Updated: October 2026ZoomMate vs Otter.ai
ZoomMate vs Otter.ai
Native Zoom AI or a Dedicated Notetaker?
Compare recording, meeting notes, collaboration, integrations, and pricing to find the right solution for your workflow.
Record Meeting
Decision made
Scheduled automation
Action items
Record Meeting
Scheduled automation
Decision made
Action items
Jump to
Quick Verdict
Pick the use case that matches you
The right meeting assistant depends on how your team works. Explore the use case that best matches your needs.
ZoomMateStrongest where Zoom is already the standard: capable AI bundled with the platform rather than bought alongside it.Zoom’s AI teammate, successor to AI Companion. It captures natively inside Zoom and, via My Notes, on Teams and Meet, with no bot joining. Its top tier adds agents, deep research and a workflow canvas, metered by AI credits.
Otter.aiThe pick when you want consistent capture and analytics across every platform rather than AI tied to one vendor’s client.A dedicated meeting notetaker with a long track record. Otter records and transcribes across platforms, offers a searchable archive, a browser extension and conversation analytics, and meters its AI chat on lower plans.
Best for Teams standardised on Zoom
ZoomMateBest for Teams that want the conversation analysed
Otter.aiBest for Buyers judging one line item
ZoomMateComparing plansvs
How they stack up
Both summarise, answer questions over past meetings and can record without a joining bot. ZoomMate leads on acting: a workflow canvas triggered by events and webhooks. Otter leads on observing the conversation itself, plus Slack posts on every plan and CRM sync from Pro. MeetGeek offers a platform-neutral alternative to both.
Facts last verified October 25, 2026
Webhooks
Nofrom ZoomMate · Incoming webhooks trigger agentic workflows
Nofrom Enterprise · Enterprise
Decision Detection
Nofrom ZoomMate · Decisions extracted automatically in meeting notes
~PartialDecisions via template insight; not in default summary
Sentiment analysis
No
Nofrom Enterprise · Enterprise conversation-intelligence dashboards
Browser/Chrome Extension Recording
No
✓YesCaptures browser audio · exports as MP3
Custom Integrations
Nofrom ZoomMate · 2,200 AI credits/user/mo shared across workflows
Nofrom Enterprise
Recording
Ways to capture meetings
Meeting assistants should fit naturally into your workflow. Whether you prefer automatic recording, bot participation, or manual uploads, meeting capture should require minimal effort.
Meeting Bot
Joins calls automatically via calendar sync. Lowest friction for Zoom, Meet, and Teams.
✓Chrome Extension Recording
Captures the call right from a browser extension — no bot and no desktop app needed.
✓Mobile App
Record from your phone — useful for in-person meetings or calls.
✓✓Upload Audio/Video
Drop an existing recording file to get a transcript and summary.
✓✓In-Person Recording
Capture conversations without a video call. Useful for field teams.
✓✓Desktop App
Native app for system-level audio capture.
✓✓Bot/Agent RecordingZoomMateNoCaptures natively; no meeting bot existsOtter.ai✓Yes
ZoomMateNoCaptures natively; no meeting bot existsOtter.ai✓YesNo-bot RecordingZoomMate✓YesBotless on Zoom, Teams, Meet; 3 uses/mo on BasicOtter.ai✓Yes
ZoomMate✓YesBotless on Zoom, Teams, Meet; 3 uses/mo on BasicOtter.ai✓YesMobile appsZoomMate✓YesOtter.ai✓Yes
ZoomMate✓YesOtter.ai✓YesTranscribe in 100+ languagesZoomMateNo32 languages for summaries; 9 for My NotesOtter.ai~Partial6 languages: EN, ES, FR, DE, JA, ZH
ZoomMateNo32 languages for summaries; 9 for My NotesOtter.ai~Partial6 languages: EN, ES, FR, DE, JA, ZHAutomatic speaker recognitionZoomMate✓YesSpeaker diarization in Voice RecorderOtter.ai✓Yes
ZoomMate✓YesSpeaker diarization in Voice RecorderOtter.ai✓YesDownload assetsZoomMate~PartialLocal recordings and notes only; no cloud libraryOtter.ai✓Yes
ZoomMate~PartialLocal recordings and notes only; no cloud libraryOtter.ai✓YesDownload transcriptsZoomMate✓YesTranscripts available as VTT filesOtter.ai✓Yes
ZoomMate✓YesTranscripts available as VTT filesOtter.ai✓YesLive CaptionsZoomMate✓YesOtter.ai✓Yes
ZoomMate✓YesOtter.ai✓YesBrowser/Chrome Extension RecordingZoomMateNoOtter.ai✓YesCaptures browser audio · exports as MP3
ZoomMateNoOtter.ai✓YesCaptures browser audio · exports as MP3Desktop App RecordingZoomMate✓YesUses Zoom desktop client cloud recordingOtter.ai✓YesMac & Windows · botless system-audio capture
ZoomMate✓YesUses Zoom desktop client cloud recordingOtter.ai✓YesMac & Windows · botless system-audio captureIn-Person/Offline RecordingZoomMate✓YesIn‑person audio via Voice RecorderOtter.ai✓YesOffline capture on mobile · uploads on reconnect
ZoomMate✓YesIn‑person audio via Voice RecorderOtter.ai✓YesOffline capture on mobile · uploads on reconnectClips & ReelsZoomMate✓YesOtter.ai✓YesAudio + transcript snippets; no video clips
ZoomMate✓YesOtter.ai✓YesAudio + transcript snippets; no video clipsCustom data retentionZoomMate✓YesAccount/group/user level; starred notes exemptableOtter.aiNofrom Enterprise
ZoomMate✓YesAccount/group/user level; starred notes exemptableOtter.aiNofrom EnterpriseCategory
ZoomMate
Otter.ai
Bot/Agent Recording
NoCaptures natively; no meeting bot exists
✓Yes
No-bot Recording
✓YesBotless on Zoom, Teams, Meet; 3 uses/mo on Basic
✓Yes
Mobile apps
✓Yes
✓Yes
Transcribe in 100+ languages
No32 languages for summaries; 9 for My Notes
~Partial6 languages: EN, ES, FR, DE, JA, ZH
Automatic speaker recognition
✓YesSpeaker diarization in Voice Recorder
✓Yes
Download assets
~PartialLocal recordings and notes only; no cloud library
✓Yes
Download transcripts
✓YesTranscripts available as VTT files
✓Yes
Live Captions
✓Yes
✓Yes
Browser/Chrome Extension Recording
No
✓YesCaptures browser audio · exports as MP3
Desktop App Recording
✓YesUses Zoom desktop client cloud recording
✓YesMac & Windows · botless system-audio capture
In-Person/Offline Recording
✓YesIn‑person audio via Voice Recorder
✓YesOffline capture on mobile · uploads on reconnect
Clips & Reels
✓Yes
✓YesAudio + transcript snippets; no video clips
Custom data retention
✓YesAccount/group/user level; starred notes exemptable
Nofrom Enterprise
As Your Team Scales, Consider
Recording a meeting is only the first step. Over time, organizations often realize that the real value lies in how meeting knowledge is captured, shared, and reused—helping teams stay aligned long after the conversation ends.
See How MeetGeek Compares
AI Capabilities
What happens after the recording
Both summarise well and both offer chat over meetings. The split is in depth: ZoomMate’s agents and workflow canvas push multi-step work into other systems, while Otter goes deeper on the conversation itself with sentiment and speaker analytics that Zoom does not document for meetings.
ZoomMateAgents, deep research, web search and a node-based workflow canvas triggering on meeting events, schedules, webhooks and chat events, writing into 21 connected apps. AI nodes consume credits; the top tier includes 2,200 to 11,500 per user monthly.
Otter.aiAI chat over your meetings (metered at 20, 50 or 200 queries per user monthly by plan), automated summaries, action items, sentiment on Enterprise and speaker analytics, plus MCP access on all plans and an API on Enterprise.
AI summariesAutomatic post-meeting summaries with key points and context.
from ZoomMate✓Custom summary templatesDefine your own output format to match team workflow.
from ZoomMate✓AI chat over meetingsAsk questions about your meeting library like a knowledge base.
from ZoomMate✓Follow-up email draftsAuto-generate follow-up emails based on meeting outcomes.
from ZoomMate✓Speaker coaching insightsTalk-time ratios, pacing, monologue detection per speaker.
✓✓Automations / agentsTrigger CRM updates, Slack messages, or tasks automatically post-meeting.
from ZoomMate✓AI meeting summariesZoomMateNofrom ZoomMate · AI summaries metered by AI Credits; limits by planOtter.ai✓Yes
ZoomMateNofrom ZoomMate · AI summaries metered by AI Credits; limits by planOtter.ai✓YesSummaries turn a full recording into the few sentences a busy reader actually needs.
AI Next StepsZoomMateNofrom ZoomMate · Action items auto-extracted in AI notes & summariesOtter.ai✓Yes
ZoomMateNofrom ZoomMate · Action items auto-extracted in AI notes & summariesOtter.ai✓YesAuto-extracted next steps are what stop decisions from getting lost after the call.
Topics TimelineZoomMateNofrom ZoomMate · Smart chapters need cloud recording (not on ZoomMate tiers)Otter.ai✓Yes
ZoomMateNofrom ZoomMate · Smart chapters need cloud recording (not on ZoomMate tiers)Otter.ai✓YesA topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot ModeZoomMateNofrom ZoomMate · Live in-meeting Q&A and note-taking use meeting contextOtter.ai✓Yes
ZoomMateNofrom ZoomMate · Live in-meeting Q&A and note-taking use meeting contextOtter.ai✓YesA live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary DepthZoomMateNofrom ZoomMate · Admin-defined templates, not reader-selectable depthOtter.ai~PartialConcise + detailed sections; no depth selector
ZoomMateNofrom ZoomMate · Admin-defined templates, not reader-selectable depthOtter.ai~PartialConcise + detailed sections; no depth selectorControl over summary depth matters when a one-liner and a full brief serve different readers.
Summary LayoutZoomMateNofrom ZoomMate · Layout configurable via personal/admin templatesOtter.ai✓Yes
ZoomMateNofrom ZoomMate · Layout configurable via personal/admin templatesOtter.ai✓YesLayout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlightsZoomMateNofrom ZoomMate · Highlights surfaced within AI-generated notesOtter.ai✓Yes
ZoomMateNofrom ZoomMate · Highlights surfaced within AI-generated notesOtter.ai✓YesHighlights give skimmers the signal without making them read the whole transcript.
AI ChatZoomMateNofrom ZoomMate · Conversational AI over meetings, chats, notes, appsOtter.ai✓YesMetered: 20–200 queries/user/mo
ZoomMateNofrom ZoomMate · Conversational AI over meetings, chats, notes, appsOtter.ai✓YesMetered: 20–200 queries/user/moChatting with past meetings turns your archive into a searchable knowledge base.
Decision DetectionZoomMateNofrom ZoomMate · Decisions extracted automatically in meeting notesOtter.ai~PartialDecisions via template insight; not in default summary
ZoomMateNofrom ZoomMate · Decisions extracted automatically in meeting notesOtter.ai~PartialDecisions via template insight; not in default summaryDecision detection captures what a meeting actually concluded, not just what was discussed.
Voice AgentsZoomMateNofrom ZoomMate · Voice messaging; no proven in‑meeting autonomous agentOtter.aiNoLive voice answers retired; SDR Agent sold separately
ZoomMateNofrom ZoomMate · Voice messaging; no proven in‑meeting autonomous agentOtter.aiNoLive voice answers retired; SDR Agent sold separatelyVoice agents can run parts of a call autonomously, not just transcribe it.
AI Agents & WorkflowsZoomMateNofrom ZoomMate · Agentic workflows push data into external appsOtter.ai✓YesBasic: auto Slack posts for recurring meetings
ZoomMateNofrom ZoomMate · Agentic workflows push data into external appsOtter.ai✓YesBasic: auto Slack posts for recurring meetingsAgentic workflows push meeting outcomes into other tools without manual copy-paste.
Meeting SkillsZoomMateNofrom ZoomMate · Event‑triggered but consumes per‑user AI creditsOtter.ai~Partial5/15/30 meetings per user; unlimited on Enterprise
ZoomMateNofrom ZoomMate · Event‑triggered but consumes per‑user AI creditsOtter.ai~Partial5/15/30 meetings per user; unlimited on EnterpriseContextual automations trigger the right follow-up action based on what was said.
Custom summary templatesZoomMateNofrom ZoomMate · Admin or user defined; unlimited on top tierOtter.ai✓Yes
ZoomMateNofrom ZoomMate · Admin or user defined; unlimited on top tierOtter.ai✓YesCustom templates make summaries match how your team already documents meetings.
Objection detectionZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.aiNofrom Enterprise
ZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.aiNofrom EnterpriseObjection detection flags deal risk in sales calls the moment it surfaces.
Competitor detectionZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.aiNofrom Enterprise · Sales calls; auto-extracts competition field
ZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.aiNofrom Enterprise · Sales calls; auto-extracts competition fieldCompetitor mentions are a buying signal worth catching automatically.
Win/loss signalsZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.aiNofrom Enterprise · Buying signals, objections and risks on sales calls
ZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.aiNofrom Enterprise · Buying signals, objections and risks on sales callsWin/loss signals turn call patterns into pipeline forecasting input.
Coachability scoresZoomMateNoOtter.ai✓YesPer-speaker talk-time %; no coaching score
ZoomMateNoOtter.ai✓YesPer-speaker talk-time %; no coaching scoreCoachability scores help managers find which reps to coach, and on what.
Pipeline intelligenceZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.aiNofrom Enterprise
ZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.aiNofrom EnterprisePipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time AssistanceZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.aiNofrom Enterprise
ZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.aiNofrom EnterpriseReal-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilitiesZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.aiNofrom Enterprise · Enterprise
ZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.aiNofrom Enterprise · EnterpriseSales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for InsightsZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.ai✓YesTemplate insights via rules; meeting caps below Enterprise
ZoomMateNoIn Revenue Accelerator, a separate paid licenceOtter.ai✓YesTemplate insights via rules; meeting caps below EnterpriseCustom tracked topics let you measure exactly the themes your team cares about.
Meeting AnalyticsZoomMate✓YesOtter.ai✓YesTalk time and keywords per meeting; no quality score
ZoomMate✓YesOtter.ai✓YesTalk time and keywords per meeting; no quality scoreMeeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysisZoomMateNoOtter.aiNofrom Enterprise · Enterprise conversation-intelligence dashboards
ZoomMateNoOtter.aiNofrom Enterprise · Enterprise conversation-intelligence dashboardsSentiment analysis hints at how a conversation actually landed, beyond the words.
KPI / AI Extraction AppsZoomMate✓YesOtter.ai✓Yes
ZoomMate✓YesOtter.ai✓YesKPI extraction apps pull structured metrics out of unstructured conversation.
AI capability
ZoomMate
Otter.ai
Why it matters
AI meeting summaries
Nofrom ZoomMate · AI summaries metered by AI Credits; limits by plan
✓Yes
Summaries turn a full recording into the few sentences a busy reader actually needs.
AI Next Steps
Nofrom ZoomMate · Action items auto-extracted in AI notes & summaries
✓Yes
Auto-extracted next steps are what stop decisions from getting lost after the call.
Topics Timeline
Nofrom ZoomMate · Smart chapters need cloud recording (not on ZoomMate tiers)
✓Yes
A topics timeline lets you jump straight to the moment a subject came up instead of rewatching.
Copilot Mode
Nofrom ZoomMate · Live in-meeting Q&A and note-taking use meeting context
✓Yes
A live copilot surfaces context mid-meeting, so prep and follow-up happen in the room.
Summary Depth
Nofrom ZoomMate · Admin-defined templates, not reader-selectable depth
~PartialConcise + detailed sections; no depth selector
Control over summary depth matters when a one-liner and a full brief serve different readers.
Summary Layout
Nofrom ZoomMate · Layout configurable via personal/admin templates
✓Yes
Layout flexibility decides whether a summary drops cleanly into your docs and tools.
AI highlights
Nofrom ZoomMate · Highlights surfaced within AI-generated notes
✓Yes
Highlights give skimmers the signal without making them read the whole transcript.
AI Chat
Nofrom ZoomMate · Conversational AI over meetings, chats, notes, apps
✓YesMetered: 20–200 queries/user/mo
Chatting with past meetings turns your archive into a searchable knowledge base.
Decision Detection
Nofrom ZoomMate · Decisions extracted automatically in meeting notes
~PartialDecisions via template insight; not in default summary
Decision detection captures what a meeting actually concluded, not just what was discussed.
Voice Agents
Nofrom ZoomMate · Voice messaging; no proven in‑meeting autonomous agent
NoLive voice answers retired; SDR Agent sold separately
Voice agents can run parts of a call autonomously, not just transcribe it.
AI Agents & Workflows
Nofrom ZoomMate · Agentic workflows push data into external apps
✓YesBasic: auto Slack posts for recurring meetings
Agentic workflows push meeting outcomes into other tools without manual copy-paste.
Meeting Skills
Nofrom ZoomMate · Event‑triggered but consumes per‑user AI credits
~Partial5/15/30 meetings per user; unlimited on Enterprise
Contextual automations trigger the right follow-up action based on what was said.
Custom summary templates
Nofrom ZoomMate · Admin or user defined; unlimited on top tier
✓Yes
Custom templates make summaries match how your team already documents meetings.
Objection detection
NoIn Revenue Accelerator, a separate paid licence
Nofrom Enterprise
Objection detection flags deal risk in sales calls the moment it surfaces.
Competitor detection
NoIn Revenue Accelerator, a separate paid licence
Nofrom Enterprise · Sales calls; auto-extracts competition field
Competitor mentions are a buying signal worth catching automatically.
Win/loss signals
NoIn Revenue Accelerator, a separate paid licence
Nofrom Enterprise · Buying signals, objections and risks on sales calls
Win/loss signals turn call patterns into pipeline forecasting input.
Coachability scores
No
✓YesPer-speaker talk-time %; no coaching score
Coachability scores help managers find which reps to coach, and on what.
Pipeline intelligence
NoIn Revenue Accelerator, a separate paid licence
Nofrom Enterprise
Pipeline intelligence connects individual calls to overall deal health.
AI Sales Coaching & Real-time Assistance
NoIn Revenue Accelerator, a separate paid licence
Nofrom Enterprise
Real-time sales coaching changes the outcome of the call while it is still happening.
Sales AI capabilities
NoIn Revenue Accelerator, a separate paid licence
Nofrom Enterprise · Enterprise
Sales-specific skills tailor the AI to a revenue team’s exact workflow.
Custom Tracked Topics for Insights
NoIn Revenue Accelerator, a separate paid licence
✓YesTemplate insights via rules; meeting caps below Enterprise
Custom tracked topics let you measure exactly the themes your team cares about.
Meeting Analytics
✓Yes
✓YesTalk time and keywords per meeting; no quality score
Meeting analytics reveal patterns across many calls that a single recap can not.
Sentiment analysis
No
Nofrom Enterprise · Enterprise conversation-intelligence dashboards
Sentiment analysis hints at how a conversation actually landed, beyond the words.
KPI / AI Extraction Apps
✓Yes
✓Yes
KPI extraction apps pull structured metrics out of unstructured conversation.
Integrations
The Best Integrations Do More Than Connect Apps
The number of integrations tells part of the story. The real value comes from how effectively meeting insights move between tools, workflows, and teams.
See How MeetGeek ComparesWorkflow ContinuityMeeting insights flow directly into the tools where work happens, helping teams reduce manual follow-ups and keep projects moving.
Shared VisibilityImportant discussions, decisions, and action items remain accessible to the people who need them—even if they weren't in the meeting.
Long-Term ValueMeeting knowledge stays connected to ongoing projects and workflows, making conversations useful long after the meeting ends.
What it connects to
Integrations help meeting insights flow into the tools your team already uses, from CRMs and project management platforms to collaboration and documentation tools.
Video ConferencingGoogle Meet, Microsoft Teams, Zoom
CalendarsGoogle Calendar, Microsoft Outlook
CRMApollo, HubSpot, Salesforce +2 more
Project managementAsana, Jira, Linear
Project ManagementAirtable, Asana, ClickUp +2 more
CollaborationGoogle Docs, Notion, Slack
Cloud StorageAmazon S3, Dropbox, Egnyte +4 more
LLMsClaude, Glean
NUMBER OF NATIVE INTEGRATIONS
Per each vendor's own integrations directory, verified August 5, 202621ZoomMate
35Otter.ai
Beyond the Integration List
API Access
If your team uses custom tools or internal dashboards, the API lets you pull meeting data — transcripts, summaries, action items — exactly where you need it.MCP Support
A newer standard that lets AI assistants like Claude or Cursor read your meeting data directly. No developer needed.ZoomMateOtter.aiMeetGeek
AutomationCalendarsZoomMateNofrom ZoomMate · Via agentic workflows and third‑party connectorsOtter.ai✓Yes
ZoomMateNofrom ZoomMate · Via agentic workflows and third‑party connectorsOtter.ai✓YesAPI & MCP accessZoomMateNofrom ZoomMate · Workflow webhooks; platform API is not a ZoomMate seatOtter.ai✓YesMCP all plans · API/webhooks Enterprise
ZoomMateNofrom ZoomMate · Workflow webhooks; platform API is not a ZoomMate seatOtter.ai✓YesMCP all plans · API/webhooks EnterpriseSlack AssistantZoomMateNofrom ZoomMate · Via workflow connectors; AI nodes consume creditsOtter.ai✓YesDelivers summaries; no in-Slack Q&A documented
ZoomMateNofrom ZoomMate · Via workflow connectors; AI nodes consume creditsOtter.ai✓YesDelivers summaries; no in-Slack Q&A documentedIntegrationsZoomMateNofrom ZoomMate · Salesforce, Jira, Slack, ServiceNow, Workday, etc.Otter.ai✓Yes
ZoomMateNofrom ZoomMate · Salesforce, Jira, Slack, ServiceNow, Workday, etc.Otter.ai✓YesZapier, Make & n8nZoomMateNofrom ZoomMate · Zapier verified; Make and n8n not listedOtter.ai~PartialZapier only · from Pro
ZoomMateNofrom ZoomMate · Zapier verified; Make and n8n not listedOtter.ai~PartialZapier only · from ProWorkflow automationZoomMateNofrom ZoomMate · Multi‑step agentic workflows with external appsOtter.ai✓YesVia Zapier · from Pro
ZoomMateNofrom ZoomMate · Multi‑step agentic workflows with external appsOtter.ai✓YesVia Zapier · from ProCRM IntegrationsZoomMateNofrom ZoomMate · Workflow connectors, not CRM sync; credits applyOtter.ai✓YesPro 1 user · Business 5 · Enterprise unlimited
ZoomMateNofrom ZoomMate · Workflow connectors, not CRM sync; credits applyOtter.ai✓YesPro 1 user · Business 5 · Enterprise unlimitedMessaging Integrations (Slack/Teams)ZoomMateNofrom ZoomMate · Slack and Teams messaging integrationsOtter.ai✓YesSlack app on all plans; Teams recaps to chats/channels
ZoomMateNofrom ZoomMate · Slack and Teams messaging integrationsOtter.ai✓YesSlack app on all plans; Teams recaps to chats/channelsStorage/Docs IntegrationsZoomMateNofrom ZoomMate · Box, Drive, OneDrive, Confluence; credits applyOtter.aiNofrom Business · Dropbox from Business; Drive/OneDrive/Notion on Enterprise
ZoomMateNofrom ZoomMate · Box, Drive, OneDrive, Confluence; credits applyOtter.aiNofrom Business · Dropbox from Business; Drive/OneDrive/Notion on EnterpriseWebhooksZoomMateNofrom ZoomMate · Incoming webhooks trigger agentic workflowsOtter.aiNofrom Enterprise · Enterprise
ZoomMateNofrom ZoomMate · Incoming webhooks trigger agentic workflowsOtter.aiNofrom Enterprise · EnterpriseCustom IntegrationsZoomMateNofrom ZoomMate · 2,200 AI credits/user/mo shared across workflowsOtter.aiNofrom Enterprise
ZoomMateNofrom ZoomMate · 2,200 AI credits/user/mo shared across workflowsOtter.aiNofrom EnterpriseCategory
ZoomMate
Otter.ai
Calendars
Nofrom ZoomMate · Via agentic workflows and third‑party connectors
✓Yes
API & MCP access
Nofrom ZoomMate · Workflow webhooks; platform API is not a ZoomMate seat
✓YesMCP all plans · API/webhooks Enterprise
Slack Assistant
Nofrom ZoomMate · Via workflow connectors; AI nodes consume credits
✓YesDelivers summaries; no in-Slack Q&A documented
Integrations
Nofrom ZoomMate · Salesforce, Jira, Slack, ServiceNow, Workday, etc.
✓Yes
Zapier, Make & n8n
Nofrom ZoomMate · Zapier verified; Make and n8n not listed
~PartialZapier only · from Pro
Workflow automation
Nofrom ZoomMate · Multi‑step agentic workflows with external apps
✓YesVia Zapier · from Pro
CRM Integrations
Nofrom ZoomMate · Workflow connectors, not CRM sync; credits apply
✓YesPro 1 user · Business 5 · Enterprise unlimited
Messaging Integrations (Slack/Teams)
Nofrom ZoomMate · Slack and Teams messaging integrations
✓YesSlack app on all plans; Teams recaps to chats/channels
Storage/Docs Integrations
Nofrom ZoomMate · Box, Drive, OneDrive, Confluence; credits apply
Nofrom Business · Dropbox from Business; Drive/OneDrive/Notion on Enterprise
Webhooks
Nofrom ZoomMate · Incoming webhooks trigger agentic workflows
Nofrom Enterprise · Enterprise
Custom Integrations
Nofrom ZoomMate · 2,200 AI credits/user/mo shared across workflows
Nofrom Enterprise
Pricing
What you actually pay
Per user, per month — across every plan.
ZoomMateBasic$0
My Notes$10
ZoomMate$20
Otter.aiBasic$0
Pro$16.99
Business$30
EnterpriseCustom
ZoomMatevsOtter.aiTranscription limitsZoomMate✓Yes40-minute limit per transcription useOtter.ai✓Yes300 min Basic · 1,200 Pro · unltd Biz+
ZoomMate✓Yes40-minute limit per transcription useOtter.ai✓Yes300 min Basic · 1,200 Pro · unltd Biz+Transcription storageZoomMate✓YesStored as ZoomMate conversation historyOtter.ai✓Yes
ZoomMate✓YesStored as ZoomMate conversation historyOtter.ai✓YesFeature
ZoomMateOtter.aiTranscription limits
✓Yes40-minute limit per transcription use
✓Yes300 min Basic · 1,200 Pro · unltd Biz+
Transcription storage
✓YesStored as ZoomMate conversation history
✓Yes
Bot/Agent Recording
NoCaptures natively; no meeting bot exists
✓Yes
No-bot Recording
✓YesBotless on Zoom, Teams, Meet; 3 uses/mo on Basic
✓Yes
Transcribe in 100+ languages
No32 languages for summaries; 9 for My Notes
~Partial6 languages: EN, ES, FR, DE, JA, ZH
Automatic speaker recognition
✓YesSpeaker diarization in Voice Recorder
✓Yes
Download assets
~PartialLocal recordings and notes only; no cloud library
✓Yes
Download transcripts
✓YesTranscripts available as VTT files
✓Yes
Browser/Chrome Extension Recording
No
✓YesCaptures browser audio · exports as MP3
Desktop App Recording
✓YesUses Zoom desktop client cloud recording
✓YesMac & Windows · botless system-audio capture
In-Person/Offline Recording
✓YesIn‑person audio via Voice Recorder
✓YesOffline capture on mobile · uploads on reconnect
AI meeting summaries
✓YesAI summaries metered by AI Credits; limits by plan
✓Yes
AI Next Steps
✓YesAction items auto-extracted in AI notes & summaries
✓Yes
Topics Timeline
✓YesSmart chapters need cloud recording (not on ZoomMate tiers)
✓Yes
Copilot Mode
✓YesLive in-meeting Q&A and note-taking use meeting context
✓Yes
Summary Depth
~PartialAdmin-defined templates, not reader-selectable depth
~PartialConcise + detailed sections; no depth selector
Summary Layout
✓YesLayout configurable via personal/admin templates
✓Yes
AI highlights
✓YesHighlights surfaced within AI-generated notes
✓Yes
One Bot Per Meeting
NoNo bot in the capture model
✓YesOne Notetaker per workspace; workspaces from Pro
AI Chat
✓YesConversational AI over meetings, chats, notes, apps
✓YesMetered: 20–200 queries/user/mo
Follow-up sharing rules
✓YesAdmin/user controls for who receives summaries
✓Yes
AI follow-up emails
✓YesAI-generated recaps and summaries sent via email
✓YesAI drafts; user sends or asks AI Chat to send
Exclude join rules
✓YesPer-meeting controls to turn off ZoomMate assets
✓YesHost/domain auto-join presets; keyword block on Enterprise
Decision Detection
✓YesDecisions extracted automatically in meeting notes
~PartialDecisions via template insight; not in default summary
Calendars
✓YesVia agentic workflows and third‑party connectors
✓Yes
Voice Agents
~PartialVoice messaging; no proven in‑meeting autonomous agent
NoLive voice answers retired; SDR Agent sold separately
API & MCP access
~PartialWorkflow webhooks; platform API is not a ZoomMate seat
✓YesMCP all plans · API/webhooks Enterprise
AI Agents & Workflows
✓YesAgentic workflows push data into external apps
✓YesBasic: auto Slack posts for recurring meetings
Slack Assistant
✓YesVia workflow connectors; AI nodes consume credits
✓YesDelivers summaries; no in-Slack Q&A documented
Integrations
✓YesSalesforce, Jira, Slack, ServiceNow, Workday, etc.
✓Yes
Zapier, Make & n8n
✓YesZapier verified; Make and n8n not listed
~PartialZapier only · from Pro
Workflow automation
✓YesMulti‑step agentic workflows with external apps
✓YesVia Zapier · from Pro
Meeting Skills
~PartialEvent‑triggered but consumes per‑user AI credits
~Partial5/15/30 meetings per user; unlimited on Enterprise
CRM Integrations
~PartialWorkflow connectors, not CRM sync; credits apply
✓YesPro 1 user · Business 5 · Enterprise unlimited
Messaging Integrations (Slack/Teams)
✓YesSlack and Teams messaging integrations
✓YesSlack app on all plans; Teams recaps to chats/channels
Storage/Docs Integrations
✓YesBox, Drive, OneDrive, Confluence; credits apply
✓YesDropbox from Business; Drive/OneDrive/Notion on Enterprise
Webhooks
✓YesIncoming webhooks trigger agentic workflows
✓YesEnterprise
Custom Integrations
~Partial2,200 AI credits/user/mo shared across workflows
✓YesEnterprise only
Custom summary templates
✓YesAdmin or user defined; unlimited on top tier
✓Yes
Acronyms & custom dictionary
✓Yes1000 terms, English only; needs paid Workplace plan
✓Yes
Recording disclaimer
✓YesRecording notices configurable via account branding and comp
✓YesCustom notice in Teams meetings via desktop app
Custom domain
✓YesVanity URL yourorganization.zoom.us with branding controls
NoPre-meeting emails sent from no-reply@otter.ai
Custom Vocabulary
✓Yes1000 terms, English only; needs paid Workplace plan
✓Yes5 terms on Basic; larger lists on paid plans
Private notes
✓Yes
NoText Notes retired; comments visible to collaborators
Clips & Reels
✓Yes
✓YesAudio + transcript snippets; no video clips
Embedded highlights
~PartialNeeds cloud recording; ZoomMate tiers are local-only
✓Yes
Meeting folders & tags
NoStarred + search only; no folders or tags
✓Yes
Meeting templates
✓YesAdmin or user defined summary templates
✓Yes
Objection detection
NoIn Revenue Accelerator, a separate paid licence
✓YesEnterprise only
Competitor detection
NoIn Revenue Accelerator, a separate paid licence
✓YesSales calls; auto-extracts competition field
Win/loss signals
NoIn Revenue Accelerator, a separate paid licence
✓YesBuying signals, objections and risks on sales calls
Coachability scores
No
✓YesPer-speaker talk-time %; no coaching score
Pipeline intelligence
NoIn Revenue Accelerator, a separate paid licence
✓YesEnterprise only
AI Sales Coaching & Real-time Assistance
NoIn Revenue Accelerator, a separate paid licence
✓YesEnterprise only
Sales AI capabilities
NoIn Revenue Accelerator, a separate paid licence
✓YesEnterprise
Custom Tracked Topics for Insights
NoIn Revenue Accelerator, a separate paid licence
✓YesTemplate insights via rules; meeting caps below Enterprise
Speaker Talk Time & Balance
No
✓Yes
Filler Word & Keyword Tracking
No
✓YesAuto keywords per meeting; filler words not counted
Meeting Analytics
✓Yes
✓YesTalk time and keywords per meeting; no quality score
Sentiment analysis
No
✓YesEnterprise conversation-intelligence dashboards
Data storage region
✓YesRegion set per account; contact Zoom to choose
NoUS-only (AWS US West)
SOC2, GDPR, HIPAA
✓YesSOC 2 Type II, ISO 27001, GDPR, HIPAA, FedRAMP
✓YesSOC 2 Type II, GDPR; HIPAA BAA as Enterprise add-on
Zero-data-training
✓Yes
✓YesNo third-party AI training; own-model training opt-out
Admin User Management
✓YesAdmin-governed workflow and template controls
✓YesFrom Pro
SSO & SCIM
No
✓YesEnterprise only
On-premise storage
No
NoCloud-only; Enterprise auto-export to your S3
Custom data retention
✓YesAccount/group/user level; starred notes exemptable
✓YesEnterprise only
Org-wide settings & locks
✓YesAccount and group level, lockable
✓YesSetting locks on Enterprise; team 2FA from Business
Decision Checklist
A quick gut-check before you commit
Choose ZoomMate if…✓You want the decisions from every meeting pulled out automatically, not only when a template asks for them
✓Zoom is your standard and you would rather nothing joined the call and nobody installed an extension
Choose Otter.ai if…✓You want sentiment and speaker analytics over your meetings, which Zoom does not document
✓You capture from the browser without installing anything
✓You want a published API for custom integrations, even if it waits until Enterprise
Compare with MeetGeek
One More Comparison Before You Decide
ZoomMate acts but meters the acting; Otter observes the conversation but keeps your data in the US and transcribes six languages. MeetGeek runs Meeting Skills on a schedule or trigger with no credit meter, transcribes 100+ languages, and lets you choose EU or US storage on every plan. Compare it in meetgeek-vs-zoommate and meetgeek-vs-otter.
MeetGeek vs ZoomMate: Automation Without a MeterZoomMate’s AI nodes draw on 2,200 to 11,500 credits per user monthly. MeetGeek runs Meeting Skills on a schedule or trigger with no credit meter, and transcribes 100+ languages.See the full comparison →
MeetGeek vs Otter.ai: Language Coverage and AutomationOtter meters AI Chat on every plan and documents US-only infrastructure. MeetGeek transcribes 100+ languages and offers a choice of EU or US storage on every plan.See the full comparison →
FAQ
The questions procurement asks.
ZoomMate is what Zoom AI Companion became. Zoom retired the Custom AI Companion add-on on 1 June 2026, which is why the pricing page still sits at a /pricing/aic URL. Older write-ups about AI Companion limits may no longer describe what ships.