Updated: August 2026ZoomMate vs Gong
ZoomMate vs Gong
Bundled Meeting AI vs Revenue Intelligence
Compare recording, meeting notes, collaboration, integrations, and pricing to find the right solution for your workflow.
Record Meeting
Decision made
Scheduled automation
Action items
Record Meeting
Scheduled automation
Decision made
Action items
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Quick Verdict
Pick the use case that matches you
The right meeting assistant depends on how your team works. Explore the use case that best matches your needs.
ZoomMateStrongest where Zoom is already the standard: capable AI bundled with the platform rather than bought alongside it.Zoom’s AI teammate, successor to AI Companion. It captures natively inside Zoom and, via My Notes, on Teams and Meet, with no bot joining. Its top tier adds agents, deep research and a workflow canvas, metered by AI credits.
GongThe pick when the meetings that matter are sales calls and you are buying analytics, coaching and pipeline visibility rather than general meeting AI.A revenue-intelligence platform built around the sales call. Gong records and analyses conversations, scores coaching moments, tracks deals and topics, and rolls the result into pipeline reporting for revenue teams.
Best for Revenue teams analysing sales calls
GongBest for Everyday meetings inside Zoom
ZoomMateBest for Guests on other people’s calls
GongComparing plansvs
How they stack up
These sit at different depths. Gong analyses the sales call: coaching scores, sentiment, topic tracking, deal intelligence, and an ecosystem built around the revenue stack. ZoomMate covers the everyday meeting inside Zoom, captures without a bot, and reaches your tools through a workflow canvas. Gong wins on analysis; ZoomMate wins on being already there.
Facts last verified August 5, 2026
No-bot Recording
✓YesBotless on Zoom, Teams, Meet; 3 uses/mo on Basic
No
Copilot Mode
✓YesLive in-meeting Q&A and note-taking use meeting context
NoPost‑meeting assistance only; no live guidance
Desktop App Recording
✓YesUses Zoom desktop client cloud recording
No
Sentiment analysis
No
✓YesBuyer sentiment detected in calls/meetings
Coachability scores
No
Nofrom Add-on applications · Enable Essentials / Enable
Bot/Agent Recording
NoCaptures natively; no meeting bot exists
✓Yes
Recording
Ways to capture meetings
Meeting assistants should fit naturally into your workflow. Whether you prefer automatic recording, bot participation, or manual uploads, meeting capture should require minimal effort.
Meeting Bot
Joins calls automatically via calendar sync. Lowest friction for Zoom, Meet, and Teams.
✓Chrome Extension Recording
Captures the call right from a browser extension — no bot and no desktop app needed.
Mobile App
Record from your phone — useful for in-person meetings or calls.
✓✓Upload Audio/Video
Drop an existing recording file to get a transcript and summary.
✓✓In-Person Recording
Capture conversations without a video call. Useful for field teams.
✓✓Desktop App
Native app for system-level audio capture.
✓Bot/Agent RecordingZoomMateNoCaptures natively; no meeting bot existsGong✓Yes
ZoomMateNoCaptures natively; no meeting bot existsGong✓YesNo-bot RecordingZoomMate✓YesBotless on Zoom, Teams, Meet; 3 uses/mo on BasicGongNo
ZoomMate✓YesBotless on Zoom, Teams, Meet; 3 uses/mo on BasicGongNoMobile appsZoomMate✓YesGong✓Yes
ZoomMate✓YesGong✓YesTranscribe in 100+ languagesZoomMateNo32 languages for summaries; 9 for My NotesGong~PartialMore than 70 languages
ZoomMateNo32 languages for summaries; 9 for My NotesGong~PartialMore than 70 languagesAutomatic speaker recognitionZoomMate✓YesSpeaker diarization in Voice RecorderGong✓Yes
ZoomMate✓YesSpeaker diarization in Voice RecorderGong✓YesDownload assetsZoomMate~PartialLocal recordings and notes only; no cloud libraryGong✓Yes
ZoomMate~PartialLocal recordings and notes only; no cloud libraryGong✓YesDownload transcriptsZoomMate✓YesTranscripts available as VTT filesGong✓Yes
ZoomMate✓YesTranscripts available as VTT filesGong✓YesLive CaptionsZoomMate✓YesGong✓Yes
ZoomMate✓YesGong✓YesBrowser/Chrome Extension RecordingZoomMateNoGongNoExtension schedules meetings; recording via the bot
ZoomMateNoGongNoExtension schedules meetings; recording via the botDesktop App RecordingZoomMate✓YesUses Zoom desktop client cloud recordingGongNo
ZoomMate✓YesUses Zoom desktop client cloud recordingGongNoIn-Person/Offline RecordingZoomMate✓YesIn‑person audio via Voice RecorderGong✓YesFace-to-face on mobile · any Gong plan
ZoomMate✓YesIn‑person audio via Voice RecorderGong✓YesFace-to-face on mobile · any Gong planCategory
ZoomMate
Gong
Bot/Agent Recording
NoCaptures natively; no meeting bot exists
✓Yes
No-bot Recording
✓YesBotless on Zoom, Teams, Meet; 3 uses/mo on Basic
No
Mobile apps
✓Yes
✓Yes
Transcribe in 100+ languages
No32 languages for summaries; 9 for My Notes
~PartialMore than 70 languages
Automatic speaker recognition
✓YesSpeaker diarization in Voice Recorder
✓Yes
Download assets
~PartialLocal recordings and notes only; no cloud library
✓Yes
Download transcripts
✓YesTranscripts available as VTT files
✓Yes
Live Captions
✓Yes
✓Yes
Browser/Chrome Extension Recording
No
NoExtension schedules meetings; recording via the bot
Desktop App Recording
✓YesUses Zoom desktop client cloud recording
No
In-Person/Offline Recording
✓YesIn‑person audio via Voice Recorder
✓YesFace-to-face on mobile · any Gong plan
As Your Team Scales, Consider
Recording a meeting is only the first step. Over time, organizations often realize that the real value lies in how meeting knowledge is captured, shared, and reused—helping teams stay aligned long after the conversation ends.
See How MeetGeek Compares
AI Capabilities
What happens after the recording
Gong is the deeper analyst: coaching scores, sentiment and topic tracking that Zoom does not document for ZoomMate. ZoomMate answers with reach rather than depth — in-meeting assistance, botless capture, desktop recording and a workflow canvas that acts across connected apps once you are on its top tier.
ZoomMateAgents, deep research, web search and a node-based workflow canvas triggering on meeting events, schedules, webhooks and chat events, writing into 21 connected apps. AI nodes consume credits; the top tier includes 2,200 to 11,500 per user monthly.
GongConversation analytics, coaching scores, sentiment, topic tracking and deal intelligence across recorded calls, with one of the largest integration ecosystems in the category.
AI summariesAutomatic post-meeting summaries with key points and context.
✓✓Custom summary templatesDefine your own output format to match team workflow.
✓AI chat over meetingsAsk questions about your meeting library like a knowledge base.
✓✓Follow-up email draftsAuto-generate follow-up emails based on meeting outcomes.
✓✓Speaker coaching insightsTalk-time ratios, pacing, monologue detection per speaker.
✓Automations / agentsTrigger CRM updates, Slack messages, or tasks automatically post-meeting.
✓AI meeting summariesZoomMate✓YesAI summaries metered by AI Credits; limits by planGong✓Yes
ZoomMate✓YesAI summaries metered by AI Credits; limits by planGong✓YesSummaries turn a full recording into the few sentences a busy reader actually needs.
AI Next StepsZoomMate✓YesAction items auto-extracted in AI notes & summariesGong✓Yes
ZoomMate✓YesAction items auto-extracted in AI notes & summariesGong✓YesAuto-extracted next steps are what stop decisions from getting lost after the call.
Topics TimelineZoomMate✓YesSmart chapters need cloud recording (not on ZoomMate tiers)Gong✓Yes
ZoomMate✓YesSmart chapters need cloud recording (not on ZoomMate tiers)Gong✓YesA topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot ModeZoomMate✓YesLive in-meeting Q&A and note-taking use meeting contextGongNoPost‑meeting assistance only; no live guidance
ZoomMate✓YesLive in-meeting Q&A and note-taking use meeting contextGongNoPost‑meeting assistance only; no live guidanceA live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary LayoutZoomMate✓YesLayout configurable via personal/admin templatesGong✓Yes
ZoomMate✓YesLayout configurable via personal/admin templatesGong✓YesLayout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlightsZoomMate✓YesHighlights surfaced within AI-generated notesGong✓YesAI surfaces key call moments and insights
ZoomMate✓YesHighlights surfaced within AI-generated notesGong✓YesAI surfaces key call moments and insightsHighlights give skimmers the signal without making them read the whole transcript.
AI ChatZoomMate✓YesConversational AI over meetings, chats, notes, appsGong✓YesPaid seat required (not Collaborators)
ZoomMate✓YesConversational AI over meetings, chats, notes, appsGong✓YesPaid seat required (not Collaborators)Chatting with past meetings turns your archive into a searchable knowledge base.
Decision DetectionZoomMate✓YesDecisions extracted automatically in meeting notesGong✓YesVia AI agents (deal-level signals)
ZoomMate✓YesDecisions extracted automatically in meeting notesGong✓YesVia AI agents (deal-level signals)Decision detection captures what a meeting actually concluded, not just what was discussed.
Voice AgentsZoomMate~PartialVoice messaging; no proven in‑meeting autonomous agentGongNo
ZoomMate~PartialVoice messaging; no proven in‑meeting autonomous agentGongNoVoice agents can run parts of a call autonomously, not just transcribe it.
AI Agents & WorkflowsZoomMateNofrom ZoomMate · Agentic workflows push data into external appsGong✓Yes
ZoomMateNofrom ZoomMate · Agentic workflows push data into external appsGong✓YesAgentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice AgentsZoomMate~PartialAvatars capped at 3 min per lifetime; no voice agentGongNo
ZoomMate~PartialAvatars capped at 3 min per lifetime; no voice agentGongNoCustom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting SkillsZoomMateNofrom ZoomMate · Event‑triggered but consumes per‑user AI creditsGong✓Yes
ZoomMateNofrom ZoomMate · Event‑triggered but consumes per‑user AI creditsGong✓YesContextual automations trigger the right follow-up action based on what was said.
Custom summary templatesZoomMateNofrom ZoomMate · Admin or user defined; unlimited on top tierGong✓Yes
ZoomMateNofrom ZoomMate · Admin or user defined; unlimited on top tierGong✓YesCustom templates make summaries match how your team already documents meetings.
Objection detectionZoomMateNoIn Revenue Accelerator, a separate paid licenceGong✓Yes
ZoomMateNoIn Revenue Accelerator, a separate paid licenceGong✓YesObjection detection flags deal risk in sales calls the moment it surfaces.
Competitor detectionZoomMateNoIn Revenue Accelerator, a separate paid licenceGong✓Yes
ZoomMateNoIn Revenue Accelerator, a separate paid licenceGong✓YesCompetitor mentions are a buying signal worth catching automatically.
Win/loss signalsZoomMateNoIn Revenue Accelerator, a separate paid licenceGongNofrom Add-on applications · Forecast Essentials / Gong Forecast
ZoomMateNoIn Revenue Accelerator, a separate paid licenceGongNofrom Add-on applications · Forecast Essentials / Gong ForecastWin/loss signals turn call patterns into pipeline forecasting input.
Coachability scoresZoomMateNoGongNofrom Add-on applications · Enable Essentials / Enable
ZoomMateNoGongNofrom Add-on applications · Enable Essentials / EnableCoachability scores help managers find which reps to coach, and on what.
Pipeline intelligenceZoomMateNoIn Revenue Accelerator, a separate paid licenceGongNofrom Add-on applications · Forecast Essentials / Gong Forecast
ZoomMateNoIn Revenue Accelerator, a separate paid licenceGongNofrom Add-on applications · Forecast Essentials / Gong ForecastPipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time AssistanceZoomMateNoIn Revenue Accelerator, a separate paid licenceGong✓Yes
ZoomMateNoIn Revenue Accelerator, a separate paid licenceGong✓YesReal-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilitiesZoomMateNoIn Revenue Accelerator, a separate paid licenceGong✓YesDepth varies by SKU (Forecast / Enable / Engage)
ZoomMateNoIn Revenue Accelerator, a separate paid licenceGong✓YesDepth varies by SKU (Forecast / Enable / Engage)Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for InsightsZoomMateNoIn Revenue Accelerator, a separate paid licenceGong✓Yes
ZoomMateNoIn Revenue Accelerator, a separate paid licenceGong✓YesCustom tracked topics let you measure exactly the themes your team cares about.
Meeting AnalyticsZoomMate✓YesGong✓YesCall analytics via Call Intelligence seat
ZoomMate✓YesGong✓YesCall analytics via Call Intelligence seatMeeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysisZoomMateNoGong✓YesBuyer sentiment detected in calls/meetings
ZoomMateNoGong✓YesBuyer sentiment detected in calls/meetingsSentiment analysis hints at how a conversation actually landed, beyond the words.
KPI / AI Extraction AppsZoomMate✓YesGong✓YesAI Data Extractor populates CRM KPIs
ZoomMate✓YesGong✓YesAI Data Extractor populates CRM KPIsKPI extraction apps pull structured metrics out of unstructured conversation.
AI capability
ZoomMate
Gong
Why it matters
AI meeting summaries
✓YesAI summaries metered by AI Credits; limits by plan
✓Yes
Summaries turn a full recording into the few sentences a busy reader actually needs.
AI Next Steps
✓YesAction items auto-extracted in AI notes & summaries
✓Yes
Auto-extracted next steps are what stop decisions from getting lost after the call.
Topics Timeline
✓YesSmart chapters need cloud recording (not on ZoomMate tiers)
✓Yes
A topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot Mode
✓YesLive in-meeting Q&A and note-taking use meeting context
NoPost‑meeting assistance only; no live guidance
A live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary Layout
✓YesLayout configurable via personal/admin templates
✓Yes
Layout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlights
✓YesHighlights surfaced within AI-generated notes
✓YesAI surfaces key call moments and insights
Highlights give skimmers the signal without making them read the whole transcript.
AI Chat
✓YesConversational AI over meetings, chats, notes, apps
✓YesPaid seat required (not Collaborators)
Chatting with past meetings turns your archive into a searchable knowledge base.
Decision Detection
✓YesDecisions extracted automatically in meeting notes
✓YesVia AI agents (deal-level signals)
Decision detection captures what a meeting actually concluded, not just what was discussed.
Voice Agents
~PartialVoice messaging; no proven in‑meeting autonomous agent
No
Voice agents can run parts of a call autonomously, not just transcribe it.
AI Agents & Workflows
Nofrom ZoomMate · Agentic workflows push data into external apps
✓Yes
Agentic workflows push meeting outcomes into other tools without manual copy-paste.
Custom Avatars & Voice Agents
~PartialAvatars capped at 3 min per lifetime; no voice agent
No
Custom avatars/voices matter for teams that want a branded, repeatable meeting presence.
Meeting Skills
Nofrom ZoomMate · Event‑triggered but consumes per‑user AI credits
✓Yes
Contextual automations trigger the right follow-up action based on what was said.
Custom summary templates
Nofrom ZoomMate · Admin or user defined; unlimited on top tier
✓Yes
Custom templates make summaries match how your team already documents meetings.
Objection detection
NoIn Revenue Accelerator, a separate paid licence
✓Yes
Objection detection flags deal risk in sales calls the moment it surfaces.
Competitor detection
NoIn Revenue Accelerator, a separate paid licence
✓Yes
Competitor mentions are a buying signal worth catching automatically.
Win/loss signals
NoIn Revenue Accelerator, a separate paid licence
Nofrom Add-on applications · Forecast Essentials / Gong Forecast
Win/loss signals turn call patterns into pipeline forecasting input.
Coachability scores
No
Nofrom Add-on applications · Enable Essentials / Enable
Coachability scores help managers find which reps to coach, and on what.
Pipeline intelligence
NoIn Revenue Accelerator, a separate paid licence
Nofrom Add-on applications · Forecast Essentials / Gong Forecast
Pipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time Assistance
NoIn Revenue Accelerator, a separate paid licence
✓Yes
Real-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilities
NoIn Revenue Accelerator, a separate paid licence
✓YesDepth varies by SKU (Forecast / Enable / Engage)
Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for Insights
NoIn Revenue Accelerator, a separate paid licence
✓Yes
Custom tracked topics let you measure exactly the themes your team cares about.
Meeting Analytics
✓Yes
✓YesCall analytics via Call Intelligence seat
Meeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysis
No
✓YesBuyer sentiment detected in calls/meetings
Sentiment analysis hints at how a conversation actually landed, beyond the words.
KPI / AI Extraction Apps
✓Yes
✓YesAI Data Extractor populates CRM KPIs
KPI extraction apps pull structured metrics out of unstructured conversation.
Integrations
The Best Integrations Do More Than Connect Apps
The number of integrations tells part of the story. The real value comes from how effectively meeting insights move between tools, workflows, and teams.
See How MeetGeek ComparesWorkflow ContinuityMeeting insights flow directly into the tools where work happens, helping teams reduce manual follow-ups and keep projects moving.
Shared VisibilityImportant discussions, decisions, and action items remain accessible to the people who need them—even if they weren't in the meeting.
Long-Term ValueMeeting knowledge stays connected to ongoing projects and workflows, making conversations useful long after the meeting ends.
What it connects to
Integrations help meeting insights flow into the tools your team already uses, from CRMs and project management platforms to collaboration and documentation tools.
Video ConferencingGoToMeeting, Google Meet +3 more
CalendarsCalendly, Google Calendar +1 more
CRMApollo, HubSpot, Salesforce +4 more
Project managementAsana, Jira, Linear
CollaborationSlack
LLMsGlean, Microsoft 365 Copilot
CustomGong MCP server, Make +5 more
Docs & knowledgeCanvas, Coda, Confluence, Notion
NUMBER OF NATIVE INTEGRATIONS
Per each vendor's own integrations directory, verified August 5, 202621ZoomMate
423Gong
Beyond the Integration List
API Access
If your team uses custom tools or internal dashboards, the API lets you pull meeting data — transcripts, summaries, action items — exactly where you need it.MCP Support
A newer standard that lets AI assistants like Claude or Cursor read your meeting data directly. No developer needed.ZoomMateGongMeetGeek
AutomationCalendarsZoomMateNofrom ZoomMate · Via agentic workflows and third‑party connectorsGong✓Yes
ZoomMateNofrom ZoomMate · Via agentic workflows and third‑party connectorsGong✓YesAPI & MCP accessZoomMateNofrom ZoomMate · Workflow webhooks; platform API is not a ZoomMate seatGong~PartialMetered: 2,000 credits/seat/yr · MCP read-only
ZoomMateNofrom ZoomMate · Workflow webhooks; platform API is not a ZoomMate seatGong~PartialMetered: 2,000 credits/seat/yr · MCP read-onlySlack AssistantZoomMateNofrom ZoomMate · Via workflow connectors; AI nodes consume creditsGong✓Yes
ZoomMateNofrom ZoomMate · Via workflow connectors; AI nodes consume creditsGong✓YesIntegrationsZoomMateNofrom ZoomMate · Salesforce, Jira, Slack, ServiceNow, Workday, etc.Gong✓Yes
ZoomMateNofrom ZoomMate · Salesforce, Jira, Slack, ServiceNow, Workday, etc.Gong✓YesZapier, Make & n8nZoomMate✓YesZapier verified; Make and n8n not listedGong~PartialZapier + Make; no n8n
ZoomMate✓YesZapier verified; Make and n8n not listedGong~PartialZapier + Make; no n8nWorkflow automationZoomMateNofrom ZoomMate · Multi‑step agentic workflows with external appsGong✓Yes
ZoomMateNofrom ZoomMate · Multi‑step agentic workflows with external appsGong✓YesCRM IntegrationsZoomMateNofrom ZoomMate · Workflow connectors, not CRM sync; credits applyGong✓Yes
ZoomMateNofrom ZoomMate · Workflow connectors, not CRM sync; credits applyGong✓YesMessaging Integrations (Slack/Teams)ZoomMateNofrom ZoomMate · Slack and Teams messaging integrationsGong✓Yes
ZoomMateNofrom ZoomMate · Slack and Teams messaging integrationsGong✓YesStorage/Docs IntegrationsZoomMateNofrom ZoomMate · Box, Drive, OneDrive, Confluence; credits applyGong✓YesGoogle Workspace / Office 365
ZoomMateNofrom ZoomMate · Box, Drive, OneDrive, Confluence; credits applyGong✓YesGoogle Workspace / Office 365WebhooksZoomMateNofrom ZoomMate · Incoming webhooks trigger agentic workflowsGong✓Yes
ZoomMateNofrom ZoomMate · Incoming webhooks trigger agentic workflowsGong✓YesCustom IntegrationsZoomMateNofrom ZoomMate · 2,200 AI credits/user/mo shared across workflowsGong~Partial10,000 API calls/day company-wide
ZoomMateNofrom ZoomMate · 2,200 AI credits/user/mo shared across workflowsGong~Partial10,000 API calls/day company-wideCategory
ZoomMate
Gong
Calendars
Nofrom ZoomMate · Via agentic workflows and third‑party connectors
✓Yes
API & MCP access
Nofrom ZoomMate · Workflow webhooks; platform API is not a ZoomMate seat
~PartialMetered: 2,000 credits/seat/yr · MCP read-only
Slack Assistant
Nofrom ZoomMate · Via workflow connectors; AI nodes consume credits
✓Yes
Integrations
Nofrom ZoomMate · Salesforce, Jira, Slack, ServiceNow, Workday, etc.
✓Yes
Zapier, Make & n8n
✓YesZapier verified; Make and n8n not listed
~PartialZapier + Make; no n8n
Workflow automation
Nofrom ZoomMate · Multi‑step agentic workflows with external apps
✓Yes
CRM Integrations
Nofrom ZoomMate · Workflow connectors, not CRM sync; credits apply
✓Yes
Messaging Integrations (Slack/Teams)
Nofrom ZoomMate · Slack and Teams messaging integrations
✓Yes
Storage/Docs Integrations
Nofrom ZoomMate · Box, Drive, OneDrive, Confluence; credits apply
✓YesGoogle Workspace / Office 365
Webhooks
Nofrom ZoomMate · Incoming webhooks trigger agentic workflows
✓Yes
Custom Integrations
Nofrom ZoomMate · 2,200 AI credits/user/mo shared across workflows
~Partial10,000 API calls/day company-wide
Pricing
What you actually pay
Per user, per month — across every plan.
ZoomMateBasic$0
My Notes$10
ZoomMate$20
GongGong FoundationCustom
Add-on applicationsCustom
ZoomMatevsGongTranscription storageZoomMate✓YesStored as ZoomMate conversation historyGong✓YesStandard 3-year retention
ZoomMate✓YesStored as ZoomMate conversation historyGong✓YesStandard 3-year retentionFeature
ZoomMateGongTranscription storage
✓YesStored as ZoomMate conversation history
✓YesStandard 3-year retention
Bot/Agent Recording
NoCaptures natively; no meeting bot exists
✓Yes
No-bot Recording
✓YesBotless on Zoom, Teams, Meet; 3 uses/mo on Basic
No
Transcribe in 100+ languages
No32 languages for summaries; 9 for My Notes
~PartialMore than 70 languages
Automatic speaker recognition
✓YesSpeaker diarization in Voice Recorder
✓Yes
Download assets
~PartialLocal recordings and notes only; no cloud library
✓Yes
Download transcripts
✓YesTranscripts available as VTT files
✓Yes
Desktop App Recording
✓YesUses Zoom desktop client cloud recording
No
In-Person/Offline Recording
✓YesIn‑person audio via Voice Recorder
✓YesFace-to-face on mobile · any Gong plan
Browser/Chrome Extension Recording
No
NoExtension schedules meetings; recording via the bot
AI meeting summaries
✓YesAI summaries metered by AI Credits; limits by plan
✓Yes
AI Next Steps
✓YesAction items auto-extracted in AI notes & summaries
✓Yes
Topics Timeline
✓YesSmart chapters need cloud recording (not on ZoomMate tiers)
✓Yes
Copilot Mode
✓YesLive in-meeting Q&A and note-taking use meeting context
NoPost‑meeting assistance only; no live guidance
Summary Layout
✓YesLayout configurable via personal/admin templates
✓Yes
AI highlights
✓YesHighlights surfaced within AI-generated notes
✓YesAI surfaces key call moments and insights
AI Chat
✓YesConversational AI over meetings, chats, notes, apps
✓YesPaid seat required (not Collaborators)
AI follow-up emails
✓YesAI-generated recaps and summaries sent via email
✓Yes
Decision Detection
✓YesDecisions extracted automatically in meeting notes
✓YesVia AI agents (deal-level signals)
Calendars
✓YesVia agentic workflows and third‑party connectors
✓Yes
Voice Agents
~PartialVoice messaging; no proven in‑meeting autonomous agent
No
API & MCP access
~PartialWorkflow webhooks; platform API is not a ZoomMate seat
~PartialMetered: 2,000 credits/seat/yr · MCP read-only
AI Agents & Workflows
✓YesAgentic workflows push data into external apps
✓Yes
Slack Assistant
✓YesVia workflow connectors; AI nodes consume credits
✓Yes
Integrations
✓YesSalesforce, Jira, Slack, ServiceNow, Workday, etc.
✓Yes
Zapier, Make & n8n
✓YesZapier verified; Make and n8n not listed
~PartialZapier + Make; no n8n
Workflow automation
✓YesMulti‑step agentic workflows with external apps
✓Yes
Custom Avatars & Voice Agents
~PartialAvatars capped at 3 min per lifetime; no voice agent
No
Meeting Skills
~PartialEvent‑triggered but consumes per‑user AI credits
✓Yes
CRM Integrations
~PartialWorkflow connectors, not CRM sync; credits apply
✓Yes
Messaging Integrations (Slack/Teams)
✓YesSlack and Teams messaging integrations
✓Yes
Storage/Docs Integrations
✓YesBox, Drive, OneDrive, Confluence; credits apply
✓YesGoogle Workspace / Office 365
Webhooks
✓YesIncoming webhooks trigger agentic workflows
✓Yes
Custom Integrations
~Partial2,200 AI credits/user/mo shared across workflows
~Partial10,000 API calls/day company-wide
Custom summary templates
✓YesAdmin or user defined; unlimited on top tier
✓Yes
Acronyms & custom dictionary
✓Yes1000 terms, English only; needs paid Workplace plan
✓Yes
Recording disclaimer
✓YesRecording notices configurable via account branding and comp
✓Yes
Branded emails
✓YesBranded emails via vanity-URL branding for account emails
✓Yes
Custom domain
✓YesVanity URL yourorganization.zoom.us with branding controls
✓Yestracking subdomain only
Custom Vocabulary
✓Yes1000 terms, English only; needs paid Workplace plan
✓Yes
Private notes
✓Yes
✓YesGong Engage
Meeting folders & tags
NoStarred + search only; no folders or tags
✓Yes
Objection detection
NoIn Revenue Accelerator, a separate paid licence
✓Yes
Competitor detection
NoIn Revenue Accelerator, a separate paid licence
✓Yes
Win/loss signals
NoIn Revenue Accelerator, a separate paid licence
✓YesForecast Essentials / Gong Forecast
Coachability scores
No
✓YesEnable Essentials / Enable
Pipeline intelligence
NoIn Revenue Accelerator, a separate paid licence
✓YesForecast Essentials / Gong Forecast
AI Sales Coaching & Real-time Assistance
NoIn Revenue Accelerator, a separate paid licence
✓Yes
Sales AI capabilities
NoIn Revenue Accelerator, a separate paid licence
✓YesDepth varies by SKU (Forecast / Enable / Engage)
Custom Tracked Topics for Insights
NoIn Revenue Accelerator, a separate paid licence
✓Yes
Speaker Talk Time & Balance
No
✓YesTalk-time ratios per speaker
Filler Word & Keyword Tracking
No
✓YesKeyword & topic tracking in transcripts
Meeting Analytics
✓Yes
✓YesCall analytics via Call Intelligence seat
Sentiment analysis
No
✓YesBuyer sentiment detected in calls/meetings
KPI / AI Extraction Apps
✓Yes
✓YesAI Data Extractor populates CRM KPIs
Data storage region
✓YesRegion set per account; contact Zoom to choose
✓YesData residency options; specific regions not detailed
SOC2, GDPR, HIPAA
✓YesSOC 2 Type II, ISO 27001, GDPR, HIPAA, FedRAMP
✓YesSOC 2 and GDPR; HIPAA support for eligible use cases
Admin User Management
✓YesAdmin-governed workflow and template controls
✓YesRole-based access via permission profiles
SSO & SCIM
No
✓YesSSO via major IdPs; SCIM not documented in source
Custom data retention
✓YesAccount/group/user level; starred notes exemptable
✓YesConfigurable call retention in days or years
Chat & Email support
✓Yes
✓YesStandard chat and email support on all plans
Org-wide settings & locks
✓YesAccount and group level, lockable
✓Yes
Decision Checklist
A quick gut-check before you commit
Choose ZoomMate if…✓You want capture with nothing joining the call and nothing installed
✓You want the assistant answering questions live during the meeting, not only after it
Choose Gong if…✓Your meetings are sales calls and you want them scored for coaching
✓You want sentiment analysis over every recorded call
✓You are often a guest on someone else’s call and need a recorder that can join it
Compare with MeetGeek
One More Comparison Before You Decide
Gong analyses the sales call deeply and prices accordingly; ZoomMate covers everyday meetings because it is already inside Zoom. MeetGeek sits between them — conversation intelligence on every meeting, Meeting Skills unmetered from Pro, and published pricing from $9.99 per user per month billed annually.
MeetGeek vs ZoomMate: Automation Without a MeterZoomMate’s AI nodes draw on 2,200 to 11,500 credits per user monthly. MeetGeek runs Meeting Skills on a schedule or trigger with no credit meter, and transcribes 100+ languages.See the full comparison →
MeetGeek vs Gong: Conversation Intelligence Without the PlatformGong prices as a revenue platform and publishes no rates. MeetGeek starts at $9.99 per user per month billed annually and brings sentiment, speaker balance and Meeting Skills to every meeting, not just sales calls.See the full comparison →
FAQ
The questions procurement asks.
Only partly, and it is worth being clear about it. Gong is a revenue-intelligence platform aimed at sales organisations; ZoomMate is general meeting AI bundled into Zoom Workplace. They overlap on capture and summaries, then diverge: Gong goes deep on call analysis, ZoomMate goes wide across the working day.