Updated: August 2026

Gong vs Microsoft Teams AI
Full Feature Comparison

Compare recording, meeting notes, collaboration, integrations, and pricing to find the right solution for your workflow.

gongteamscopilot
Record Meeting
Scheduled automation
Decision made
Action items
Quick Verdict

Pick the use case that matches you

The right meeting assistant depends on how your team works. Explore the use case that best matches your needs.

GongGong
Best when a revenue organisation is buying a full sales platform rather than a meeting assistant.Gong is a revenue intelligence platform for sales organisations: it records and analyses customer conversations, then layers deal, pipeline and forecasting analytics on top. Enable, Forecast, Engage and Data Cloud are sold as separate applications.
vs
Microsoft Teams AIMicrosoft Teams AI
Strongest choice if every meeting is a Teams meeting and the AI budget is already committed.Microsoft Teams AI is not a product you buy — it is meeting intelligence unlocked by licences on top of Teams. Recording and transcription come with the base plan; recap and AI notes need Teams Premium; in-meeting Q&A needs Copilot.
Best for Revenue teams analysing every customer call
GongGong
Gong records web conferences and telephony calls, then adds deal boards, forecasting and coaching scorecards.
Best for Meeting notes inside Teams
Microsoft Teams AIMicrosoft Teams AI
Microsoft delivers recap and AI notes natively in Teams on licences an organisation may already hold.
Worth Exploring Alternatives
Teams that want analytics without a quote
One prices through a sales process, the other through stacked licences. If you want depth at a published per-seat price, look wider.
Explore other option
Gong
vs
Microsoft Teams AI

How they stack up

Gong captures web conferences and telephony calls and turns them into deal and coaching analytics. Microsoft covers Teams meetings natively with governance in the base licence, and sells its meeting AI as an add-on.

Facts last verified August 6, 2026

No-bot Recording
No
YesNative in Teams · no bot joins
Copilot Mode
NoPost‑meeting assistance only; no live guidance
Nofrom + Microsoft 365 Copilot · Copilot licence · in-meeting Q&A
Transcribe in 100+ languages
~PartialMore than 70 languages
No
Bot/Agent Recording
Yes
No
AI Agents & Workflows
Yes
Nofrom + Microsoft 365 Copilot · Via Copilot Studio, not built into Teams
API & MCP access
~PartialMetered: 2,000 credits/seat/yr · MCP read-only
YesGraph API + first-party MCP · admin can disable
Recording

Ways to capture meetings

Meeting assistants should fit naturally into your workflow. Whether you prefer automatic recording, bot participation, or manual uploads, meeting capture should require minimal effort.

Meeting Bot

Joins calls automatically via calendar sync. Lowest friction for Zoom, Meet, and Teams.

GongMicrosoft Teams AI
Chrome Extension Recording

Captures the call right from a browser extension — no bot and no desktop app needed.

GongMicrosoft Teams AI
Mobile App

Record from your phone — useful for in-person meetings or calls.

GongMicrosoft Teams AI
Upload Audio/Video

Drop an existing recording file to get a transcript and summary.

GongMicrosoft Teams AI
In-Person Recording

Capture conversations without a video call. Useful for field teams.

GongMicrosoft Teams AI
Desktop App

Native app for system-level audio capture.

GongMicrosoft Teams AI

As Your Team Scales, Consider

Recording a meeting is only the first step. Over time, organizations often realize that the real value lies in how meeting knowledge is captured, shared, and reused—helping teams stay aligned long after the conversation ends.

See How MeetGeek Compares
MeetGeek call with Angela Smith and Brandon, live transcripts, shared notes, and integrations
AI Capabilities

What happens after the recording

Microsoft answers questions live in the meeting on the Copilot licence. Gong’s AI works across the call archive, surfacing deal signals and coaching rather than assisting mid-call.

GongMicrosoft Teams AI
GongGong

Gong's AI is built around the deal rather than the meeting. Brief types are user-defined templates assembled from conversation and web sections, automated AI briefs fire on a When / If / Then structure when CRM conditions are met, and smart trackers find concepts across calls using natural-language questions. AI Ask Anything answers questions about recorded calls, accounts and deals.

Microsoft Teams AIMicrosoft Teams AI

Copilot answers questions live in the meeting and across your work data, and Facilitator can take notes as an in-meeting agent — both gated to the Microsoft 365 Copilot add-on. Recap, AI notes and AI tasks sit one tier lower, on Teams Premium.

AI summariesAutomatic post-meeting summaries with key points and context.
GongMicrosoft Teams AI
Custom summary templatesDefine your own output format to match team workflow.
GongMicrosoft Teams AI
AI chat over meetingsAsk questions about your meeting library like a knowledge base.
GongMicrosoft Teams AI
Follow-up email draftsAuto-generate follow-up emails based on meeting outcomes.
GongMicrosoft Teams AI
Speaker coaching insightsTalk-time ratios, pacing, monologue detection per speaker.
GongMicrosoft Teams AI
Automations / agentsTrigger CRM updates, Slack messages, or tasks automatically post-meeting.
GongMicrosoft Teams AI
Integrations

The Best Integrations Do More Than Connect Apps

The number of integrations tells part of the story. The real value comes from how effectively meeting insights move between tools, workflows, and teams.

See How MeetGeek Compares
Workflow ContinuityMeeting insights flow directly into the tools where work happens, helping teams reduce manual follow-ups and keep projects moving.
Workflow Continuity
Shared VisibilityImportant discussions, decisions, and action items remain accessible to the people who need them—even if they weren't in the meeting.
Shared Visibility
Long-Term ValueMeeting knowledge stays connected to ongoing projects and workflows, making conversations useful long after the meeting ends.
Long-Term Value

What it connects to

Integrations help meeting insights flow into the tools your team already uses, from CRMs and project management platforms to collaboration and documentation tools.

Video ConferencingGoToMeeting, Google Meet +3 more
CalendarsCalendly, Google Calendar +1 more
CRMFreshworks, HubSpot +4 more
CollaborationSlack
LLMsGlean, Microsoft 365 Copilot
CustomGong MCP server, Make +5 more
Identity & ProvisioningMicrosoft Entra ID, Okta, Rippling
Data & BIAmazon Web Services, Snowflake
GongMicrosoft Teams AI
Google Calendar
Pipedrive
Notion
Asana
Slack
Salesforce
ClickUp
HubSpot
Greenhouse
WhatsApp
NUMBER OF NATIVE INTEGRATIONS
423Gong
API/connector-basedMicrosoft Teams AI
Per each vendor's own integrations directory, verified July 27, 2026

Beyond the Integration List

API Access
If your team uses custom tools or internal dashboards, the API lets you pull meeting data — transcripts, summaries, action items — exactly where you need it.
MCP Support
A newer standard that lets AI assistants like Claude or Cursor read your meeting data directly. No developer needed.
GongGong
Revenue stack coverage
A large partner directory spanning CRM, web conferencing, dialers, identity and BI, plus a public API, a first-party MCP server and client, webhook automation rules, and Zapier and Make connectors.
Microsoft Teams AIMicrosoft Teams AI
Developer Build
Microsoft publishes no integrations directory for meeting outputs. Getting a recap into another tool means building it: Graph change notifications fire when a transcript is ready, the Power Automate connector reads transcripts and AI insights, and Work IQ exposes meeting notes to AI assistants. All of it is developer work, not a connector you switch on.
MeetGeek
Automation
Uses a REST API with webhooks — data flows into your tools the moment a call ends. MCP Server connects meeting data directly to models like ChatGPT, Claude, or your own AI. Better suited for real-time automation and broader AI workflow integration.Explore MeetGeek
Pricing

What you actually pay

Per user, per month — across every plan.

GongGong
Free
Gong FoundationCustom
Add-on applicationsCustom
Microsoft Teams AIMicrosoft Teams AI
From $8.55/mo per user
Microsoft Teams Enterprise$8.55 (paid yearly)
+ Teams Premium$10 (paid yearly)
+ Microsoft 365 Copilot$30 (paid yearly)
Decision Checklist

A quick gut-check before you commit

GongChoose Gong if…
You need calls analysed for deal risk, coaching and forecasting across a sales team.
You record telephony calls as well as web conferences.
Microsoft Teams AIChoose Microsoft Teams AI if…
You mainly need meeting notes for people who already work in Teams.
You want published per-seat pricing rather than a quote process.
Compare with MeetGeek

One More Comparison Before You Decide

Gong and Microsoft Teams AI solve different halves of the problem, and most teams need both halves. MeetGeek records the Zoom call, the Google Meet and the conversation in the room, keeps the recording from Business, transcribes 100+ languages, and runs Meeting Skills on a schedule. See meetgeek-vs-gong and meetgeek-vs-ai-copilot.

FAQ

The questions procurement asks.

No. Microsoft does not sell a product with that name. Teams meeting AI comes from two add-ons: Teams Premium at $10 per user a month billed annually, and Microsoft 365 Copilot at $30. Recap and AI notes come with either; in-meeting Q&A and video recap need Copilot specifically.