at a published price.Fireflies.ai is a meeting assistant that records and transcribes in 100+ languages, then layers AI summaries, AskFred chat and scheduled AI Skills on top, at a published per-seat price with a free tier.
GongBest when a revenue organisation is buying a full sales platform rather than a meeting assistant.Gong is a revenue intelligence platform for sales organisations: it records and analyses customer conversations, then layers deal, pipeline and forecasting analytics on top. Enable, Forecast, Engage and Data Cloud are sold as separate applications.
Best for Teams with multilingual meetings and open APIs
Fireflies.aiBest for Revenue orgs that live in the pipeline
GongWorth Exploring Alternatives
Automation that is neither metered nor quoted
Fireflies meters heavier AI with pooled credits and Gong prices its automation into separate applications — worth seeing what runs unmetered on a published plan.Comparing plansvs
How they stack up
Fireflies wins on breadth and access: 100+ languages, bot-free and desktop capture, and a published price with a free tier. Gong wins on depth of sales analysis — deal boards, forecasting and coaching scorecards — sold as applications on top of a quote-only core licence.
Facts last verified August 6, 2026
Transcribe in 100+ languages
✓Yes
~PartialMore than 70 languages
No-bot Recording
✓Yes
No
Browser/Chrome Extension Recording
✓YesAudio only · saved to your Notebook
NoExtension schedules meetings; recording via the bot
Desktop App Recording
✓YesAll plans · video recording from Pro
No
Copilot Mode
✓Yes
NoPost‑meeting assistance only; no live guidance
Voice Agents
✓Yes
No
Auto-detect meeting type
No
✓YesCRM-triggered
Recording
Ways to capture meetings
Meeting assistants should fit naturally into your workflow. Whether you prefer automatic recording, bot participation, or manual uploads, meeting capture should require minimal effort.
Meeting Bot
Joins calls automatically via calendar sync. Lowest friction for Zoom, Meet, and Teams.
✓✓Chrome Extension Recording
Captures the call right from a browser extension — no bot and no desktop app needed.
✓Mobile App
Record from your phone — useful for in-person meetings or calls.
✓✓Upload Audio/Video
Drop an existing recording file to get a transcript and summary.
✓✓In-Person Recording
Capture conversations without a video call. Useful for field teams.
✓✓Desktop App
Native app for system-level audio capture.
✓Bot/Agent RecordingFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesNo-bot RecordingFireflies.ai✓YesGongNo
Fireflies.ai✓YesGongNoMobile appsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesTranscribe in 100+ languagesFireflies.ai✓YesGong~PartialMore than 70 languages
Fireflies.ai✓YesGong~PartialMore than 70 languagesAutomatic speaker recognitionFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesAudio/Video uploadsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesDownload assetsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesDownload transcriptsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesHD video recordingFireflies.ai✓Yes720p Pro/Biz · 1080p EnterpriseGong✓Yes
Fireflies.ai✓Yes720p Pro/Biz · 1080p EnterpriseGong✓YesLive CaptionsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesBrowser/Chrome Extension RecordingFireflies.ai✓YesAudio only · saved to your NotebookGongNoExtension schedules meetings; recording via the bot
Fireflies.ai✓YesAudio only · saved to your NotebookGongNoExtension schedules meetings; recording via the botDesktop App RecordingFireflies.ai✓YesAll plans · video recording from ProGongNo
Fireflies.ai✓YesAll plans · video recording from ProGongNoIn-Person/Offline RecordingFireflies.ai✓YesIn-person on mobile · saved to your NotebookGong✓YesFace-to-face on mobile · any Gong plan
Fireflies.ai✓YesIn-person on mobile · saved to your NotebookGong✓YesFace-to-face on mobile · any Gong planAutomatic language detectionFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesCategory
Fireflies.ai
Gong
Bot/Agent Recording
✓Yes
✓Yes
No-bot Recording
✓Yes
No
Mobile apps
✓Yes
✓Yes
Transcribe in 100+ languages
✓Yes
~PartialMore than 70 languages
Automatic speaker recognition
✓Yes
✓Yes
Audio/Video uploads
✓Yes
✓Yes
Download assets
✓Yes
✓Yes
Download transcripts
✓Yes
✓Yes
HD video recording
✓Yes720p Pro/Biz · 1080p Enterprise
✓Yes
Live Captions
✓Yes
✓Yes
Browser/Chrome Extension Recording
✓YesAudio only · saved to your Notebook
NoExtension schedules meetings; recording via the bot
Desktop App Recording
✓YesAll plans · video recording from Pro
No
In-Person/Offline Recording
✓YesIn-person on mobile · saved to your Notebook
✓YesFace-to-face on mobile · any Gong plan
Automatic language detection
✓Yes
✓Yes
As Your Team Scales, Consider
Recording a meeting is only the first step. Over time, organizations often realize that the real value lies in how meeting knowledge is captured, shared, and reused—helping teams stay aligned long after the conversation ends.
See How MeetGeek Compares
AI Capabilities
What happens after the recording
Both go well past a summary. Fireflies runs scheduled AI Skills and AskFred across meetings but draws heavier work from a pooled credit balance; Gong's briefs fire on CRM conditions with admin-defined templates, and its API and MCP calls consume Gong credits.
Fireflies.aiFireflies runs AI Skills on a schedule and answers questions across meetings with AskFred. Heavier AI draws down a one-time pooled credit grant; once it is spent, top-ups auto-renew and bill, so high-volume automation needs a look at the meter first.
GongGong's AI is built around the deal rather than the meeting. Brief types are user-defined templates assembled from conversation and web sections, automated AI briefs fire on a When / If / Then structure when CRM conditions are met, and smart trackers find concepts across calls using natural-language questions. AI Ask Anything answers questions about recorded calls, accounts and deals.
AI summariesAutomatic post-meeting summaries with key points and context.
✓✓Custom summary templatesDefine your own output format to match team workflow.
✓✓AI chat over meetingsAsk questions about your meeting library like a knowledge base.
✓✓Follow-up email draftsAuto-generate follow-up emails based on meeting outcomes.
✓✓Speaker coaching insightsTalk-time ratios, pacing, monologue detection per speaker.
✓✓Automations / agentsTrigger CRM updates, Slack messages, or tasks automatically post-meeting.
✓✓AI meeting summariesFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesSummaries turn a full recording into the few sentences a busy reader actually needs.
AI Next StepsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesAuto-extracted next steps are what stop decisions from getting lost after the call.
Topics TimelineFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesA topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot ModeFireflies.ai✓YesGongNoPost‑meeting assistance only; no live guidance
Fireflies.ai✓YesGongNoPost‑meeting assistance only; no live guidanceA live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary LayoutFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesLayout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlightsFireflies.ai✓YesGong✓YesAI surfaces key call moments and insights
Fireflies.ai✓YesGong✓YesAI surfaces key call moments and insightsHighlights give skimmers the signal without making them read the whole transcript.
AI ChatFireflies.ai✓YesAskFred · limited on FreeGong✓YesPaid seat required (not Collaborators)
Fireflies.ai✓YesAskFred · limited on FreeGong✓YesPaid seat required (not Collaborators)Chatting with past meetings turns your archive into a searchable knowledge base.
Decision DetectionFireflies.ai✓YesGong✓YesVia AI agents (deal-level signals)
Fireflies.ai✓YesGong✓YesVia AI agents (deal-level signals)Decision detection captures what a meeting actually concluded, not just what was discussed.
Voice AgentsFireflies.ai✓YesGongNo
Fireflies.ai✓YesGongNoVoice agents can run parts of a call autonomously, not just transcribe it.
AI Agents & WorkflowsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesAgentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice AgentsFireflies.ai✓YesVoice Agents from Pro · no avatarsGongNo
Fireflies.ai✓YesVoice Agents from Pro · no avatarsGongNoCustom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting SkillsFireflies.ai~PartialScheduled AI Skills · pooled AI creditsGong✓Yes
Fireflies.ai~PartialScheduled AI Skills · pooled AI creditsGong✓YesContextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting typeFireflies.aiNoGong✓YesCRM-triggered
Fireflies.aiNoGong✓YesCRM-triggeredAuto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templatesFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesCustom templates make summaries match how your team already documents meetings.
Objection detectionFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesObjection detection flags deal risk in sales calls the moment it surfaces.
Competitor detectionFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesCompetitor mentions are a buying signal worth catching automatically.
Win/loss signalsFireflies.ai✓YesGongNofrom Add-on applications · Forecast Essentials / Gong Forecast
Fireflies.ai✓YesGongNofrom Add-on applications · Forecast Essentials / Gong ForecastWin/loss signals turn call patterns into pipeline forecasting input.
Coachability scoresFireflies.aiNofrom BusinessGongNofrom Add-on applications · Enable Essentials / Enable
Fireflies.aiNofrom BusinessGongNofrom Add-on applications · Enable Essentials / EnableCoachability scores help managers find which reps to coach, and on what.
Pipeline intelligenceFireflies.ai✓YesGongNofrom Add-on applications · Forecast Essentials / Gong Forecast
Fireflies.ai✓YesGongNofrom Add-on applications · Forecast Essentials / Gong ForecastPipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time AssistanceFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesReal-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilitiesFireflies.ai✓YesGong✓YesDepth varies by SKU (Forecast / Enable / Engage)
Fireflies.ai✓YesGong✓YesDepth varies by SKU (Forecast / Enable / Engage)Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for InsightsFireflies.ai✓YesFrom ProGong✓Yes
Fireflies.ai✓YesFrom ProGong✓YesCustom tracked topics let you measure exactly the themes your team cares about.
Meeting AnalyticsFireflies.ai✓YesGong✓YesCall analytics via Call Intelligence seat
Fireflies.ai✓YesGong✓YesCall analytics via Call Intelligence seatMeeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysisFireflies.ai✓YesGong✓YesBuyer sentiment detected in calls/meetings
Fireflies.ai✓YesGong✓YesBuyer sentiment detected in calls/meetingsSentiment analysis hints at how a conversation actually landed, beyond the words.
Engagement analyticsFireflies.aiNoTalk-time & sentiment from ProGong✓YesEngagement via talk ratios & patterns
Fireflies.aiNoTalk-time & sentiment from ProGong✓YesEngagement via talk ratios & patternsEngagement analytics show who was actually participating, not just present.
Individual multi-meeting analyticsFireflies.ai✓YesGong✓YesRep metrics aggregated across calls
Fireflies.ai✓YesGong✓YesRep metrics aggregated across callsMulti-meeting analytics track how one person trends over time.
KPI / AI Extraction AppsFireflies.ai✓YesGong✓YesAI Data Extractor populates CRM KPIs
Fireflies.ai✓YesGong✓YesAI Data Extractor populates CRM KPIsKPI extraction apps pull structured metrics out of unstructured conversation.
Team multi-meeting analyticsFireflies.aiNofrom BusinessGong✓YesTeam analytics across many calls
Fireflies.aiNofrom BusinessGong✓YesTeam analytics across many callsTeam-wide analytics roll individual calls up into manageable team signal.
AI capability
Fireflies.ai
Gong
Why it matters
AI meeting summaries
✓Yes
✓Yes
Summaries turn a full recording into the few sentences a busy reader actually needs.
AI Next Steps
✓Yes
✓Yes
Auto-extracted next steps are what stop decisions from getting lost after the call.
Topics Timeline
✓Yes
✓Yes
A topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot Mode
✓Yes
NoPost‑meeting assistance only; no live guidance
A live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary Layout
✓Yes
✓Yes
Layout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlights
✓Yes
✓YesAI surfaces key call moments and insights
Highlights give skimmers the signal without making them read the whole transcript.
AI Chat
✓YesAskFred · limited on Free
✓YesPaid seat required (not Collaborators)
Chatting with past meetings turns your archive into a searchable knowledge base.
Decision Detection
✓Yes
✓YesVia AI agents (deal-level signals)
Decision detection captures what a meeting actually concluded, not just what was discussed.
Voice Agents
✓Yes
No
Voice agents can run parts of a call autonomously, not just transcribe it.
AI Agents & Workflows
✓Yes
✓Yes
Agentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice Agents
✓YesVoice Agents from Pro · no avatars
No
Custom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting Skills
~PartialScheduled AI Skills · pooled AI credits
✓Yes
Contextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting type
No
✓YesCRM-triggered
Auto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templates
✓Yes
✓Yes
Custom templates make summaries match how your team already documents meetings.
Objection detection
✓Yes
✓Yes
Objection detection flags deal risk in sales calls the moment it surfaces.
Competitor detection
✓Yes
✓Yes
Competitor mentions are a buying signal worth catching automatically.
Win/loss signals
✓Yes
Nofrom Add-on applications · Forecast Essentials / Gong Forecast
Win/loss signals turn call patterns into pipeline forecasting input.
Coachability scores
Nofrom Business
Nofrom Add-on applications · Enable Essentials / Enable
Coachability scores help managers find which reps to coach, and on what.
Pipeline intelligence
✓Yes
Nofrom Add-on applications · Forecast Essentials / Gong Forecast
Pipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time Assistance
✓Yes
✓Yes
Real-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilities
✓Yes
✓YesDepth varies by SKU (Forecast / Enable / Engage)
Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for Insights
✓YesFrom Pro
✓Yes
Custom tracked topics let you measure exactly the themes your team cares about.
Meeting Analytics
✓Yes
✓YesCall analytics via Call Intelligence seat
Meeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysis
✓Yes
✓YesBuyer sentiment detected in calls/meetings
Sentiment analysis hints at how a conversation actually landed, beyond the words.
Engagement analytics
NoTalk-time & sentiment from Pro
✓YesEngagement via talk ratios & patterns
Engagement analytics show who was actually participating, not just present.
Individual multi-meeting analytics
✓Yes
✓YesRep metrics aggregated across calls
Multi-meeting analytics track how one person trends over time.
KPI / AI Extraction Apps
✓Yes
✓YesAI Data Extractor populates CRM KPIs
KPI extraction apps pull structured metrics out of unstructured conversation.
Team multi-meeting analytics
Nofrom Business
✓YesTeam analytics across many calls
Team-wide analytics roll individual calls up into manageable team signal.
Integrations
The Best Integrations Do More Than Connect Apps
The number of integrations tells part of the story. The real value comes from how effectively meeting insights move between tools, workflows, and teams.
See How MeetGeek ComparesWorkflow ContinuityMeeting insights flow directly into the tools where work happens, helping teams reduce manual follow-ups and keep projects moving.
Shared VisibilityImportant discussions, decisions, and action items remain accessible to the people who need them—even if they weren't in the meeting.
Long-Term ValueMeeting knowledge stays connected to ongoing projects and workflows, making conversations useful long after the meeting ends.
What it connects to
Integrations help meeting insights flow into the tools your team already uses, from CRMs and project management platforms to collaboration and documentation tools.
Video ConferencingDialpad, GoToMeeting +6 more
CalendarsCalendly, Google Calendar +1 more
CRMAffinity, Attio, Close +17 more
Project ManagementAirtable, Any.do, Asana +6 more
CollaborationConfluence, SharePoint +2 more
Cloud StorageBox, Dropbox, Google Drive, OneDrive
LLMsGlean, Microsoft 365 Copilot
CustomKeragon, Latenode +10 more
NUMBER OF NATIVE INTEGRATIONS
Per each vendor's own integrations directory, verified July 14, 2026100+Fireflies.ai
423Gong
Beyond the Integration List
API Access
If your team uses custom tools or internal dashboards, the API lets you pull meeting data — transcripts, summaries, action items — exactly where you need it.MCP Support
A newer standard that lets AI assistants like Claude or Cursor read your meeting data directly. No developer needed.Fireflies.aiGongMeetGeek
AutomationCalendarsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesAPI & MCP accessFireflies.ai✓YesGraphQL API + MCPGong~PartialMetered: 2,000 credits/seat/yr · MCP read-only
Fireflies.ai✓YesGraphQL API + MCPGong~PartialMetered: 2,000 credits/seat/yr · MCP read-onlySlack AssistantFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesIntegrationsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesZapier, Make & n8nFireflies.ai~PartialZapier & n8n official · no vendor Make appGong~PartialZapier + Make; no n8n
Fireflies.ai~PartialZapier & n8n official · no vendor Make appGong~PartialZapier + Make; no n8nWorkflow automationFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesTeam-level integrationsFireflies.aiNofrom BusinessGong✓Yes
Fireflies.aiNofrom BusinessGong✓YesCRM IntegrationsFireflies.ai✓YesTranscript sync from Pro · rules from BizGong✓Yes
Fireflies.ai✓YesTranscript sync from Pro · rules from BizGong✓YesMessaging Integrations (Slack/Teams)Fireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesStorage/Docs IntegrationsFireflies.ai✓YesGong✓YesGoogle Workspace / Office 365
Fireflies.ai✓YesGong✓YesGoogle Workspace / Office 365WebhooksFireflies.aiNofrom BusinessGong✓Yes
Fireflies.aiNofrom BusinessGong✓YesCustom IntegrationsFireflies.aiNofrom BusinessGong~Partial10,000 API calls/day company-wide
Fireflies.aiNofrom BusinessGong~Partial10,000 API calls/day company-wideCRM UpdatesFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesCategory
Fireflies.ai
Gong
Calendars
✓Yes
✓Yes
API & MCP access
✓YesGraphQL API + MCP
~PartialMetered: 2,000 credits/seat/yr · MCP read-only
Slack Assistant
✓Yes
✓Yes
Integrations
✓Yes
✓Yes
Zapier, Make & n8n
~PartialZapier & n8n official · no vendor Make app
~PartialZapier + Make; no n8n
Workflow automation
✓Yes
✓Yes
Team-level integrations
Nofrom Business
✓Yes
CRM Integrations
✓YesTranscript sync from Pro · rules from Biz
✓Yes
Messaging Integrations (Slack/Teams)
✓Yes
✓Yes
Storage/Docs Integrations
✓Yes
✓YesGoogle Workspace / Office 365
Webhooks
Nofrom Business
✓Yes
Custom Integrations
Nofrom Business
~Partial10,000 API calls/day company-wide
CRM Updates
✓Yes
✓Yes
Pricing
What you actually pay
Per user, per month — across every plan.
Fireflies.aiFree$0
ProFree trial$18
BusinessFree trial$29
EnterpriseFree trial$39 (paid yearly)
GongGong FoundationCustom
Add-on applicationsCustom
Fireflies.aivsGongTranscription storageFireflies.ai✓Yes400 min Free · 8k min/seat Pro · unltd Biz+Gong✓YesStandard 3-year retention
Fireflies.ai✓Yes400 min Free · 8k min/seat Pro · unltd Biz+Gong✓YesStandard 3-year retentionBulk Asset ExportFireflies.ai✓YesPer-meeting from Pro · full export on requestGong✓Yes
Fireflies.ai✓YesPer-meeting from Pro · full export on requestGong✓YesFeature
Fireflies.aiGongTranscription storage
✓Yes400 min Free · 8k min/seat Pro · unltd Biz+
✓YesStandard 3-year retention
Bulk Asset Export
✓YesPer-meeting from Pro · full export on request
✓Yes
No-bot Recording
✓Yes
No
Transcribe in 100+ languages
✓Yes
~PartialMore than 70 languages
Automatic speaker recognition
✓YesFrom Pro
✓Yes
Download assets
✓YesFrom Pro
✓Yes
HD video recording
✓Yes720p Pro/Biz · 1080p Enterprise
✓Yes
Desktop App Recording
✓YesAll plans · video recording from Pro
No
In-Person/Offline Recording
✓YesIn-person on mobile · saved to your Notebook
✓YesFace-to-face on mobile · any Gong plan
Browser/Chrome Extension Recording
✓YesAudio only · saved to your Notebook
NoExtension schedules meetings; recording via the bot
AI Next Steps
✓YesFrom Pro
✓Yes
Topics Timeline
✓YesFrom Pro
✓Yes
Copilot Mode
✓Yes
NoPost‑meeting assistance only; no live guidance
AI highlights
✓YesFrom Pro
✓YesAI surfaces key call moments and insights
AI Chat
✓YesAskFred · limited on Free
✓YesPaid seat required (not Collaborators)
AI follow-up emails
✓YesFrom Pro
✓Yes
Decision Detection
✓YesFrom Pro
✓YesVia AI agents (deal-level signals)
Voice Agents
✓YesFrom Pro
No
API & MCP access
✓YesGraphQL API + MCP
~PartialMetered: 2,000 credits/seat/yr · MCP read-only
AI Agents & Workflows
✓YesFrom Pro
✓Yes
Slack Assistant
✓YesFrom Pro
✓Yes
Integrations
✓YesFrom Pro
✓Yes
Zapier, Make & n8n
~PartialZapier & n8n official · no vendor Make app
~PartialZapier + Make; no n8n
Workflow automation
✓YesFrom Pro
✓Yes
Custom Avatars & Voice Agents
✓YesVoice Agents from Pro · no avatars
No
Team-level integrations
✓YesFrom Business
✓Yes
Meeting Skills
~PartialScheduled AI Skills · pooled AI credits
✓Yes
CRM Integrations
✓YesTranscript sync from Pro · rules from Biz
✓Yes
Messaging Integrations (Slack/Teams)
✓YesFrom Pro
✓Yes
Storage/Docs Integrations
✓YesFrom Pro
✓YesGoogle Workspace / Office 365
Webhooks
✓YesFrom Business
✓Yes
Custom Integrations
✓YesFrom Business
~Partial10,000 API calls/day company-wide
Auto-detect meeting type
No
✓YesCRM-triggered
Custom summary templates
✓YesFrom Pro
✓Yes
Acronyms & custom dictionary
✓YesFrom Business
✓Yes
Branded emails
✓YesFrom Business
✓Yes
Custom domain
✓YesEnterprise only
✓Yestracking subdomain only
Custom Vocabulary
✓YesFrom Business
✓Yes
Private notes
✓Yes
✓YesGong Engage
Team & Group spaces
✓YesFrom Business
✓Yes
Auto-share to teams
✓YesFrom Pro
✓Yes
Objection detection
✓YesFrom Pro
✓Yes
Competitor detection
✓YesFrom Pro
✓Yes
Win/loss signals
✓YesFrom Pro
✓YesForecast Essentials / Gong Forecast
Coachability scores
✓YesFrom Business
✓YesEnable Essentials / Enable
Pipeline intelligence
✓YesFrom Pro
✓YesForecast Essentials / Gong Forecast
CRM Updates
✓YesFrom Pro
✓Yes
Sales AI capabilities
✓YesFrom Pro
✓YesDepth varies by SKU (Forecast / Enable / Engage)
Custom Tracked Topics for Insights
✓YesFrom Pro
✓Yes
Speaker Talk Time & Balance
✓YesFrom Pro
✓YesTalk-time ratios per speaker
Filler Word & Keyword Tracking
✓YesTopics from Pro · filler stats via CI (Biz)
✓YesKeyword & topic tracking in transcripts
Meeting Analytics
✓YesFrom Pro
✓YesCall analytics via Call Intelligence seat
Sentiment analysis
✓YesFrom Pro
✓YesBuyer sentiment detected in calls/meetings
Engagement analytics
NoTalk-time & sentiment from Pro
✓YesEngagement via talk ratios & patterns
Individual multi-meeting analytics
✓YesFrom Pro
✓YesRep metrics aggregated across calls
KPI / AI Extraction Apps
✓YesFrom Pro
✓YesAI Data Extractor populates CRM KPIs
Team multi-meeting analytics
✓YesFrom Business
✓YesTeam analytics across many calls
Data storage region
✓YesEnterprise only
✓YesData residency options; specific regions not detailed
SOC2, GDPR, HIPAA
✓Yes
✓YesSOC 2 and GDPR; HIPAA support for eligible use cases
Admin User Management
✓YesFrom Business
✓YesRole-based access via permission profiles
SSO & SCIM
✓YesEnterprise only
✓YesSSO via major IdPs; SCIM not documented in source
On-premise storage
✓YesEnterprise only
No
Custom data retention
✓YesEnterprise only
✓YesConfigurable call retention in days or years
Recording consent notifications
✓Yes
✓YesPre-meeting consent page for recording permissions
Audit Logs
✓YesEnterprise only
✓YesIncludes login and authentication event details
Chat & Email support
✓YesFrom Business
✓YesStandard chat and email support on all plans
Onboarding program
✓YesEnterprise only
✓YesOnboarding program sold as separate professional services
Org-wide settings & locks
✓YesEnterprise only
✓Yes
Decision Checklist
A quick gut-check before you commit
Choose Fireflies.ai if…✓Your meetings run in many languages — Fireflies documents 100+ transcription languages against Gong’s more than 70
✓You want API and MCP calls that are not billed against a credit balance — Gong meters both by volume of data analysed
✓You need capture that works without a bot, from a browser extension or a desktop app
Choose Gong if…✓Forecasting is a board-level process for you, not a report — you want deal boards and a submitted forecast, not conversation analytics that mention risk
✓You want the brief to generate itself when a deal changes, rather than on a schedule you set
✓Account-level engagement reporting matters more to you than per-meeting analytics
Compare with MeetGeek
One More Comparison Before You Decide
Fireflies meters heavier AI against a pooled credit balance, and Gong puts coaching and forecasting in applications you buy on top of a quote-only core licence. MeetGeek runs the automated work unmetered — Meeting Skills on a schedule or trigger, 100+ languages on every plan, capture with or without a bot — at a per-seat price you can read before you talk to anyone.
MeetGeek vs Fireflies.ai: Automation Without AI CreditsFireflies meters heavier AI features with a pooled credit balance. MeetGeek runs Meeting Skills on a schedule or trigger with no credit meter, and transcribes 100+ languages on every plan.See the full comparison →
MeetGeek vs Gong: A Price You Can ReadGong is quote-only, with coaching and forecasting sold as separate applications. MeetGeek publishes per-seat pricing, starts free, and includes rep scoring and pipeline signals at Pro.See the full comparison →
FAQ
The questions procurement asks.
Fireflies publishes its prices — a free plan, then paid per-seat tiers billed monthly or annually. Gong does not publish prices at all: its pricing page is a quote request, and the model is a per-user core licence plus a platform fee, with applications priced on top. A like-for-like comparison is not possible from published material.