By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
MeetGeekBlogHow to Create a Culture of Knowledge-Sharing Across Your Company
Back to Blog

How to Create a Culture of Knowledge-Sharing Across Your Company


How do you create a culture of knowledge-sharing across your company? Read this article, where we share our 7 tips to help you achieve that!

Anastasia Muha
May 4, 2023
5 min read
Table of content
Boost Your Meeting Productivity!
Record, transcribe and get AI summaries of your online meetings.
people on the call discussing feature requestSign Up for Free
Share the knowledge with your circle

Image Source: marymarkevich on Freepik

Do you keep hearing about the importance of creating a knowledge-sharing culture across your company, but don’t know where to begin? You are not alone, especially given that inefficient — and insufficient — knowledge-sharing costs large businesses $47 million in productivity per year.

Read this entire article to learn how to break this cycle and create your own knowledge-sharing system in seven easy steps!

A Brief Introduction to Knowledge Sharing

Knowledge-sharing is the exchange of knowledge, experience, skills, and processes between teams so that everyone has access to it and can use it to work better. Although recent advancements make it easier for team members to share knowledge, this may not always be the case.  

The abundance of information often ends up being more overwhelming than helpful for employees. This makes it critical for companies to focus on creating a knowledge-sharing culture that makes that collective knowledge easier to assimilate.

In this context, it’s important to distinguish between the main types of knowledge:

  • Tacit knowledge
  • Explicit knowledge

We define each one of them in the next section.

Tacit Knowledge

Tacit knowledge, also defined as implicit knowledge, presents its own challenges because it's held in the mind or within a person’s experience, and is not easy to verbalize. 

It is based on the individual’s experiences, beliefs, and values, so it can be difficult to transfer to others. Tacit knowledge is also difficult to acquire since it requires a personal connection and understanding of a subject.

In the context of knowledge-sharing, tacit knowledge is frequently seen as an obstacle to successful knowledge transfer, since it is challenging to measure the effectiveness of sharing it.

Explicit Knowledge

Explicit knowledge consists of information that is precisely defined, articulated, and expressed. 

This type of knowledge is easy to transfer from one person to another. For instance, when a company wants its employees to learn new information, it can compile it in a handbook or manual so that everyone has a genuine understanding of their duties and how to complete them. 

Why Is Knowledge Sharing Important?

Here are the most important benefits that knowledge-sharing has for any company:

A. Engages employees through communication

B. Limits knowledge loss

C. Helps to avoid redundancy and rework

D. Increases innovation

E. Improves client relationships

F. Saves money

We take a more granular look at each one of them below.

A. Engages Employees Through Communication

Knowledge-sharing helps to create a more connected and engaged workforce, as team members are more likely to learn from each other to develop their own ideas. 

Moreover, it prompts employees to think critically and out of the box, all while helping them to build trust and collaborate more effectively. 

When employees are engaged, their morale will soar, as they feel encouraged to take ownership of their work and to perceive their contributions as valuable.


B. Limits Knowledge Loss

Research shows that knowledge loss can lead to low productivity, capability gaps, poor performance and work quality, and longer task completion due to inexperienced employees.

Knowledge-sharing can help pass the expertise of more experienced team members to the next generation of employees and help them understand the ins and outs of your business faster.

It can also help reinforce the existing knowledge of employees, allowing them to brush up on their existing skills and build upon them.


While knowledge loss is inevitable to some degree, you have to learn how to minimize this phenomenon. Having meeting after meeting just to encourage employees to share any relevant knowledge is counter-intuitive, not to mention counter-productive.

An easy way to avoid this is by ensuring that everything you discuss in the conference room is available to your entire team in just a few clicks.


With MeetGeek, your very own virtual AI meeting assistant, you can automatically record, transcribe, summarize, and share your meetings.  Not only will this approach save hours of everyone’s time, but it will also facilitate knowledge sharing across your entire company!

Our virtual meeting assistant keeps all the information your team needs in one place, while it allows you to focus on sharing knowledge and increasing communication across all levels of your company. Try MeetGeek for free today!

C. Helps Avoid Redundancy and Rework

With a centralized knowledge base, professionals can avoid duplication of effort, which helps to streamline workflows and avoid repeating previous mistakes.

Moreover, by implementing a platform for your team to share relevant experiences and valuable insights, you can improve collaboration and ensure that you employ more effective processes and solutions.

D. Increases Innovation

Knowledge-sharing is one of the main factors driving innovation because it prompts teams to identify existing problems and come up with creative solutions. This also boosts collaboration by establishing a platform for collective problem-solving that encourages a broader view of any given issue. 

It's safe to say that knowledge-sharing creates a culture of active learning and growth; it aids professionals to gain a better understanding of their industry and continue to acquire the expertise and skills required to stay competitive.

E. Improves Client Relationships

Your clients' satisfaction depends on transparent communication and providing them with correct and up-to-date information, as it helps them to make more informed decisions about your service or product. This generates better results and an overall better experience for the client.


By having the most up-to-date information readily available, you can complete projects faster and more efficiently. This saves your client both time and money and improves and strengthens your client relationships, which will be beneficial in the event of future collaborations. 

F. Saves Money

Knowledge sharing and effective knowledge management can help your company leverage the collective experience and expertise of its employees to identify and implement the most cost-effective solutions, as well as to avoid costly mistakes or redundant efforts. 

Moreover, it reduces the need for external consultants and services, as you can use internal resources and your in-house knowledge repository to solve any arising problems. 


Tips to Create a Culture of Knowledge Sharing Across Your Organization

When it comes to creating an efficient knowledge-sharing system within your company, there are several things you shouldn’t overlook. Here are our seven tips and how you can implement them in your organization!

1. Foster a Knowledge Sharing Space 

Whether your team works in the same office, completely remote, or a combination of the two, it is essential to remove any physical and psychological obstacles that may prevent active and effective knowledge-sharing. Here’s how to do that.

A. Create a Space That Encourages Collaboration

Ensure that no matter how you choose to organize your workspace, you do that with the goal of knowledge-sharing in mind. To do this, provide all the necessary technology and tools to facilitate and encourage knowledge-sharing — this is also applicable to remote and hybrid teams. 

Apps like Notion or Monday fuel collaboration and allow you to optimize and manage workflows at scale. You can also discover additional tools to promote knowledge sharing and cultivate a research-oriented culture in your workplace.

B. Create a Psychologically Safe Space

To promote knowledge-sharing, your employees must be able to feel comfortable sharing their ideas without fear of judgment. Be transparent about the purpose of knowledge management, and showcase successful examples of when knowledge-sharing has had a positive impact on previous projects and business objectives.

One way to create and maintain an atmosphere of trust and openness is to also implement a code of conduct that promotes respectful communication and cooperation. This way, you’ll be able to establish a culture of feedback and constructive criticism.

PRO TIP: To build relationships and trust, try organizing team-building activities, especially because a lot of them can easily be adapted to virtual environments.

2. Identify & Encourage Knowledge-Sharing Practices

An essential part of creating a knowledge-sharing culture within your company is finding out how well you’re doing in this regard and trying to improve from there. 

Continuous organizational learning enables your business to adjust to the requirements of your customers and environment, boost collective knowledge, and recognize new possibilities for development. 

However, it is not something that just happens without effort. You must actively create and acquire knowledge, empower your team to submit fresh ideas, and provide opportunities for team members to evolve in ways that may defy original concepts and processes.

Be open to creating new methods to maintain the already existing knowledge, so it is not lost in case any team members decide to part ways with your company. 

Begin by talking to employees and gathering their perspectives on the current knowledge-sharing practices. Ask questions like: 

  • What do you think are our most successful knowledge-sharing practices? 
  • What kind of knowledge-sharing initiatives do you think would benefit the team? 
  • What are the current issues we're facing in terms of knowledge management? How can we improve?

Once you gather this data, you can start to think about ways to encourage knowledge-sharing, such as providing additional training and development opportunities or promoting knowledge-sharing initiatives.

3. Reward Knowledge Sharing

Rewarding knowledge sharing is a great way to encourage employees to share valuable knowledge with their peers and colleagues, as well as to help foster a collaborative environment.

To get started, set clear expectations for knowledge sharing. This includes outlining what is expected of employees, such as when and how they should share their knowledge, and what the process looks like for others to access the shared knowledge. 

Once the expectations are established, it is important to reward employees for their contributions. Some potential ways to reward employees for knowledge-sharing include financial incentives, such as bonuses or salary increases. 

Rewards can also be non-monetary, such as public recognition, additional vacation days, or even small gifts, such as a certificate or a plaque.

Make sure that you give out the rewards of your choice in a fair and equitable manner. All employees should have the opportunity to receive rewards, regardless of their position, seniority, or level of knowledge. Base your rewards on the quality and quantity of knowledge shared. 

Finally, ensure that your team understands that knowledge sharing is an ongoing activity rather than a one-time event. Set up regular knowledge-sharing sessions or activities, and give out rewards regularly.

Image Source: lookstudio on Freepik

4. Create a Knowledge Base

Starting a knowledge base that’s easily accessible to employees is one of the best knowledge-management tools. It is the base of creating an effective knowledge-sharing system. 

A knowledge base is essentially a repository of information and resources for employees to access, share, and use to better perform their tasks.


Begin by identifying the knowledge, skills, processes, and any other knowledge-sharing activities that the prosperity of your business relies on. This ensures that your knowledge base is comprehensive, including all the mandatory skills and resources needed to actively manage and grow the business.

Afterward, proceed to find a platform that allows team members to access and share the knowledge base, as well as tools for collaboration and feedback. Remember to also generate a system for organizing the knowledge base. Include categories, tags, and a basic search function so that everyone can easily identify the resources they need.

Then, craft a plan for the ongoing maintenance and updating of your knowledge base. Consider appointing knowledge workers and establishing a schedule for reviewing and updating the knowledge base.

5. Implement the Right Knowledge Management Tools

When it comes to knowledge sharing, it’s mandatory to stay organized and seek solutions that make work-life easier. IDC data shows that knowledge workers spend 30% of the workday searching for information, and this can be truly disheartening for staff members.

Although video conferencing and messaging apps are helpful for communication, they are not always suitable for knowledge-sharing in a business setting. That is because the information and decisions shared on a call often end up being limited to the participants of that call. Rest assured that, with the right tools, they can be easily transformed into shareable knowledge assets.

At MeetGeek, we use our own virtual meeting assistant tool to streamline knowledge-sharing among team members. Here's how it works:

Every department uses MeetGeek to record its internal calls. This also applies to our team meetings and all-hands meetings, which take place monthly and are primarily dedicated to discussing business strategy and roadmapping. This helps everyone to stay informed about any business decisions made, even if they are unable to attend the call for whatever reason. Another approach that helps our team to be efficient and communicate async is using weekly team meeting template, that always follows the same structure keeping us up on agenda

We integrated MeetGeek with our Slack workspace so that the summary of every all-hands meeting is automatically sent to our #general channel, where we can comment on the key takeaways and decisions in the thread.

The same applies to our calls with users. As part of our go-to-market strategy, we conduct interviews with our customers to check how their experience with MeetGeek is going and to identify any challenges they may be facing at their particular stage of using our tool. 

These calls provide a wealth of information, and we want to ensure that the insights our users share never get lost or are only available to the person conducting the interviews. This is why we integrated MeetGeek with our Notion space, to keep all of our records in one place.

Whenever someone conducts a new user interview, the highlights and summary are automatically added to the Notion database. This allows us to tag our PM or dev team to point them toward a specific struggle our user is facing or a feature request.

These are only a few examples of how we use MeetGeek to boost knowledge-sharing between team members and departments. This saves us dozens of hours that we would have otherwise spent getting everyone on the same page.

6. Upgrade Your Onboarding & Training Experience

The key to successful knowledge-sharing across a company is to create an onboarding and training system that is tailored to the individual needs of each employee.


This means that you'll need to take the time to understand your employee’s skills and backgrounds and use this information to create an onboarding and training program that best fits their needs.

Rather than letting new employees' knowledge go unnoticed, it is important to incorporate strategies into the onboarding process that will help them feel comfortable contributing and collaborating from the beginning. 

Additionally, job shadowing team members who are experienced in voicing their opinions can help set the tone for a collaborative workspace. This is because new hires will also need to bring their input and will be involved in the creation of learning resources will give them more confidence. 

Pairing new employees with existing ones in an informal buddy system, where they can ask questions and learn best practices, can also help to prevent knowledge hoarding.

7. Lead By Example

The best way to mentor your team is aware of the fact that your behavior can serve as a source of inspiration for those who look up to you. This means that everything you do will be carefully scrutinized by employees, putting you under a magnifying glass.

To identify any areas for improvement, try to understand how your team perceives you, so make an effort to put your best attitude and habits forward. Inform the team of any changes in the company, team, services, or products. 

Acknowledge that creating a culture of knowledge-sharing is a team effort, so celebrate everyone who takes it upon themselves to be a part of this process.

Upgrade How You’re Sharing Knowledge With MeetGeek!

Organizations that have knowledge-sharing processes in place can reap countless benefits. If you're in charge of one or multiple teams and are looking to get the most out of knowledge-sharing, we’re glad you found this article! 

To discover the advantages of knowledge sharing and learn how you can foster it within your organization, try MeetGeek for free to see how having your meetings automatically recorded, transcribed, analyzed, and summarized will forever change the game!

Our virtual AI meeting assistant is your #1 help when it comes to preventing knowledge loss, creating a knowledge base, and ensuring overall organizational transparency!

Article updated on 
March 29, 2024
Share the knowledge with your circle
Related posts

How to Schedule a Zoom Meeting in Outlook on Any Device

Learn to schedule Zoom meetings in Outlook across devices with our step-by-step guide. Streamline your planning process for efficient meetings.

This is some text inside of a div block.

How to Generate a Podcast Transcript: A Complete Guide

Discover easy steps to generate a podcast transcript with this comprehensive guide. Boost accessibility and engagement for your audience today!

This is some text inside of a div block.

The Ultimate Guide to Microsoft Teams Transcription

Unlock the power of every word spoken in your meetings with our guide to Microsoft Teams Transcription – perfect clarity in every conversation!

This is some text inside of a div block.

Collaboration in the Workplace: Benefits and Strategies Unveiled

Let's uncover some actionable strategies to promote workplace collaboration and the numerous benefits that it brings along. 

This is some text inside of a div block.

How to Send a Teams Meeting Invite from Any Device

Discover how to invite people to your Teams meetings in only a few steps with this guide!

This is some text inside of a div block.

How to Switch to and from DST Using a Time Zone Meeting Planner

Unlock seamless time transitions with a time zone meeting planner! Effortlessly switch between DST and standard time. Plan better, stress less!

This is some text inside of a div block.

Every Way You Can Transcribe Audio to Text: A Comparative Guide

Explore the best ways to transcribe audio to text, covering options to suit every need and budget. Simplify your approach to productivity today!

This is some text inside of a div block.

How to Ace Remote Closing in 2024: Top Tips & Strategies

Discover how to stand out in the remote closing industry with these expert-approved tips and strategies!

This is some text inside of a div block.

5 Best Fireflies.AI Alternatives in 2024: Top Picks

Explore the top 5 alternatives to Fireflies.AI Notetaker in 2024, offering innovative features and tools to enhance your virtual meeting performance.

This is some text inside of a div block.

How to Write a “Thank You” Email After a Sales Meeting with Examples

Learn to craft compelling thank you emails after sales meetings with examples, to accelerate deals and foster strong client relationships.

This is some text inside of a div block.

AI-Enabled Customer Support to Boost Service Excellence

Know how AI-powered customer support becomes more efficient in handling customer concerns and helping businesses flourish.

This is some text inside of a div block.

How to Ask Someone for Their Availability for a Meeting with Examples

Effortlessly schedule meetings: How to ask for availability, with practical examples to ensure smooth and respectful coordination.

This is some text inside of a div block.

How to Create the Ultimate Interview Transcript in 2024

Unlock the secrets to creating the ultimate interview transcript: expert tips on accuracy, formatting, and technology for flawless documentation.

This is some text inside of a div block.

The 2024 Guide to Asynchronous Communication

Master asynchronous communication in 2024! Discover tools, techniques, and best practices for efficient remote collaboration and productivity.

This is some text inside of a div block.

6 Best Otter.AI Alternatives in 2024: Top Picks

Explore the top 6 alternatives to Otter.AI in 2024 to find an all-in-one solution for all your online meetings.

This is some text inside of a div block.

How to Write a Follow-Up Email After a Meeting (+ Templates)

Unlock the secrets of writing follow-up emails after meetings with this professional guide. Learn key tips for impactful, effective communication.

This is some text inside of a div block.

The 10 Most Effective Types of Note-Taking

Unveiling the top 10 note-taking methods to skyrocket your productivity. Don't miss out on these game-changing strategies!

This is some text inside of a div block.

AI-Powered SaaS Support: Improving Customer Service and Efficiency

In this article, let's discover if and how AI-powered SaaS support can reinvent customer service workflow in today’s industry.

This is some text inside of a div block.

9 Tools For Building A Collaborative Work Environment Remotely

Discover 9 tools that will help your company to facilitate smooth remote working environment and increase your team's productivity and collaboration.

This is some text inside of a div block.

How to Ace The Client Onboarding Process

Discover the best strategies for client onboarding to ensure a smooth and effective experience for your business and customers.

This is some text inside of a div block.

How to Build the Best Remote Team In 2024

Working efficiently while in a remote status is now a necessity. Let's explore some hacks that can be applied by your company today.

This is some text inside of a div block.

How to Take Interview Notes Like A Pro

Master the art of interview note-taking to enhance your skills and capture crucial details. Get the expert tips you need to boost your interview performance here!

This is some text inside of a div block.

How Do I Share My Google Calendar for Better Collaboration?

Are you getting the most out of your Google Calendar app? Learn how to share your Google Calendar with others to boost your productivity here!

This is some text inside of a div block.

Managing Remote Teams: 25 Tips & Best Practices

If you want to succeed at managing remote teams, there are several guidelines you must follow. Read this article to find out what they are!

This is some text inside of a div block.

Redesign Your Employee Onboarding Program: Actionable Tips + Checklists

Are you a hiring manager looking to refine your employee onboarding program? Read this article, where we teach you the ins and outs of the entire process!

This is some text inside of a div block.

How to Create Flawless Action Items + Examples

Want to boost your productivity and achieve your goals with actionable steps? Master the art of writing effective action items with this guide!

This is some text inside of a div block.

How to Record a Teams Meeting

Discover our easy-to-follow steps for recording a Teams Meeting. Effortlessly save discussions, presentations, and collaborative sessions to never miss out on important details again!

This is some text inside of a div block.

15 Tips to Run Effective Team Meetings

Team meetings are an important tool for motivating your team and driving success. Learn how to plan and execute effective meetings that inspire and engage your team!

This is some text inside of a div block.

How to Record Google Meet Sessions on Any Device in 2024

Discover how to easily record a Google Meet in our comprehensive guide. Read this article to never worry about missing important information again!

This is some text inside of a div block.

How Sales Call Recording Can Help Your Team Close More Deals

Sales call recording is a game-changer for any sales team. Read this article to discover how it can help sales reps and managers alike refine their sales process and close more deals!

This is some text inside of a div block.

How to Promote Collaboration and Innovation in Your Team?

Learn strategies to foster creativity and achieve remarkable results through the combined power of team collaboration and innovation

This is some text inside of a div block.

How to Create a Killer Talk Track Your Sales Team Will Use

A good talk track is a tried and tested way to engage potential customers in conversation and boost your sales. Here’s what you need to know!

This is some text inside of a div block.

How to Create Notion Meeting Notes, Automatically

Read this article to learn how to hack notion meeting notes with minimal effort on your part — in only a few steps!

This is some text inside of a div block.

10 Ways an AI Meeting Assistant Can Help With Your Meetings & Interviews

Without the right tools in place, meetings can be a painful process. Read this article to explore the 10 best use cases of having an AI meeting assistant!

This is some text inside of a div block.

7 Top Internal Communication Tools to Boost Your Productivity

Streamline team collaboration, break down barriers, and unlock your team's full potential for success with these essential tools.

This is some text inside of a div block.

8 Best Sales Productivity Tools to Improve Your Workflow

Let's discover the tools that can boost your effectiveness and propel your sales success to new heights!

This is some text inside of a div block.

Reinvent Your Work: A Quick Guide to Automated Transcription

Time is the most important of currencies, so manual notes are no longer an option. Keep reading to learn how to reap the benefits of automated transcription!

This is some text inside of a div block.

How to Handle Customer Discovery the Right Way

Performing customer discovery and adapting your business model based on your findings will set you apart from the rest. Read on to learn how to do that!

This is some text inside of a div block.

The Secret to Effective Meeting Minutes

How can you ensure that your meeting minutes are good and that you’ll be able to actually use them later on? Read this article to find out!

This is some text inside of a div block.

What Is Conversation Intelligence & Why You Need It

Learn how conversation intelligence can change how you do business and what tools to look for by reading this article!

This is some text inside of a div block.

How to Reduce Meetings and Not Miss Out

Meeting fatigue is real. Learn how to reduce meetings and optimize your productivity levels by reading this article!

This is some text inside of a div block.

How to Start a Consulting Business in 10 Steps (+Tips)

If you've been thinking about how to start a consulting business for a while, you're in the right spot! Read this to learn everything you need to know & more.

This is some text inside of a div block.

How to Create a Culture of Knowledge-Sharing Across Your Company

How do you create a culture of knowledge-sharing across your company? Read this article, where we share our 7 tips to help you achieve that!

This is some text inside of a div block.

12 Proven Tactics to Increase Productivity in Sales

Want to boost your productivity in sales, increase your conversion rate and close more deals? Read this to reach peak efficiency within your sales team!

This is some text inside of a div block.

9 Tips to Achieve Ultimate Meeting Productivity

Are you tired of being stuck in an endless cycle of unproductive meetings? Follow our 9 tips to help you achieve maximum meeting productivity!

This is some text inside of a div block.

Why You Need to Set Meeting Goals and How to Do That

The first step to a successful meeting is defining your meeting goals. Read this article to learn how high-performing teams do this!

This is some text inside of a div block.

5 Tips to Take Great Meeting Notes & Why Use A Virtual Meeting Assistant (+Free Templates)

Are you struggling to take meeting notes during your team meetings? Follow these 5 tips to get it down to a science and ace your next meeting!

This is some text inside of a div block.

How to Get Clients For Your Business

Are you a new business owner looking to attract clients? Here are our tips to teach you how to get clients for your business!

This is some text inside of a div block.

Essential Productivity Tools for Customer Success Managers

15 best tools for calendaring, emailing, customer success activities, project management, and meetings gathered by our partner Custify

This is some text inside of a div block.

15 Sales Coaching Tips That Actually Work

Find out what the most effective sales coaches have in common and help your team succeed with these 15 sales coaching tips!

This is some text inside of a div block.

5 Types of Customer Service Interview Questions You Need to Ask

Are you struggling to get your customer service interview questions right? Here’s how to find the best reps for your agency!

This is some text inside of a div block.

10 Sales Tools to Boost Your Productivity

What does it take to improve the productivity of your sales team? While training and gamification can be helpful, it’s the sales productivity tools that can make all the difference.

This is some text inside of a div block.

Get Started with Meetgeek

Turn meetings from a necessary evil into a positive and rewarding experience