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How to Create Flawless Action Items + Examples

Productivité
Productivité
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Modèles

Want to boost your productivity and achieve your goals with actionable steps? Master the art of writing effective action items with this guide!

Anastasia Muha
August 24, 2023
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5 min read
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Chances are, you've unknowingly crafted action items on more than one occasion. It's a simple process, right? You have a task, you jot it down, and then you get it done. However, it's surprising that nearly half of the tasks on our to-do lists end up unfinished. 

To add to the problem, in the realm of project management, creating action items is a much more demanding process, as it is a multiple-step system that requires particular attention to several things.

If you need help with creating flawless action items, read this article, where we teach you everything you need to know before you begin writing!

What Are Action Items?

Action items are clearly defined tasks that must be completed, serving as building blocks for larger and more intricate projects or objectives. Each action item is assigned an owner and a deadline, and the owner is responsible for updating the team on progress or any obstacles encountered.

To fully grasp the concept of action items, think of all the elements necessary to accomplish a task, ranging from the initial email that needs to be sent to the final delivery of the product to the client.

As an example, in the course of your workday, you might jot down tasks that you need to address after attending meetings or receiving instructions from your project manager. These tasks can later be transformed into actionable items.

Why Use Action Items?

Considering that 44% of all projects experience delays or remain unfinished due to ineffective communication, the need for a dependable system becomes obvious. Action items provide a solution by promoting efficient communication, teamwork, and coordination. 

Here are the most important reasons why you need them!

A. Ensure Meeting Productivity

Meetings are only effective if they deliver results. If team members leave meetings confused regarding their next steps, you’re doing it wrong. Not only do action items provide your team with a roadmap for project success, but they also give meetings meaning and continuity.

Speaking of meeting productivity, save yourself the hassle of going through endless meeting notes to extract the information you need to properly design your action items. 

MeetGeek is your personal AI virtual meeting assistant that automatically records, transcribes, summarizes, and analyzes your meetings, so you never miss a beat! 

The best part? Our Meeting Highlights feature uses any keywords you provide it with to extract all action items and key points from your meetings, and uses them to personalize your meeting summary in the way that suits you best!

Effortlessly structure your meetings around your action items with these meeting templates!

B. Facilitate Project Management

Effectively managing your team's workload enables you to assess your team's ongoing tasks and determine if they have the capacity to handle additional work. 

For teams that comprise hourly workers or allocate work based on time increments, such as agency projects, tracking the progress of each action item becomes essential. This allows you to effectively manage the resources required for future or similar projects. To further streamline project management and enhance capacity planning, considering outsourcing startup development can be a strategic move, enabling your business to leverage external expertise and technology to scale operations efficiently.

C. Assign Responsibility

When action items are visible and transparent to all team members, it becomes clear who is responsible for what. This reduces any confusion or finger-pointing and encourages individuals to take ownership of their actions.

Moreover, action items prompt team members to actively seek assistance or clarification when needed, since nobody likes being the reason projects stagnate. 

D. Optimize Progress Tracking 

Dividing a project into smaller tasks allows for better monitoring of progress. This will help you assess whether the project is moving toward its intended goals. 

Additionally, tracking action items helps you determine which tasks require additional attention, so you can prioritize and adjust deadlines accordingly. 

Three Approaches to Writing Action Items

There are multiple approaches you can choose from when creating action items. Below, we discuss the most popular ones.

1. 3W’s: Who, What, When

The 3W framework (Who, What, When) is one of the most straightforward ways to write action items. Here are the rules you'll need to follow:

  • Who should always be a person, either yourself or someone assigned to the task
  • What should always start with an active verb — avoid passive voice!
  • When should always be a date that indicates a deadline for task completion

One of the main advantages of the 3W framework is that action items can be written as a single sentence. Here are some examples:

  • Liz should send the quarterly recruitment report by November 28th.
  • Anthony will schedule a meeting with the sales team on Wednesday, August 16th.
  • Peter will export the last 3 meetings from MeetGeek by our next meeting.

2. GTD: Getting Things Done

While GTD's work-life management system doesn't provide a specific definition for action items, it offers a comprehensive framework to create and implement them effectively. 

The five steps of GTD — Capture, Clarify, Organize, Reflect, and Engage — serve as a helpful structure to manage action items from start to finish:

  • During the Capture stage, you gather all the relevant information related to your goals or projects. This involves jotting down ideas, summarizing emails, and creating task lists. Some of these ideas will eventually turn into action items.
  • In the Clarify stage, you separate action items from goals, ideas, and projects. This is where you give action items specific attributes to make them actionable.
  • The Organize stage is where you further categorize action items with attributes like priority, assignee, due/do dates, and status. This helps you efficiently organize and prioritize multiple action items.
  • During the Reflect stage, you review and update your system to evaluate your project progress based on how the action items are completed. You assess whether you're completing action items within a day or if they need to be broken down into smaller tasks. You also consider if there are any unused or underutilized attributes that could improve efficiency.
  • In the Engage stage, you take action based on the confidence that your system provides. With a well-ordered list of action items, you can proceed efficiently and tackle tasks one by one.

3. S.M.A.R.T. Framework

The S.M.A.R.T. framework is often used by project managers to set goals and objectives. While goals themselves are not action items, using the S.M.A.R.T. approach can help outline your action items more effectively.

Here are some key attributes to consider when assessing your action items using the S.M.A.R.T. criteria:

  • Specificity: Clearly define what specific action needs to be taken by yourself or someone else.
  • Measurability: While not always necessary, action items often benefit from being measurable. For example, instead of "Follow up with prospects," a more measurable action item could be "Send 20 emails to prospects today."
  • Assignability: Ensure that each action item can be assigned to someone. If an action item cannot be assigned, it may not be a true action item.
  • Realistic: Consider the scale of your action items. If they cannot realistically be completed within a day, they may be better suited as projects composed of multiple action items.
  • Time-Bound: Include at least one date attribute, such as a "Due Date" or "Do Date," to establish a clear timeline for completing the action item.

7 Steps to Create Flawless Action Items

No matter the approach you choose, here are our seven steps to ensure you’ll successfully implement it.

Step #1: Assign a Title and Tracking Number for your Action Items

Every action item should have a clear and concise title that describes it. Keep the title short, since you will provide more details in the description. It's a good idea to assign a tracking number to each item for easier task management, especially if you have a significant amount of action items.

Step #2: Establish a Priority Level for Each Action Item

Sometimes, team members will be assigned multiple tasks. However, keep in mind that multitasking can actually hinder productivity

To prevent this, it's advisable to assign priority levels such as low, medium, high, or urgent. This helps team members understand which specific task they need to focus on first, enabling them to manage their time efficiently and dedicate their energy to the most pressing issues.

Step #3: Set Deadlines for Each Action Item

When crafting action items, you must remember three specific dates: the creation date, the estimated date of completion, and the actual date of completion. It's worth noting that not all items will be completed, and some may instead be considered "resolved." These are tasks that have become unnecessary and no longer need to be taken care of.

To ensure everyone understands how their work fits into the bigger picture, it's a good idea to start using project management tools to track progress. This way, employees will be able to see the amount of time they have to complete their assignments and turn in any deliverables on time.

Step #4: Break Down Items into Sub-Tasks

Before breaking down any complex task into sub-tasks, thoroughly analyze the action item. Understand its requirements, dependencies, and expected outcomes. Discuss it with the people attending the team meeting to gather their inputs and perspectives.

Then, proceed to identify the key deliverables that need to be achieved through the action item. Only after that, you can break down the action item into major steps or milestones. 

These steps should represent the significant stages or phases required to complete the action item successfully. Take each major step and further break it down into smaller, manageable sub-tasks. Don’t forget to add all the sub-tasks to your project management software. 

Step #5: Designate a Task Owner for Your Action Items

Assign each action item to a particular individual or team in order to ensure everyone is waking away from the meeting with a clear understanding of the next steps. This practice not only eliminates any confusion about who is responsible for project tasks but also empowers your team and boosts project communication. 

Step #6: Create a Short Description for Each Action Item

When listing action items for employees, provide descriptions for each task. This helps to establish clear expectations and ensures that employees complete each task correctly and efficiently. 

A helpful approach is to include a concise sentence that captures the essence of the action item. To get this done seamlessly, you may use the AI sentence shortener to quickly come up with a sweet yet concise sentence. For complex projects, you can provide a more comprehensive description of the task. This will give team members a better understanding of the task and increase their motivation to complete it. 

Step #7: Add a Section for Specific Details

Don’t forget to provide any additional information or resources that the assigned team member may need to complete the task in a timely manner. This may include attaching relevant documents or resources for team members to use as references. Note that not all tasks will require this.

Automate Your Action Items with MeetGeek

Creating action items is essential for the success of your team meetings, but things can quickly become challenging for virtual meetings. With so much information being passed around, remembering every detail of your conversations can be exhausting. 

Luckily, MeetGeek has your back. Not only does MeetGeek let you forget about taking meeting notes and manually storing meeting information but our virtual AI meeting assistant also automatically detects any action items through its Task Detection feature. 

This eliminates the need for you to pick and choose what parts of the conversation represent action items and which ones belong in different categories.

What’s even better is that you can set up workflows to automatically update your shared workspace with action items. This way, all team members (even the ones who couldn’t attend) can be on the same page without any additional effort on your part.

With MeetGeek, you can automatically create and share action items 

Action Items Examples

We prepared a few examples that you can use for inspiration for your next meeting. Check them out below!

Action Items for Your Marketing Team

Task 1: Revise social media posts for Facebook

Task owner: Amelia Clarke

Priority level: Urgent

Due date: 11/12/23

Task description: Improve the wording, change the approach to a friendlier one, and review the hashtags. Update the links to shortened ones.

Action Items for Sales Teams

Action Item 1: Create a sales training workshop

Task owner: Sales Team

Priority level: High

Due date: 12/15/24

Task description: Develop a comprehensive sales training workshop to improve the team's selling skills and techniques. 

Sub-tasks

  • Cover topics such as prospecting, objection handling, closing techniques, and customer relationship management. 
  • Include interactive activities, role-playing exercises, and real-life case studies to make the training engaging and practical. 
  • Coordinate with relevant stakeholders, such as the sales managers and subject-matter experts, to ensure the workshop content aligns with the organization's sales goals and objectives. 
  • Set up the workshop venue, arrange for necessary materials and resources, and schedule the training sessions. 
  • Evaluate the effectiveness of the workshop through pre-and post-training assessments and gather feedback from participants for continuous improvement.

Action Items for HR Departments

Action Item 1: Update employee handbook

Task owner: Andrew Harding

Priority level: Medium

Due date: 12/15/22

Task description: Review and revise all sections of the employee handbook to ensure compliance with current labor laws and company policies. Update any outdated information, add new sections as necessary, and ensure clear and concise language throughout. Obtain necessary approvals and distribute updated handbook to all employees.

Action Items for Software Developers

Action Item 1: Optimize software performance for mobile application

Task owner: Evan Smith

Priority level: High

Due date: 11/12/22

Task description: Analyze code and identify areas for optimization in the mobile application. Implement changes to improve overall performance and user experience. Test the application on various devices and ensure smooth functionality. Document the optimizations made for future reference.

Start Creating Flawless Action Items Today! 

Are you ready to ditch the vicious cycle of unproductive meetings and start writing action items that will bring in results? MeetGeek is here for you!

Try MeetGeek for free to automate action item creation and get the most out of your meetings!

Article updated on 
April 28, 2025
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Avez-vous du mal à prendre des notes lors des réunions de votre équipe ? Suivez ces 5 conseils pour passer à la science et réussir votre prochaine réunion !

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Best Sales Training Software in 2025: Pros, Cons & Pricing

Uncover the leading sales training software of 2025 with our analysis on their advantages, disadvantages, and pricing options.

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12 Effective Sales Team Management Strategies

Discover 12 powerful strategies for managing your sales team more effectively. Boost productivity, enhance teamwork, and drive sales success!

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How to Schedule a Zoom Meeting in Outlook on Any Device

Learn to schedule Zoom meetings in Outlook across devices with our step-by-step guide. Streamline your planning process for efficient meetings.

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How to Ace Remote Closing in 2025: Top Tips & Strategies

Discover how to stand out in the remote closing industry with these expert-approved tips and strategies!

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How to Record a Teams Meeting with any Microsoft 365 Subscription

Discover our easy-to-follow steps for recording a Teams Meeting. Effortlessly save discussions, presentations, and collaborative sessions to never miss out on important details again!

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How to Record Google Meet Sessions without Special Permissions in 2025

Discover how to easily record a Google Meet in our comprehensive guide. Read this article to never worry about missing important information again!

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How Sales Call Recording Can Help Your Team Close More Deals

Sales call recording is a game-changer for any sales team. Read this article to discover how it can help sales reps and managers alike refine their sales process and close more deals!

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How to Create a Killer Talk Track Your Sales Team Will Use

A good talk track is a tried and tested way to engage potential customers in conversation and boost your sales. Here’s what you need to know!

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Essential Productivity Tools for Customer Success Managers

15 best tools for calendaring, emailing, customer success activities, project management, and meetings gathered by our partner Custify

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Como Gerar uma Transcrição do Microsoft Teams como um Usuário Padrão

Desbloqueie o poder de cada palavra falada em suas reuniões com nosso guia para Transcrição do Microsoft Teams – clareza total em todas as conversas!

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How to Generate a Podcast Transcript: A Complete Guide

Discover easy steps to generate a podcast transcript with this comprehensive guide. Boost accessibility and engagement for your audience today!

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How to Generate a Microsoft Teams Transcription as a Standard User

Unlock the power of every word spoken in your meetings with our guide to Microsoft Teams Transcription – perfect clarity in every conversation!

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How to Create AI Notion Meeting Notes, Automatically

Read this article to learn how to hack notion meeting notes with minimal effort on your part — in only a few steps!

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Find Your Perfect Meeting Notes Template

Are meetings a part of your work life, but you have no idea what they should contain or even look like? Read this article to get your meeting notes template!

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15 Effective Leadership Goals for Team Leaders

Discover 15 effective leadership goals that can help team leaders enhance their skills and improve team performance.

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Managing Remote Teams: 25 Tips & Best Practices

If you want to succeed at managing remote teams, there are several guidelines you must follow. Read this article to find out what they are!

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How to Create the Ultimate Interview Transcript in 2025

Unlock the secrets to creating the ultimate interview transcript: expert tips on accuracy, formatting, and technology for flawless documentation.

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How to Take Interview Notes Like A Pro [+ Interview Notes Template]

Master the art of interview note-taking to enhance your skills and capture crucial details. Get the expert tips you need to boost your interview performance here!

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How to Start a Consulting Business in 10 Steps (+Tips)

If you've been thinking about how to start a consulting business for a while, you're in the right spot! Read this to learn everything you need to know & more.

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12 Proven Tactics to Increase Productivity in Sales

Want to boost your productivity in sales, increase your conversion rate and close more deals? Read this to reach peak efficiency within your sales team!

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Why You Need to Set Meeting Goals and How to Do That

The first step to a successful meeting is defining your meeting goals. Read this article to learn how high-performing teams do this!

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How to Write an Effective Meeting Invitation Email

Ever wondered what the recipe for a successful meeting invitation email is? Read this article to learn all of our tips and insights!

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How to Build the Best Remote Team In 2025

Working efficiently while in a remote status is now a necessity. Let's explore some hacks that can be applied by your company today.

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How to Promote Collaboration and Innovation in Your Team?

Learn strategies to foster creativity and achieve remarkable results through the combined power of team collaboration and innovation

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How to Reduce Meetings and Not Miss Out

Meeting fatigue is real. Learn how to reduce meetings and optimize your productivity levels by reading this article!

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How to Create a Culture of Knowledge-Sharing Across Your Company

How do you create a culture of knowledge-sharing across your company? Read this article, where we share our 7 tips to help you achieve that!

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How to Get Clients For Your Business

Are you a new business owner looking to attract clients? Here are our tips to teach you how to get clients for your business!

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Where to Find Google Meet Recordings + How to Manage Them

Discover where to find your Google Meet recordings with this complete guide. Learn how to access, manage, and share your recordings easily and efficiently.

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5 Best Fireflies.AI Alternatives in 2025: Top Picks

Explore the top 5 alternatives to Fireflies.AI Notetaker in 2025, offering innovative features and tools to enhance your virtual meeting performance.

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How to Ask Someone for Their Availability for a Meeting with Examples

Effortlessly schedule meetings: How to ask for availability, with practical examples to ensure smooth and respectful coordination.

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How to Write a Follow-Up Email After a Meeting (+ Templates)

Unlock the secrets of writing follow-up emails after meetings with this professional guide. Learn key tips for impactful, effective communication.

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Redesign Your Employee Onboarding Program: Actionable Tips + Checklists

Are you a hiring manager looking to refine your employee onboarding program? Read this article, where we teach you the ins and outs of the entire process!

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Collaboration in the Workplace: Benefits and Strategies Unveiled

Let's uncover some actionable strategies to promote workplace collaboration and the numerous benefits that it brings along. 

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How to Handle Customer Discovery the Right Way

Performing customer discovery and adapting your business model based on your findings will set you apart from the rest. Read on to learn how to do that!

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The Secret to Effective Meeting Minutes

How can you ensure that your meeting minutes are good and that you’ll be able to actually use them later on? Read this article to find out!

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Free Board Meeting Minutes Template + Best Practices

Use these free templates for board meeting minutes and discover best practices to capture and organize key discussions effectively.

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How to Cancel a Meeting [+ Meeting Cancellation Message Example]

Learn how to cancel meetings with our guide and message examples to ensure clear communication and maintain professionalism.

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What Is the Best AI Assistant in 2025?

Explore the top AI assistants of 2025! Find your perfect match with our comprehensive guide on the best AI technologies available.

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How to Ace The Client Onboarding Process

Discover the best strategies for client onboarding to ensure a smooth and effective experience for your business and customers.

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Client Engagement Letter: Overview, Format & Sample

Looking to define the relationship with your clients and draft the perfect engagement letter? Here is everything you need to know!

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The 2025 Guide to Asynchronous Communication

Master asynchronous communication in 2025! Discover tools, techniques, and best practices for efficient remote collaboration and productivity.

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