Updated: October 2026Fireflies.ai vs Gong
Fireflies.ai vs Gong
Which Meeting Platform in 2026?
Compare recording, meeting notes, collaboration, integrations, and pricing to find the right solution for your workflow.
Record Meeting
Decision made
Scheduled automation
Action items
Record Meeting
Scheduled automation
Decision made
Action items
Jump to
Quick Verdict
Pick the use case that matches you
The right meeting assistant depends on how your team works. Explore the use case that best matches your needs.
Fireflies.aiBest for teams who want wide language coverage and open APIs at a published price.Fireflies.ai is a meeting assistant that records and transcribes in 100+ languages, then layers AI summaries, AskFred chat and scheduled AI Skills on top, at a published per-seat price with a free tier.
GongBest when a revenue organisation is buying a full sales platform rather than a meeting assistant.Gong is a revenue intelligence platform for sales organisations: it records and analyses customer conversations, then layers deal, pipeline and forecasting analytics on top. Enable, Forecast, Engage and Data Cloud are sold as separate applications.
Best for Teams with multilingual meetings and open APIs
Fireflies.aiBest for Revenue orgs that live in the pipeline
GongWorth Exploring Alternatives
Automation that is neither metered nor quoted
Fireflies draws heavier AI from pooled credits; Gong automated agents and briefs also draw on pooled Gong credits, while its coaching scorecards and forecasting sit in add-on applications.Comparing plansvs
How they stack up
Fireflies wins on breadth and access: 100+ languages, bot-free and desktop capture, and a published price with a free tier. Gong wins on depth of sales analysis — deal boards, forecasting and coaching scorecards — sold as applications on top of a quote-only core licence.
Facts last verified October 27, 2026
Transcribe in 100+ languages
✓Yes
~PartialMore than 70 languages
Decision Detection
✓Yes
~PartialDecisions only on request or via custom brief
Browser/Chrome Extension Recording
✓Yes
No
Desktop App Recording
✓Yes
No
Custom Avatars & Voice Agents
✓YesVoice Agents from Pro · no avatars
Nofrom Add-on applications · Preset voices and avatars for practice role-play only
Voice Agents
✓Yes
No
Auto-detect meeting type
No
✓YesAdmin stream rules only; call page uses one default
Recording
Ways to capture meetings
Meeting assistants should fit naturally into your workflow. Whether you prefer automatic recording, bot participation, or manual uploads, meeting capture should require minimal effort.
Meeting Bot
Joins calls automatically via calendar sync. Lowest friction for Zoom, Meet, and Teams.
✓✓Chrome Extension Recording
Captures the call right from a browser extension — no bot and no desktop app needed.
✓Mobile App
Record from your phone — useful for in-person meetings or calls.
✓✓Upload Audio/Video
Drop an existing recording file to get a transcript and summary.
✓✓In-Person Recording
Capture conversations without a video call. Useful for field teams.
✓✓Desktop App
Native app for system-level audio capture.
✓Bot/Agent RecordingFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesNo-bot RecordingFireflies.ai✓YesGong✓YesZoom only, via native Zoom cloud recording
Fireflies.ai✓YesGong✓YesZoom only, via native Zoom cloud recordingMobile appsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesTranscribe in 100+ languagesFireflies.ai✓YesGong~PartialMore than 70 languages
Fireflies.ai✓YesGong~PartialMore than 70 languagesAutomatic speaker recognitionFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesAudio/Video uploadsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesDownload assetsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesDownload transcriptsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesHD video recordingFireflies.ai✓Yes720p Pro/Biz · 1080p EnterpriseGong✓YesBetter quality with native Zoom recording
Fireflies.ai✓Yes720p Pro/Biz · 1080p EnterpriseGong✓YesBetter quality with native Zoom recordingLive CaptionsFireflies.ai✓YesGong✓YesLive transcript in the Gong app for Zoom only
Fireflies.ai✓YesGong✓YesLive transcript in the Gong app for Zoom onlyIn-Person/Offline RecordingFireflies.ai✓YesIn-person on mobile · saved to your NotebookGong✓YesFace-to-face on mobile · any Gong plan
Fireflies.ai✓YesIn-person on mobile · saved to your NotebookGong✓YesFace-to-face on mobile · any Gong planAutomatic language detectionFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesClips & ReelsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesCustom data retentionFireflies.aiNofrom EnterpriseGong✓YesConfigurable call retention in days or years
Fireflies.aiNofrom EnterpriseGong✓YesConfigurable call retention in days or yearsCategory
Fireflies.ai
Gong
Bot/Agent Recording
✓Yes
✓Yes
No-bot Recording
✓Yes
✓YesZoom only, via native Zoom cloud recording
Mobile apps
✓Yes
✓Yes
Transcribe in 100+ languages
✓Yes
~PartialMore than 70 languages
Automatic speaker recognition
✓Yes
✓Yes
Audio/Video uploads
✓Yes
✓Yes
Download assets
✓Yes
✓Yes
Download transcripts
✓Yes
✓Yes
HD video recording
✓Yes720p Pro/Biz · 1080p Enterprise
✓YesBetter quality with native Zoom recording
Live Captions
✓Yes
✓YesLive transcript in the Gong app for Zoom only
In-Person/Offline Recording
✓YesIn-person on mobile · saved to your Notebook
✓YesFace-to-face on mobile · any Gong plan
Automatic language detection
✓Yes
✓Yes
Clips & Reels
✓Yes
✓Yes
Custom data retention
Nofrom Enterprise
✓YesConfigurable call retention in days or years
As Your Team Scales, Consider
Recording a meeting is only the first step. Over time, organizations often realize that the real value lies in how meeting knowledge is captured, shared, and reused—helping teams stay aligned long after the conversation ends.
See How MeetGeek Compares
AI Capabilities
What happens after the recording
Both go beyond summaries. Fireflies runs scheduled AI Skills and AskFred across meetings, with heavier work drawing on pooled credits. Gong runs automated agents when configured triggers fire; agents and briefs consume pooled Gong credits.
Fireflies.aiFireflies runs AI Skills on a schedule and answers questions across meetings with AskFred. Heavier AI draws down a one-time pooled credit grant; once it is spent, top-ups auto-renew and bill, so high-volume automation needs a look at the meter first.
GongGong's AI is built around the deal rather than the meeting. Brief types are user-defined templates assembled from conversation and web sections, automated agents run when configured triggers fire and consume pooled Gong credits, and smart trackers find concepts across calls using natural-language questions. AI Ask Anything answers questions about recorded calls, accounts and deals.
AI summariesAutomatic post-meeting summaries with key points and context.
✓✓Custom summary templatesDefine your own output format to match team workflow.
✓✓AI chat over meetingsAsk questions about your meeting library like a knowledge base.
✓✓Follow-up email draftsAuto-generate follow-up emails based on meeting outcomes.
✓✓Speaker coaching insightsTalk-time ratios, pacing, monologue detection per speaker.
✓✓Automations / agentsTrigger CRM updates, Slack messages, or tasks automatically post-meeting.
✓✓AI meeting summariesFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesSummaries turn a full recording into the few sentences a busy reader actually needs.
AI Next StepsFireflies.ai✓YesGong✓YesSkipped on calls under 100 transcript words
Fireflies.ai✓YesGong✓YesSkipped on calls under 100 transcript wordsAuto-extracted next steps are what stop decisions from getting lost after the call.
Topics TimelineFireflies.ai✓YesGong✓YesDefault topics cover English calls only
Fireflies.ai✓YesGong✓YesDefault topics cover English calls onlyA topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot ModeFireflies.ai✓YesGong✓YesZoom app only: live talk ratio and transcript, no AI chat
Fireflies.ai✓YesGong✓YesZoom app only: live talk ratio and transcript, no AI chatA live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary DepthFireflies.ai✓YesGong~PartialBrief types and prompts, no depth selector
Fireflies.ai✓YesGong~PartialBrief types and prompts, no depth selectorControl over summary depth matters when a one-liner and a full brief serve different readers.
Summary LayoutFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesLayout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlightsFireflies.ai✓YesGong✓YesAI surfaces key call moments and insights
Fireflies.ai✓YesGong✓YesAI surfaces key call moments and insightsHighlights give skimmers the signal without making them read the whole transcript.
AI ChatFireflies.ai✓YesAskFred · limited on FreeGong✓YesPaid seat required (not Collaborators)
Fireflies.ai✓YesAskFred · limited on FreeGong✓YesPaid seat required (not Collaborators)Chatting with past meetings turns your archive into a searchable knowledge base.
Decision DetectionFireflies.ai✓YesGong~PartialDecisions only on request or via custom brief
Fireflies.ai✓YesGong~PartialDecisions only on request or via custom briefDecision detection captures what a meeting actually concluded, not just what was discussed.
AI Agents & WorkflowsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesAgentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice AgentsFireflies.ai✓YesVoice Agents from Pro · no avatarsGongNofrom Add-on applications · Preset voices and avatars for practice role-play only
Fireflies.ai✓YesVoice Agents from Pro · no avatarsGongNofrom Add-on applications · Preset voices and avatars for practice role-play onlyCustom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting SkillsFireflies.ai~PartialScheduled AI Skills · pooled AI creditsGong~PartialAutomated agents and briefs use pooled Gong credits
Fireflies.ai~PartialScheduled AI Skills · pooled AI creditsGong~PartialAutomated agents and briefs use pooled Gong creditsContextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting typeFireflies.aiNoGong✓YesAdmin stream rules only; call page uses one default
Fireflies.aiNoGong✓YesAdmin stream rules only; call page uses one defaultAuto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templatesFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesCustom templates make summaries match how your team already documents meetings.
Objection detectionFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesObjection detection flags deal risk in sales calls the moment it surfaces.
Competitor detectionFireflies.ai✓YesGong✓YesBuilt-in AI tracker; named competitors need setup
Fireflies.ai✓YesGong✓YesBuilt-in AI tracker; named competitors need setupCompetitor mentions are a buying signal worth catching automatically.
Win/loss signalsFireflies.ai✓YesGongNofrom Add-on applications · Forecast Essentials / Gong Forecast
Fireflies.ai✓YesGongNofrom Add-on applications · Forecast Essentials / Gong ForecastWin/loss signals turn call patterns into pipeline forecasting input.
Coachability scoresFireflies.aiNofrom BusinessGong✓YesInteraction stats on all plans; scorecards need Enable
Fireflies.aiNofrom BusinessGong✓YesInteraction stats on all plans; scorecards need EnableCoachability scores help managers find which reps to coach, and on what.
Pipeline intelligenceFireflies.ai✓YesGongNofrom Add-on applications · Forecast Essentials / Gong Forecast
Fireflies.ai✓YesGongNofrom Add-on applications · Forecast Essentials / Gong ForecastPipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time AssistanceFireflies.ai✓YesGong✓YesLive talk-ratio alerts in Zoom; AI scoring needs Enable
Fireflies.ai✓YesGong✓YesLive talk-ratio alerts in Zoom; AI scoring needs EnableReal-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilitiesFireflies.ai✓YesGong✓YesDepth varies by SKU (Forecast / Enable / Engage)
Fireflies.ai✓YesGong✓YesDepth varies by SKU (Forecast / Enable / Engage)Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for InsightsFireflies.ai✓YesFrom ProGong✓Yes
Fireflies.ai✓YesFrom ProGong✓YesCustom tracked topics let you measure exactly the themes your team cares about.
Meeting AnalyticsFireflies.ai✓YesGong✓YesScorecard scoring of calls needs Enable Essentials
Fireflies.ai✓YesGong✓YesScorecard scoring of calls needs Enable EssentialsMeeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysisFireflies.ai✓YesGong✓YesSentiment filters not in every workspace
Fireflies.ai✓YesGong✓YesSentiment filters not in every workspaceSentiment analysis hints at how a conversation actually landed, beyond the words.
Engagement analyticsFireflies.aiNoTalk-time & sentiment from ProGong✓YesPer-call stats panel shows the call host's metrics
Fireflies.aiNoTalk-time & sentiment from ProGong✓YesPer-call stats panel shows the call host's metricsEngagement analytics show who was actually participating, not just present.
Individual multi-meeting analyticsFireflies.ai✓YesGong✓YesSome Insights tabs need the Enable add-on
Fireflies.ai✓YesGong✓YesSome Insights tabs need the Enable add-onMulti-meeting analytics track how one person trends over time.
KPI / AI Extraction AppsFireflies.ai✓YesGong✓YesSaved to deal or account fields, not per call
Fireflies.ai✓YesGong✓YesSaved to deal or account fields, not per callKPI extraction apps pull structured metrics out of unstructured conversation.
Team multi-meeting analyticsFireflies.aiNofrom BusinessGong✓YesScorecard, usage and coaching tabs need Enable Essentials
Fireflies.aiNofrom BusinessGong✓YesScorecard, usage and coaching tabs need Enable EssentialsTeam-wide analytics roll individual calls up into manageable team signal.
AI capability
Fireflies.ai
Gong
Why it matters
AI meeting summaries
✓Yes
✓Yes
Summaries turn a full recording into the few sentences a busy reader actually needs.
AI Next Steps
✓Yes
✓YesSkipped on calls under 100 transcript words
Auto-extracted next steps are what stop decisions from getting lost after the call.
Topics Timeline
✓Yes
✓YesDefault topics cover English calls only
A topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot Mode
✓Yes
✓YesZoom app only: live talk ratio and transcript, no AI chat
A live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary Depth
✓Yes
~PartialBrief types and prompts, no depth selector
Control over summary depth matters when a one-liner and a full brief serve different readers.
Summary Layout
✓Yes
✓Yes
Layout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlights
✓Yes
✓YesAI surfaces key call moments and insights
Highlights give skimmers the signal without making them read the whole transcript.
AI Chat
✓YesAskFred · limited on Free
✓YesPaid seat required (not Collaborators)
Chatting with past meetings turns your archive into a searchable knowledge base.
Decision Detection
✓Yes
~PartialDecisions only on request or via custom brief
Decision detection captures what a meeting actually concluded, not just what was discussed.
AI Agents & Workflows
✓Yes
✓Yes
Agentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice Agents
✓YesVoice Agents from Pro · no avatars
Nofrom Add-on applications · Preset voices and avatars for practice role-play only
Custom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting Skills
~PartialScheduled AI Skills · pooled AI credits
~PartialAutomated agents and briefs use pooled Gong credits
Contextual automations trigger the right follow-up action based on what was said.
Auto-detect meeting type
No
✓YesAdmin stream rules only; call page uses one default
Auto-detecting meeting type lets the AI apply the right template without being told.
Custom summary templates
✓Yes
✓Yes
Custom templates make summaries match how your team already documents meetings.
Objection detection
✓Yes
✓Yes
Objection detection flags deal risk in sales calls the moment it surfaces.
Competitor detection
✓Yes
✓YesBuilt-in AI tracker; named competitors need setup
Competitor mentions are a buying signal worth catching automatically.
Win/loss signals
✓Yes
Nofrom Add-on applications · Forecast Essentials / Gong Forecast
Win/loss signals turn call patterns into pipeline forecasting input.
Coachability scores
Nofrom Business
✓YesInteraction stats on all plans; scorecards need Enable
Coachability scores help managers find which reps to coach, and on what.
Pipeline intelligence
✓Yes
Nofrom Add-on applications · Forecast Essentials / Gong Forecast
Pipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time Assistance
✓Yes
✓YesLive talk-ratio alerts in Zoom; AI scoring needs Enable
Real-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilities
✓Yes
✓YesDepth varies by SKU (Forecast / Enable / Engage)
Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for Insights
✓YesFrom Pro
✓Yes
Custom tracked topics let you measure exactly the themes your team cares about.
Meeting Analytics
✓Yes
✓YesScorecard scoring of calls needs Enable Essentials
Meeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysis
✓Yes
✓YesSentiment filters not in every workspace
Sentiment analysis hints at how a conversation actually landed, beyond the words.
Engagement analytics
NoTalk-time & sentiment from Pro
✓YesPer-call stats panel shows the call host's metrics
Engagement analytics show who was actually participating, not just present.
Individual multi-meeting analytics
✓Yes
✓YesSome Insights tabs need the Enable add-on
Multi-meeting analytics track how one person trends over time.
KPI / AI Extraction Apps
✓Yes
✓YesSaved to deal or account fields, not per call
KPI extraction apps pull structured metrics out of unstructured conversation.
Team multi-meeting analytics
Nofrom Business
✓YesScorecard, usage and coaching tabs need Enable Essentials
Team-wide analytics roll individual calls up into manageable team signal.
Integrations
The Best Integrations Do More Than Connect Apps
The number of integrations tells part of the story. The real value comes from how effectively meeting insights move between tools, workflows, and teams.
See How MeetGeek ComparesWorkflow ContinuityMeeting insights flow directly into the tools where work happens, helping teams reduce manual follow-ups and keep projects moving.
Shared VisibilityImportant discussions, decisions, and action items remain accessible to the people who need them—even if they weren't in the meeting.
Long-Term ValueMeeting knowledge stays connected to ongoing projects and workflows, making conversations useful long after the meeting ends.
What it connects to
Integrations help meeting insights flow into the tools your team already uses, from CRMs and project management platforms to collaboration and documentation tools.
Video ConferencingDialpad, GoToMeeting +6 more
CalendarsCalendly, Google Calendar +1 more
CRMAffinity, Attio, Close +17 more
Project ManagementAirtable, Any.do, Asana +6 more
CollaborationConfluence, SharePoint +2 more
Cloud StorageBox, Dropbox, Google Drive, OneDrive
LLMsGlean, Microsoft 365 Copilot
CustomKeragon, Latenode +10 more
NUMBER OF NATIVE INTEGRATIONS
Per each vendor's own integrations directory, verified July 14, 2026100+Fireflies.ai
423Gong
Beyond the Integration List
API Access
If your team uses custom tools or internal dashboards, the API lets you pull meeting data — transcripts, summaries, action items — exactly where you need it.MCP Support
A newer standard that lets AI assistants like Claude or Cursor read your meeting data directly. No developer needed.Fireflies.aiGongMeetGeek
AutomationCalendarsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesAPI & MCP accessFireflies.ai✓YesGraphQL API + MCPGong✓YesMCP is read-only and uses Gong credits
Fireflies.ai✓YesGraphQL API + MCPGong✓YesMCP is read-only and uses Gong creditsSlack AssistantFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesIntegrationsFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesZapier, Make & n8nFireflies.ai~PartialZapier & n8n official · no vendor Make appGong~PartialZapier + Make; no n8n
Fireflies.ai~PartialZapier & n8n official · no vendor Make appGong~PartialZapier + Make; no n8nWorkflow automationFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesTeam-level integrationsFireflies.aiNofrom BusinessGong✓Yes
Fireflies.aiNofrom BusinessGong✓YesCRM IntegrationsFireflies.ai✓YesTranscript sync from Pro · rules from BizGong✓Yes
Fireflies.ai✓YesTranscript sync from Pro · rules from BizGong✓YesMessaging Integrations (Slack/Teams)Fireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesStorage/Docs IntegrationsFireflies.ai✓YesGong✓YesGoogle Drive file input; S3 export on Data Cloud
Fireflies.ai✓YesGong✓YesGoogle Drive file input; S3 export on Data CloudWebhooksFireflies.aiNofrom BusinessGong✓Yes
Fireflies.aiNofrom BusinessGong✓YesCustom IntegrationsFireflies.aiNofrom BusinessGong~Partial10,000 API calls/day company-wide
Fireflies.aiNofrom BusinessGong~Partial10,000 API calls/day company-wideCRM UpdatesFireflies.ai✓YesGong✓Yes
Fireflies.ai✓YesGong✓YesCategory
Fireflies.ai
Gong
Calendars
✓Yes
✓Yes
API & MCP access
✓YesGraphQL API + MCP
✓YesMCP is read-only and uses Gong credits
Slack Assistant
✓Yes
✓Yes
Integrations
✓Yes
✓Yes
Zapier, Make & n8n
~PartialZapier & n8n official · no vendor Make app
~PartialZapier + Make; no n8n
Workflow automation
✓Yes
✓Yes
Team-level integrations
Nofrom Business
✓Yes
CRM Integrations
✓YesTranscript sync from Pro · rules from Biz
✓Yes
Messaging Integrations (Slack/Teams)
✓Yes
✓Yes
Storage/Docs Integrations
✓Yes
✓YesGoogle Drive file input; S3 export on Data Cloud
Webhooks
Nofrom Business
✓Yes
Custom Integrations
Nofrom Business
~Partial10,000 API calls/day company-wide
CRM Updates
✓Yes
✓Yes
Pricing
What you actually pay
Per user, per month — across every plan.
Fireflies.aiFree$0
ProFree trial$18
BusinessFree trial$29
EnterpriseFree trial$39 (paid yearly)
GongGong FoundationCustom
Add-on applicationsCustom
Fireflies.aivsGongRecording limit per meetingFireflies.ai✓YesGong✓YesUp to 6 hours per recording
Fireflies.ai✓YesGong✓YesUp to 6 hours per recordingTranscription storageFireflies.ai✓Yes400 min Free · 8k min/seat Pro · unltd Biz+Gong✓YesStandard 3-year retention
Fireflies.ai✓Yes400 min Free · 8k min/seat Pro · unltd Biz+Gong✓YesStandard 3-year retentionAudio storageFireflies.ai✓YesGong✓YesUp to 3 years by default · same as transcripts
Fireflies.ai✓YesGong✓YesUp to 3 years by default · same as transcriptsVideo storageFireflies.ai✓YesFrom ProGong✓YesUp to 3 years by default · custom period available
Fireflies.ai✓YesFrom ProGong✓YesUp to 3 years by default · custom period availableBulk Asset ExportFireflies.ai✓YesPer-meeting from Pro · full export on requestGong✓YesBulk media export via API; in-app export is CSV data
Fireflies.ai✓YesPer-meeting from Pro · full export on requestGong✓YesBulk media export via API; in-app export is CSV dataFeature
Fireflies.aiGongRecording limit per meeting
✓Yes
✓YesUp to 6 hours per recording
Transcription storage
✓Yes400 min Free · 8k min/seat Pro · unltd Biz+
✓YesStandard 3-year retention
Audio storage
✓Yes
✓YesUp to 3 years by default · same as transcripts
Video storage
✓YesFrom Pro
✓YesUp to 3 years by default · custom period available
Bulk Asset Export
✓YesPer-meeting from Pro · full export on request
✓YesBulk media export via API; in-app export is CSV data
No-bot Recording
✓Yes
✓YesZoom only, via native Zoom cloud recording
Transcribe in 100+ languages
✓Yes
~PartialMore than 70 languages
Automatic speaker recognition
✓YesFrom Pro
✓Yes
Download assets
✓YesFrom Pro
✓Yes
HD video recording
✓Yes720p Pro/Biz · 1080p Enterprise
✓YesBetter quality with native Zoom recording
Live Captions
✓Yes
✓YesLive transcript in the Gong app for Zoom only
In-Person/Offline Recording
✓YesIn-person on mobile · saved to your Notebook
✓YesFace-to-face on mobile · any Gong plan
AI Next Steps
✓YesFrom Pro
✓YesSkipped on calls under 100 transcript words
Topics Timeline
✓YesFrom Pro
✓YesDefault topics cover English calls only
Copilot Mode
✓Yes
✓YesZoom app only: live talk ratio and transcript, no AI chat
Summary Depth
✓YesFrom Pro
~PartialBrief types and prompts, no depth selector
AI highlights
✓YesFrom Pro
✓YesAI surfaces key call moments and insights
AI Chat
✓YesAskFred · limited on Free
✓YesPaid seat required (not Collaborators)
AI follow-up emails
✓YesFrom Pro
✓Yes
Exclude join rules
✓Yes
✓YesAdmin-set by domain, email or title keyword
Decision Detection
✓YesFrom Pro
~PartialDecisions only on request or via custom brief
API & MCP access
✓YesGraphQL API + MCP
✓YesMCP is read-only and uses Gong credits
AI Agents & Workflows
✓YesFrom Pro
✓Yes
Slack Assistant
✓YesFrom Pro
✓Yes
Integrations
✓YesFrom Pro
✓Yes
Zapier, Make & n8n
~PartialZapier & n8n official · no vendor Make app
~PartialZapier + Make; no n8n
Workflow automation
✓YesFrom Pro
✓Yes
Custom Avatars & Voice Agents
✓YesVoice Agents from Pro · no avatars
~PartialPreset voices and avatars for practice role-play only
Team-level integrations
✓YesFrom Business
✓Yes
Meeting Skills
~PartialScheduled AI Skills · pooled AI credits
~PartialAutomated agents and briefs use pooled Gong credits
CRM Integrations
✓YesTranscript sync from Pro · rules from Biz
✓Yes
Messaging Integrations (Slack/Teams)
✓YesFrom Pro
✓Yes
Storage/Docs Integrations
✓YesFrom Pro
✓YesGoogle Drive file input; S3 export on Data Cloud
Webhooks
✓YesFrom Business
✓Yes
Custom Integrations
✓YesFrom Business
~Partial10,000 API calls/day company-wide
Auto-detect meeting type
No
✓YesAdmin stream rules only; call page uses one default
Custom summary templates
✓YesFrom Pro
✓Yes
Different views (Internal/External)
No
✓YesSeparate internal and customer sharing modes
Acronyms & custom dictionary
✓YesFrom Business
✓YesAdmin-managed, per workspace
Customize Notetaker name
✓YesFrom Pro
✓YesAdmin picks one of four preset bot names
Branded emails
✓YesFrom Business
✓YesCompany logo in pre-call recording emails
Custom domain
✓YesEnterprise only
✓Yestracking subdomain only
Custom Vocabulary
✓YesFrom Business
✓YesAdmin-managed, per workspace
Private notes
✓Yes
✓YesCall comments can be set visible only to you
Embedded highlights
~PartialSoundbites/Smart Search — Business+ only, credit-metered
✓Yes
Share meetings & snippets
✓Yes
✓YesExternal sharing must be enabled by an admin
External (guest) view
✓Yes
✓YesAdmin must enable external sharing
Meeting templates
✓YesFrom Pro
✓YesAI brief types; admins build custom ones
Team & Group spaces
✓YesFrom Business
✓Yes
Auto-share to teams
✓YesFrom Pro
✓YesVia shared streams; playback needs call access
Private by default
✓YesFrom Pro
✓YesAdmin-enabled default; web conference calls only
Channel-based Collaboration
✓Yes
✓YesVia Slack and Microsoft Teams channels
Objection detection
✓YesFrom Pro
✓Yes
Competitor detection
✓YesFrom Pro
✓YesBuilt-in AI tracker; named competitors need setup
Win/loss signals
✓YesFrom Pro
✓YesForecast Essentials / Gong Forecast
Coachability scores
✓YesFrom Business
✓YesInteraction stats on all plans; scorecards need Enable
Pipeline intelligence
✓YesFrom Pro
✓YesForecast Essentials / Gong Forecast
CRM Updates
✓YesFrom Pro
✓Yes
AI Sales Coaching & Real-time Assistance
✓Yes
✓YesLive talk-ratio alerts in Zoom; AI scoring needs Enable
Sales AI capabilities
✓YesFrom Pro
✓YesDepth varies by SKU (Forecast / Enable / Engage)
Custom Tracked Topics for Insights
✓YesFrom Pro
✓Yes
Speaker Talk Time & Balance
✓YesFrom Pro
✓YesPer-call stats panel covers the call host
Filler Word & Keyword Tracking
✓YesTopics from Pro · filler stats via CI (Biz)
✓YesFiller words flagged per call; no filler-word stats
Meeting Analytics
✓YesFrom Pro
✓YesScorecard scoring of calls needs Enable Essentials
Sentiment analysis
✓YesFrom Pro
✓YesSentiment filters not in every workspace
Engagement analytics
NoTalk-time & sentiment from Pro
✓YesPer-call stats panel shows the call host's metrics
Individual multi-meeting analytics
✓YesFrom Pro
✓YesSome Insights tabs need the Enable add-on
KPI / AI Extraction Apps
✓YesFrom Pro
✓YesSaved to deal or account fields, not per call
Team multi-meeting analytics
✓YesFrom Business
✓YesScorecard, usage and coaching tabs need Enable Essentials
Data storage region
✓YesEnterprise only
✓YesUS or EU (Frankfurt); set at onboarding on request
SOC2, GDPR, HIPAA
✓Yes
✓YesSOC 2 and GDPR; HIPAA support for eligible use cases
Zero-data-training
✓Yes
✓YesNot used for generative AI training
Admin User Management
✓YesFrom Business
✓YesRole-based access via permission profiles
Centralized billing
✓YesEnterprise only
✓YesInvoices come from your account rep, not in-app
SSO & SCIM
✓YesEnterprise only
✓Yes
On-premise storage
✓YesEnterprise only
No
Custom data retention
✓YesEnterprise only
✓YesConfigurable call retention in days or years
Recording consent notifications
✓Yes
✓YesPre-meeting consent page for recording permissions
Audit Logs
✓YesEnterprise only
✓YesIncludes login and authentication event details
Chat & Email support
✓YesFrom Business
✓YesTicket and email; live chat with Signature Success
Onboarding program
✓YesEnterprise only
✓YesImplementation package set in your order form
Dedicated Account Manager
✓YesFrom Business
✓YesAssigned to most customers, not all
Org-wide settings & locks
✓YesEnterprise only
✓Yes
Decision Checklist
A quick gut-check before you commit
Choose Fireflies.ai if…✓Your meetings run in many languages — Fireflies documents 100+ transcription languages against Gong’s more than 70
✓You need a browser extension that saves meeting audio. Fireflies saves extension recordings to your Notebook; Gong does not document browser meeting capture.
✓You need bot-free capture on Teams or Meet, or from a desktop app. Fireflies captures without a bot across platforms; Gong records Zoom natively without a bot and uses its bot on Teams and Meet.
Choose Gong if…✓Forecasting is a board-level process for you, not a report — you want deal boards and a submitted forecast, not conversation analytics that mention risk
✓You need trigger-driven automated agents and accept a pooled Gong credit budget; Fireflies documents scheduled AI Skills.
✓You want per-call engagement stats for the call host on every plan; Fireflies does not publish an engagement analytics row.
Compare with MeetGeek
One More Comparison Before You Decide
Fireflies meters heavier AI against a pooled credit balance, and Gong puts coaching scorecards and forecasting in applications you buy on top of a quote-only core licence. MeetGeek includes scheduled or triggered Meeting Skills on every plan, unlimited from Business, 100+ languages on every plan, capture with or without a bot — at a per-seat price you can read before you talk to anyone.
MeetGeek vs Fireflies.ai: Automation Without AI CreditsFireflies meters heavier AI features with pooled credits. MeetGeek includes scheduled or triggered Meeting Skills on every plan, unlimited from Business, and transcribes 100+ languages on every plan.See the full comparison →
MeetGeek vs Gong: A Price You Can ReadGong is quote-only, with coaching scorecards and forecasting sold as separate applications. MeetGeek publishes per-seat pricing, starts free, and includes rep scoring and pipeline signals at Pro.See the full comparison →
FAQ
The questions procurement asks.
Fireflies publishes its prices — a free plan, then paid per-seat tiers billed monthly or annually. Gong does not publish prices at all: its pricing page is a quote request, and the model is a per-user core licence plus a platform fee, with applications priced on top. A like-for-like comparison is not possible from published material.